kitchen equipment service technician

warehouse associate

retail sales associate

project coordinator

driver

Trimark USA

 am writing to formally express my concerns regarding the toxic environment that has developed within the management structure at TriMark. It is with a heavy heart that I bring this issue to your attention, as it affects not only my well-being but also the morale and productivity of the entire team.

Throughout my time at TriMark, I have witnessed several instances of inappropriate behavior and a lack of support from management. This has fostered a culture of fear and intimidation rather than one of collaboration and encouragement. Moreover, my attempts to report these toxic behaviors to HR have often been met with resistance, which left me feeling unsupported and vulnerable. It seems that rather than addressing these issues, there is an inclination to protect those in management, leading to fear of retaliation for those who voice their concerns.

It is disheartening to see hard-working individuals face consequences for simply trying to do the right thing. The atmosphere has created an environment where employees feel they must remain silent to protect their jobs, no matter how hard they work or how committed they are to the company's success.

I believe that fostering a positive workplace environment is essential for the well-being of all employees, as well as for the overall success of TriMark. I urge management to take this feedback seriously and to implement measures that encourage open communication, support, and accountability at all levels.


If you are someone who truly values meaningful work and making a lasting impact, this may not be the ideal environment for you. This company offers experience, but not an environment where everyone feels equally supported or valued. Workloads are heavy, growth is limited, and the culture lacks true inclusivity. Best suited as a short-term stepping stone, not a place to build a lasting career.

A typical day at work:
Heavy workloads with limited support or resources to succeed effectively.

What I learned:
Take the skills and experiences you can, but recognize this is more of a short-term stepping stone than a place to build a career.

Management:
On the surface, management appears approachable and supportive, but over time it became clear that employee growth and success were not a true priority once their own positions were secure.

Workplace culture:
The culture often felt discouraging, making it challenging to stay motivated.

Hardest part of the job:
Maintaining a professional and positive mindset in an environment that could feel unsupportive and toxic at times.

Most enjoyable part of the job:
Moving on to a new opportunity with stronger leadership, better support, and far more competitive pay.

What is the best part of working at the company?
It's a good company, but it has poor management. I think if the managers were better prepared, the employees would last longer. I worked there for 8 years and this is all I could say. It is not a bad company, but the managers are not well prepared. They do not know how to work with the programs. The managers and supervisors do not help employees with anything.

What is the most stressful part about working at the company?
The most stressful part about working at the company is they give you a lot of work, a lot of pressure, and sometimes the system doesn't work. You have to improvise when that occurs because the managers do not know what to do.

What is the work environment and culture like at the company?
The environment is heavy. Back in Attleboro, it was fine but now in Bellingham it is uncomfortable and stressful.

What is a typical day like for you at the company?
You get to work, they assign you to your area, you do what you need to do and go home. Also watching the supervisors and managers walk around doing nothing. Those who don't work much just smoke outside.

The atmosphere was very positive in the executive suite. The President worked diligently on creating a positive environment for the entire company consisting of over 300 employees. 

He created a people/culture/strategy workplace in order for the various departments to work well together. I was an integral part of encouraging his goal and working with all departments to the best of my ability in order to encourage communication. The end result being full satisfaction of the customer.

A typical day was ensuring the President was on schedule for an extremely fast-paced, busy day. There was extensive travel planning. 
I interacted with the CEO and Presidents of 14 TriMark locations across the Country. 

I learned many things about this Foodservice/Restaurant Equipment industry. The hardest, but most enjoyable part of this job was the various company-wide luncheon/dinner events giving back to all of the hard-working people of the company.

At the time I worked here, there was lack of advancement , no company culture , nepotism and poor structuring. There was a lot of favoritism , mediocre job. I asked for a pay raise and the CFO told me I was not eligible , even though i was given more work. I even experienced racism from other employees . this was the overall attitude of the whole company. to this day i wish i would've pursued legal action against this company.  The owner would be nice to everyone said to be growing and changing, but still no pay raises  or bonuses at the time. lots of meetings showing how much Profit the company makes and the employees will not be making. BIG JOKE. A typical day at work for others was scrounging for free food and snitching. my manager and HR would attack me on a daily basis. Please run away , peoples attitude is LIVING THE DREAM only to get fired and have positions created once eliminated . this place genuinely does not care about your well being , if you're sick force yourself to come in.

