sales

field marketer

entry level sales representative

direct sales representative

electrician

Trinity Solar

The company is currently laying off workers, so why apply?

The official corporate culture is that this is a Christian company that values God, family and good business stewardship. The unofficial culture is lacking. Trinity has too many mangers, and not enough leaders. The problem at HQ is not so much the nepotism that other former employees have called out.  The problem is group think. There is danger to a company when group think makes employees try to agree with each other at all costs in the name of cohesiveness. This is a dysfunctional way to run a business in that decisions are made without critical evaluation.

This is a company where alternative points of view are silenced in the name of defending the status quo. When businesses have come under question in a court of law when such disasters as the Challenger explosion, or the BP oil spills; it is often recognized that these disasters could have been prevented if the company culture rewarded those who spoke out rather than silencing them.  We have training on harassment only after an employee made headlines filming women in the company bathrooms. Yet still the HR manager claimed the  harassment training was to keep up with the "me too" movement, rather than admitting problems have already happened. She claimed Trinity had no problems with harassment.  We have no official company handbook, and the only reason for not having one is that it would apply to all employees equally.

This is a company where poor decisions are made based on the idea of saving money, without any comprehension of economics. The same company that posts notes on the wall telling us how to wash our hands, also waters down the hand soap.  The installers are paid by how many panels they install, and not by their safety record---oh what could go wrong?  The result is many of us in the office who get paid less than the installers now have a mountain of paperwork to clean up the mistakes of grown men and women who get paid more than we do.  The result to our customers could one day include house fires, and loss of life.  Heaven forbid Trinity should ever buck the industry trend and ask installers to earn their paychecks and promotions based on a record of safety.  Heaven forbid Trinity should pay for better servers and IT licenses, rather than us all sitting around all day while the phones and internet go out for the millionth time.  Phone outages are so 1980's. Yet none of the mangers ask why or press HQ to stop wasting manhours in the name of keeping the IT budget cheap.

This is a company that pays us once a year to go to NJ to eat hamburgers at a company picnic, but never pays ALL OF US (rather than a lucky few) to go to NJ for training.  They waste money on music and catering.  I would have been happy eating PBJ from my own bag while receiving actual training out on the lawn of HQ.  But then, the mangers would actually have to know their jobs well enough to teach us. They would have to learn how to communicate with all of us, and not just act as authoritarians. They would have to let us do our jobs, rather than micro managing or hoarding. They would have to give credit to those of us who work anywhere outside the HQ office. They would have to admit that HQ is the only office with a real office while the rest of us work in soiled and dirty warehouses.  

This is a company where the CEO's are silent and distant. They are at these company picnics. At any given company, the CEO would take a moment to welcome employees and thank them. To give a vision of the company's future. Not at Trinity.  

This is a job where control is more and more being centralized at NJ. They are not training us to do our jobs. They are simply taking back responsibility for everything until almost our entire office, to include the RVP, sat around with nothing to do.  Locally, the Maryland team was excellent and were it not for a little thing called funding, we could have split off from Trinity and still had a functioning viable company.  I have even caught one of the mangers planting evidence to frame me for her mistake. She knew several offices were not receiving emails thanks to the incompetence of the IT department, but she failed to reach out to our finance partners to make sure we had all the emails. Salesforce does not lie. It shows she changed the case on 3/10 from customer to finance partner origin--but did not chatter us till 3/27.  Even after a couple mangers had put the truth in writing, she was still trying to blame me for not acknowledging an email she knew our entire office never saw.

I lost my job today, not because of the covid virus, and not because they didn't like me. I was a dedicated and capable employee. They kept other employees simply because they had been with the company longer, or because they were paid less. They knew they were going to lay me off, but did not tell me so that I could help these employees learn my job. I would have done that, because I am a caring person.  Instead, I spent the last part of my job cleaning the office, while they neglected what was most important: training of the people who would soon be responsible for my job. I predicted they would do this last fall and in return they have treated me like a pariah, and yet everything I told them came true.

This has by far been one of the worst places I've worked and I can understand why every other company laughs at it. 

The day begins with meetings for "Trainings" every morning. The trainings never include any practical training and development, just practicing a sales pitch in a golden scenario where the customer won't give you objections. 

This company taught me what not to do.

... For example, I was instructed to run up someone's driveway and knock on their car window as they're pulling out of the driveway to pitch them...

This place is flooded with people who self-proclaim themselves as leaders, and to to be quite frank, if you pompously tell others you are a leader you definitely aren't one. 

The meetings are very Network Marketing type culture with a "RAH RAH We are the best!" Type of chants; and inspirational stories of how this golden opportunity has helped people.. I saw through this since the first day. 

If you don't produce numbers in your first week, expect them not to respect you. I wasn't even called by my real name and was told I needed to "Prove myself to change my nickname." Meanwhile, the reason I was't producing was because I thought I was being hired for sales, not door-to-door lead generation.. just to hand over my hard earned leads to a sales rep so he could make $100-$200 per kw on a system. You get $30 for that lead and $200 IF they sit down... 

So I sucked it up and did it anyway, figured I'd work my way up. And even after producing appointments, I never once got any form of recognition. Meanwhile, every other new hire got applause for one lead.. I never received a "Good job" from my managers for A CONTRACT SIGNED & INSTALL I booked my first day. 

The only enjoyable part was the other reps in the office because they were genuine people there to better their lives. But Management there will play favorites over top performers. They prefer to build barriers to avoid "5's or 6's" because they want to recruit "10's"... And it's the biggest joke in the world. Any real sales company or trainer could easily turn a "2" into a "10". Trinity just refuses to put in the effort for those who aren't top performers. 

... And believe me, there was someone in our office on the verge of getting let go, then they had a breakthrough week with 6 appointments & 10+ leads. Like a light switch the managers saw her go from expendable to, "We can use their story to inspire others" and offer fake applause & congratulations.

Don't be fooled... YOU WILL BE CONSIDERED A NUMBER NOT A PERSON if you are not a top performer. 

They HAZE. If you are 1 minute late to a meeting they will make you dance in front of a room on video and post it to the company's page. I was forced to do this and they are very lucky I didn't sue them.

Unfortunately, the reps who are pretty much brainwashed into thinking it's the world best opportunity, (It's not by the way, there's hundreds of solar companies offering the same services), they can't or absolutely refute to question anything they're told. 

This company will attempt to make you feel inadequate and inferior as a professional & a person in general. I was told, "I will never succeed in this company or any other company because I don't have the 'success mindset' of a millionaire mind." Meanwhile, I'm being told this by people who've never worked in sales and have been knocking doors with 4 months experience, with no real practical knowledge of how a legitimate sale works. Then they have these inexperienced people "Train" in front of the room, AKA just talk about what works for them, etc. and every story they tell is the same just rehashed. 

My final issue I had with the company the false glorification of people in corporate. Every "Top Sales" person like the VP of Sales, etc. all begin their stories by saying, "When I was in alarms..." 
... MEANING, these were high performers in other companies who got cross-recruited by Trinity, given a sign on bonus w. salary, to preach about how they've killed it in the Solar industry and how you can too. BEWARE OF FALSE LEADERSHIP... Now don't get me wrong, there are a few corporate leaders who are respectable; but it's flooded with selfish individuals.

If a company is the very best they won't have to remind you and embed it into your brain every day about how thankful you should be for the opportunity. I almost forgot to mention their belief is GPM which is God, People, Money. If you aren't religious, I hope you're in for a run when they shove Christian views down your throat. But the reality, the culture is GMP. If you don't believe it, look up the 80+ consumer reviews about how Trinity installs incorrectly or oversells the # panels to get a bigger commission.... And despite all of this that I've written, theres people from Trinity who'll see this and very egotistically go, "Oh it was totally his fault he didn't make money." There's a solid reason why this company is a revolving door.

I have nothing to prove to this company and proud I am leaving for a promotion with a company that values people and proper training and development. If I could take my fellow reps with me I would. I refuse to even add this to my resume.

I used to work at the main corporate building in Wall NJ and still know someone who works there, but is an installer out in the field. Here are honest opinions for both positions -