What is the best part of working at the company?
i liked what I did & most of the non-management people were good to work with.

What is the most stressful part about working at the company?
My manager. There were unreal expectations put on all of us. She sets you up to fail.

What is the work environment and culture like at the company?
Very stressful. New system that was recently put in place was not tested enough for problems. Poor training by manager on new system. A lot of issues & some aspects were not ready when launched. 

What is a typical day like for you at the company?
Very busy. I had a lot of work to do & would leave for the day knowing I still had a lot more to do. Manager wants things done her way because she doesn't remember things & it's the only way she will be able to know where you are at. It's not time efficient. She wants spreadsheets for everything--which is very time consuming & the time could be used to get more things done.

I was hired as the Payroll & HR Administrator back in April, 2013.  The employees there were great to work with.  I worked very closely with the Corporate Director of HR and the Corporate Manager of HR in regards to streamlining the position at the United East location.  The payroll was a very minimal part of the position.  

I found myself very involved with recruiting, onboarding and employee relations.  All of which I enjoyed very much.

I had some great ideas regarding employee self service for the 2014 calendar year and some upgrades to the payroll and HRIS systems for tracking FMLA, Workers Compensation.

Unfortunately, the management decided to go in a different direction and I was laid off in late September for a candidate with an MBA.

Overall, I feel that that TriMark is a great place to work.  I hope I have the opportunity to work with the Corp Dir and Corp Manager of HR in the future.  They were true professionals and great mentors.  I learned so much from them.

I worked in the restaurant industry for over 10 years. I was burned out by 2 of those 10. I applied to TriMark United East. . . and didn't realize how much I was undervalued and under-appreciated at my restaurant job. On a weekly basis, the company or my department manager make me feel valued. TriMark is consistently improving my skills, not only for work (providing Excel training classes) but also in my personal life (CPR training.) The culture, and cooperation for a newer employee has been phenomenal. Communication is always welcomed, and well received. All the mangers I come in contact with are incredibly helpful, and I never feel as though my opinion doesn't matter. The room for growth, and career advancement is encouraged. People are constantly shifting to expand their knowledge to different departments, and positions are readily becoming available for internal growth.  I would recommend, 10/10 TriMark for all positions.

What is the best part of working at the company?
Hybrid schedule. It would be nicer if there were more days not in office as the post I do really could be done from home with maybe one day in office to check in.

What is the most stressful part about working at the company?
Going into the office. There is really no need to be in office three days but because they have to pay or have paid for the building they want it to be used. Can’t sub lease because warehouse is attached and those employees have to be there.

What is the work environment and culture like at the company?
The work environment is a normal nothing extravagant by far and the culture seems to be okay

What is a typical day like for you at the company?
If home great, very productive m. I’d in the office with others it can be a lot of distractions and sometimes too many meetings.

Love working in a face paced warehouse. Learned a lot of new things on their computer system. There were few people in management that would listen to ideas, and would try them out to make things better, there were very few people in management that didn't like change and never helped out nor listened when there were problems. Co-Workers were very helpful especially on a very busy day, if I had asked for something they would be right there to help out. The hardest part of this job was learning the system but once you got into a daily routine I picked up on a lot of things that were very helpful and passed along my knowledge. Had plenty of overtime, could work as long as you liked, could also help out on 2nd shift when needed.

Top Job Titles	Average Salary
Kitchen equipment service technician 304 salaries reported	$32.51 per hour
Warehouse associate 81 salaries reported	$20.49 per hour
Retail sales associate 19 salaries reported	$23.79 per hour
Project coordinator 17 salaries reported	$25.75 per hour
Driver 18 salaries reported	$23.74 per hour

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