Overall relative happiness (if you work inside) is rated dependent on what department you work in. Some departments are treated with "special treatment" like paid lunches and incentives, while in other departments you are scrunched together like cattle to work on top of one another. (I worked in one of the "privileged" dept. so I'm not just on here being bitter.)
 However, any department you work in on the inside you'll be placed under very poor, inexperienced leadership and management. The leadership is constantly changing, but rarely from being a promotion from within. You'll always find yourself working for someone new, or answering to a different person every few months - but it's always the same hierarchy of the "originals" when the company had it's modest beginnings.
 The quick expansion of this company makes for a frustrating workload, where things are constantly changing (all experimental, not always for the better), and increasingly disorganized. Working with employees from various states also poses a great challenge, where it seems they were offered very minimal training, to probably no fault of their own.
 "Mom and pop" company no longer applies to Trinity as it once had, even just a few years ago. This is evident ESPECIALLY for the hardworking men (and women) outside who go through rigor to install these systems.
If you intend to work as an installer, prepare to be treated like a slave laborer. Yes, maybe that's a bit dramatic, but really - just don't do it. Regardless of family, or expectations to maintain a life outside of work, be prepared to work from sun up to sundown (and usually even later) - with little to NO recognition from the owners or managers on the inside. The pay is average at best, but the overall morale for the installers and "crew leaders" is BEYOND LOW. - That is not just an opinion from my friend, it is the morale of pretty much every worker out there.
The installation leaders are given orders from management that are impossible to complete, and the workers all suffer because of it. Deadlines are put in place by people who have no idea what it's actually like out in the field and expect them to be completed. SAFETY IS NOT IMPORTANT TO THIS COMPANY
You will install solar in the rain, wind, snow, and ice. Because obviously people NEED THEIR SOLAR. Try again, the company actually just NEEDS THEIR MONEY! My friend has to go into work even in blizzard conditions, drive on roads to the jobs, just to hear a logical homeowners say "its too dangerous I dont want you on my roof". I think someone once called OSHA on the company because of this.
The motto at trinity is "God, People, Money (or GPM)" But really should be "MMM".

If you want to work for this company - be a salesman. Be a good one. You will get all sorts of intensives like completely paid all inclusive vacations (you read that correctly) and bonuses. You'll get to drive a Maserati and go to meetings where you and your fellow salesman shout chants and pat each other on the back (this is really a thing).
Or you can work on the inside as a desk jockey and pray someone brings donuts in to brighten your week.
But whatever you do, don't work as an installer.

The company, in general as well as the Holyoke office, are very conservative, born again and full throated red hats. It can be a very uncomfortable place for those who are not and you know who you are. If you can tolerate not making friends at work or participating in water cooler discussions it's bearable.

Each department is technically a team but do not count on the team working together. The new guy gets assigned all the work and your training will be brief and surface level. You will need to take the lead and figure out things yourself from help files. There is also a constant background of power grabs for promotions going on. Your teammates will not be there to help you. 

Speaking of promotions or any kind of advancement it mostly happens by attrition. If you happen to be there when someone leaves you have a chance at it if you speak up but probably not. They tend to shuffle favorites around from other departments to fill supervisor roles. In Holyoke there is also the fact that if there is space to protect a job during upcoming mass layoffs or a promotion to hand out and you don't have a certain last name - you won't be getting protected or a promotion.

The only real perk to the place was an awesome bagel shop that used to be in the building but that has since moved to a new location. If you can tolerate not having a voice the pay was decent for the amount of work required. Office staff have no weekends, evenings or mandatory overtime. You get a good amount of vacation time as well as sick time a couple of personal days. You don't take home work with you and everyone in charge recognizes that your job is not going to be done in a day or even a week. As long as you're making progress your good. You won't get a promotion or a raise but you're job will be secure(ish).

I would not bother applying until at least 2026 or 2027 though. By that point it should become evident if the company is going to be broken up and sold for parts by the vulture capitalist before it goes bankrupt or if it will be able to claw back into business. They just last week went through the second round of mass layoffs. I was among them. About half the company was fired across all branches. There was a previous round of layoffs about six months ago when a vulture capitalist company took over management and started draining the value out of the company. The mess the economy and international trade has been turned into since the 2024 red hat swearing has decimated the company and the penalizing of green energy in the big ugly bill that just passed was seen as a death knell leading to this most recent round of layoffs. The general feeling of those in charge and the amount of new business coming in do not bode well for the company's long term viability. At the time I was let go we already had no jobs in the pipeline. Partly because of the penalization of green energy coming down the pipe that prospective customers didn't want to get caught in and partially because of the troubles with trade for things not produced in America causing significant delays and customers not wanting to wait.

If you are a young person (18-24) the outreach position isn’t a bad introduction into a sales career. It is door-to-door lead generation where you are clocked in on your phone and your location is tracked. There are people in this position making very good money (not on Long Island but in different markets). Most of the top performers on Long Island have been fired due to doing shady business out in the field. Management will usually let these shady people continue doing this type of thing because they boast in the meetings about how much so and so is making to try and motivate the rest of the team. This company will tell you how they are about “God, People, Money” and don’t put money ahead of people. Meanwhile they do things all the time that would make anyone doubt that. They literally incentivize their in home sales people to sell the customer at a high price. If that doesn’t sound like putting money before their customers then I’m not sure what is. If you are going to “advance” from outreach into direct sales they will tell tall tales about how you can make $250k. No one on Long Island is making anything close to that. It is purely commission position with no leads provides and there are people in the office who have literally not made any money at all in the past 3 months. They will brainwash you to make you think Trinity is the best solar company with the best pay and prices for customers. This is absolutely not true. If you want to work here and are young, work in outreach generating leads. You can make $600-$1000 a week if you work hard. If you want to do sales make sure you are going to be an in-home sales person where they provide you with appointments. Those are the only people making any money on Long Island. The in-home sales position is still filled with plenty of terrible appointments and driving an hour and a half with your own car and gas to an empty house. They will hire people from outside the company and put them ahead of you (giving them more appointments than you) when the new employee has no solar experience or experience within the company at all. If you have sales experience at another solar company before coming here make sure that is known so you can negotiate what position you want to be in. If not they will just stick you in direct sales with no leads or base pay and will be surrounded by teammates making no money.

I have been at Trinity since April 2019 and all I can say is it’s been life changing. Came from a corporate America background of 20+years and was ready for a change. Trinity gave me that changed and I’m forever grateful.
This company rewards strong work ethic and commitment to developing yourself personally.
There was very little if any personal development involved in my prior job.
I always say that being at Trinity is really personal development disguised as a job.

Here at Trinity winning is celebrated and most importantly serving the community we work in. Being someone who serves rather than “sells” solar is what we are about. Hard, consistent Work is highly rewarded and your income here is directly tied to that. Show up daily to work and the reward is limitless!

Management is always available to help when requested. Coaching and strategizing how to become more effective is a call or text away.
No one is on an island here! Culture is amazing here and has a family feel, specifically from corporate down to the field. We are a family at Trinity!!

Day to day is meeting with homeowners and explaining how the solar program works for the state of Pennsylvania. The other part of the process is doing a home survey and if the home is qualified getting the homeowner on the path for installation. 

I’d have to say the hardest job is being accountable and a sel-starter. A lot of folks come from a regimented job background where you punch a clock or have a manager and management team micro managing you. Here in this culture what you put in is what you get back. If you look for someone else to do the work that isn’t happening, as well as making excuses for not producing, neither are traits of successful people. At Trinity it’s no different, if you come to work with a corporate mindset and apply it to what we do here you will have massive success.

Best part of this job is their is no limits set on you, the guys and girls who are consistent with their day to day schedule are massively successful. The person you become is even more valuable than the income. 
I’ve grown immensely as a man, husband and father since I started here. 
Best part of what we do is the individual effort and success always comes at the benefit of the entire team. We win together and succeed together as a team!

Coming into our 27th year as a privately owned family focused company it’s exciting to see what the upcoming years bring for Trinty! 
If you resonate with this culture and opportunity apply and see if you are a good match here at Trinity Solar.

I have been here for almost 3 years and have never been happier in my entire career!  I came from corporate where you are just a replaceable butt in a chair and I don't feel that way here.  Appreciation is shown and events are set up to show that appreciate to it's employees.  I had NO knowledge of solar when I came on the interview.  I had NONE when I was hired, but I learned it through training and use all of that knowledge every day.  
It is a Christian company, I am not a Christian or religious person by any means but that has not made a bit of difference.  The company motto is God, People, Money.  This is a very family oriented business which shows the appreciation and respect they have for all of their employees. What matters to the company is your work ethic.  
I was the first hire for a management position outside of the family as they were in a great growth spurt at the time.  I have been promoted since then numerous times because my hard work ethic is seen by management.  
Trinity values its customers more than anything, without them, we wouldn't be in business for as long as we have been.  We do all we can to ensure customers are happy and want to tell their friends that we are here to save them money and the environment at the same time.
The hardest (and best) part of my job is helping unhappy customers to ensure they become happy customers.  I get yelled at by upset individuals, but that doesn't slow me down from repairing their frustration, helping them understand the situation or how we can repair the situation.  Showing them that we CARE for them and want to fix their concern immediately. Happy customers lead to referrals.  If you refer a family or friend, you get a referral fee.  Who pays customers anymore?!  WE DO! 
Trinity continually improves our processes for better business and reviews from customers. They show acknowledgement for those that go above and beyond for their job.  
For 3 years now, I have never had a case of the Mondays.  I love coming in to work every day.  
If you want to work here, you won't be sorry!

Trinity Solar for me has had it's ups and downs but overall I feel now it is a great place to work. I have been with the company for a couple years now and for the first year and a half I wasn't sure about my future with the company and if was a great work environment. Random accommodations myself and team members have tried to make the workplace feel comfier were always shot down. There was a revolving door of management in my department and which not only made me feel like the direction of the company and department was all over the place. One of the managers that had a short tenure here also made my life awful and I really wanted to leave the company at that time because of them. I have had multiple false promises given to me about how I wanted to move up within the department with new types of work that was never actually given to me.

However, things changed in Q2 this year when we got our next manager of the team. They have completely shifted the demeanor and culture of our department and I couldn't be happier with where I am at now. They actually encourage the team to do well, help each other and is attempting to help change things. When I go to them with issues they come up with potential solutions instead of telling me "that's tough, you're just going to have to figure that one out yourself" which was something that was actually said to me with a previous manager. I feel like I can go to them and express ideas and they are taken into consideration. 

Other than management and workplace culture. Overall they are very accommodating if I have personal appointments I need to attend to. Certain people I have to deal with on a daily basis outside of my department can range from great to awful. The bulk of the people I interact with outside of my department are all very pleasant and easy to talk to or work with but there are a couple exceptions that are unbearable. 

New management has really shifted this entire department and even though it started rough I am very happy now that I am working here.

Schedule: Most days we get to the office for "extra practice" at 10:30am, have a "team meeting" 11am-12:30pm, then you have to be working alone in your door-to-door territory by 1-1:30pm until 7:30pm. The end time depends on time of year. I heard it can be 8:30pm sometimes.

The team vibe is cool. People are friendly and jerks seem to be fired after a while when management notices.

The management is messy and toxic. They promote for who has the most "demos" (consultations), which doesn't mean they're any good at managing. Management blames the people below them instead of being responsible. They blame us instead of the messed-up system and all the problems in the demo process. There are new problems every couple months. They also change the rules a lot. Something that's okay one week will get you in big trouble all of a sudden next week.

But the money is good. The salary is $52,000 a year, which I haven't found in anywhere else like this job. They expect you to get 12 demos in a month, which is really, really hard, especially with all of the problems that happen. Mostly, nobody cares if you don't get the 12 tho. They don't pay commissions until demo #12 in a month, so you probably aren't going to get much commission. Some people in the office have "elite pay" where, if you get a lot of demos, you get less salary but more commission and make more money overall.

It's really, really hard to get started at this job. At the interview and training, they make it seem easy like you succeed just if you work hard but its a LOT harder than that. Most people I've seen start here quit really fast or are fired.

The commute is really bad too. They used to make us drive to the office less but now its basically every day and they make you drive to your territory everyday too. They change the schedule with no warning too and get mad if you make a mistake.

The health insurance is expensive but good and you can cover your family. The insurance and benefits don't start until 3 months in tho.

I have worked for this company for two years. 
My typical day starts with a meeting where successes are appreciated,  goals are set, and trainings are provided to lend support to improve personally and professionally. Then I set out for my daily tasks of generating leads for the company.
Most important to me is what I have learned. I have learned about people, the business, and myself. I have found that I have so much more to offer than most jobs have ever shown me before.
Management has been a key portion of my success. They sey difficult but realistic goals that they support me with every step of the way.
Management is understanding, caring, and professional. They want the best for me and strive for me to set goals for myself that  maximize my personal and professional potential.
And I can't say enough about the culture management has established from the top down. It is a culture of integrity, support, and growth. I have never truly worked in a place where the culture is 'When you win, we all win". It helps bring a lot of energy to the day. It's motivating and driving. It makes you want to be a better person.
The hardest part of this job is myself. It is self driven, and my success is dependent on my actions. It is difficult to break down personal barriers to seek help and advice from coworkers and management because so many places would see this as a source of weakness. Here, at Trinity Solar, it is viewed as a source of strength, a reaching out to better yourself professionally and personnally.
The best parts of this job are what its done for me personally and how I can actually see the results of my efforts. Personally, I can see the change in confidence and competence. In fact, my brothers have even commented on my positive changes since taking this position. And you actually see the results and are compensated for them. I can quantify what I have done for myself, the business, the environment, and the people I help during my day.
I just can't say enough about what this company does, how it has changed me, and what opportunities it has opened.

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