security officer

armed security officer

security guard

protection officer

armed guard

Triple Canopy

WPSS course 2020:

The facts:They will spend as little as possible to get you there. Arrived ( after travelling cross country for more than 12 hrs with all the layovers) after 2 am and had a 6 am work call that day. The hotel (and I use that term very loosely-it is more of a euro style "hostel") is bare bones; $39 a night in the US, style living quarters). Mandatory, single-sized mattresses (not even a twin) and crammed-into-bunk beds, in a tiny 12 x 12 space. PLUS, you will be locked down to the installation due to COVID, but they do not tell you until after you are there! BRING EVERYTHING YOU NEED FOR 6 WEEKS TRAINING AND JUST PAY THE BAGGAGE FEES (30-40$ per bag). You can buy "dip" but you cannot buy any other tobacco products on the installation. You will have to eat whatever the mess hall makes, if you get there in time, again due to the lockdown. Other than vending machines, there are no other food sources on the installation (read: If you normally eat healthy your stomach will be a mess for a week while you adjust to the military-style buffet items). You will have to wear your mask everywhere (even in the vans, with no A/C,  while you are sitting on someones lap because their other vans are not working SO you have to put 13 people in each of the working vans) BUT the staff, instructors, and even/ especially the medical staff who are in close quarters WITH LITERALLY EVERYONE, will NOT wear their masks, despite the fact that they come and go from the installtion everyday and could get YOU SICK! Oh yeah, If you get sick while you are there, even on the very last day, you get the boot and will not graduate (or get paid). 

The rest: The training director will treat you poorly. Two part theory; he has been there so long and seen so much really stuff that he just expects and looks for it and he he can't find it he creates it, OR he has been there so long (probably has a BW ID below 50) and now in that position of power, that no one has blasted him hard enough to made him think about how he treats his peers/ subordinates. Most, but not all, of the training staff follow their leaders horrid example so get your mind right if your are going to try Constellis/TC. Its a interview for a mid-six-figure job, and right now, they make sure only the broke or needy people stay. They run off the more highly qualified people from each class. Why, so they can pay whoever stays just 4 days work, out of every 6 days, every week of the first 105 rotation they get from them and get away with it. 

Company has like 7 supervisors covering 40+ different facilities across 4 counties in South Florida.  If you're not at one of the big buildings with a bunch of posts, you are unlikely to see a supervisor on a routine basis.  Pro: you're not getting micromanaged.  Cons: lack of consistency in upholding standards, minimal opportunity for positive reinforcement or corrective coaching, low degree of professionalism by many officers, etc.  Management does a poor job of information sharing, leaving PSOs to rely on word of mouth to hear about incidents at other posts which might be useful from a learning opportunity perspective.   As a new officer, expect to be bounced around from one site to another for months or even years before landing a permanent post with a fixed schedule.  Initial training is minimal—for example, firearms training is only to familiarize you with the ICE qualification course, not to teach you how to shoot.  Recurring training isn't taken seriously and officers are often cut loose for the day after signing the necessary paperwork without actually doing any training.  Government oversight seems to be limited to firearms quals and when something goes really wrong at a site.  Pay is decent, but many officers have two jobs or work a ton of overtime to make ends meet.  One good thing about the job is that the majority of posts are Mon-Fri normal business hours, with weekend and afternoon/overnight shifts only available at a handful of facilities, so even as a newer officer, most of your work is going to be during the day.  Issued uniforms are low-quality and duty gear is absolutely bargain basement... many officers buy their own gear and uniforms to be comfortable and appear professional.

Triple Canopy (Constellis) massively under-bids the government contracts that it goes after. That is the reason it is awarded so many. When it takes over local contracts, it promises the world in terms of workplace culture, professional expectations, pay & benefits, and training & equipment. 

The reality on the ground, however, is sorely lacking. 

Regional directors swoop in, micro-manage local management without paying attention to the vagaries and eccentricities specific to the area, and then make outrageous demands on an overstretched, undermanned contract workforce without properly hiring more people. All the while they fail to provide proper training or tools for local management to get anything accomplished, they place blame on local management for things that are the fault of regional and company policy, and fail to properly pay their people. 

Triple Canopy claims to be veteran owned and veteran friendly. But they have forgotten where they came from and what got them to where they are. They don't care about you. They will sacrifice you for the bottom line.

#1-You are the fall guy for anything 
#2-Going above and beyond will get you in trouble
#3-The post orders are written to protect the company, not you
#4- The union doesn't have enough clout to protect you from disciplinary actions. They can only protect you if the company doesn't follow established procedures. Basically, they are just take your money and do nothing for it. 
Before I left, the company was cutting posts because of the closing of government faculties. They were also finding ways to terminate employees. So, one day, the Captain calls me on my cell. They never ever call you on the post phone. Anyway, she calls me on my cell while she knows I'm on post. Cells phones are allowed to be on your person but they cannot be used. Violation is an automatic suspension/third offence is termination.  Two days later the Lieutenant came to me with a write up from the Captain for using my phone on post. He was ordered to take my gear and escort me off post for a two day suspension. I told them to keep it and never went back. 

The company leaves a lot to be desired and definitely left no good first impression. A variety of issues continue since they took over the contract in January. Site management lacks experience and backbone to accomplish the mission. The contract manager rules through micro management and intimidation. His lackies under him are scared to make a decision and most lack the experience of the positions they are in. Direct line supervisors are in their positions really through proxy and seniority but truthfully lack the true leadership ability to accomplish the mission. Most of them operate through the click or buddy system and screw the rest of the good officers.  Even the contract manager has stated most of them shouldn’t be in the positions they are in but he is helpless to do anything about them as he’s responsible for most of them being where they are. The laundry list of a maladies goes on and on. I expected more from Triple Canopy and have been highly disappointed.

Job Title (brief description of responsibilities)- Service Technician and Installer Specific duties include but not limited to: Inspects systems and their components for the purpose of ensuring safety and identifying the necessary repairs for preventative maintenance. Diagnoses problems in heating/air conditioning systems for system repair and replacement needs. Performs routine and preventive maintenance as need and/or assigned. Cleans air conditioning and heating units for the purpose of units proper operating. Coordinates with administration and other trades for the purpose of completing project/work orders efficiently. Informs personnel regarding procedures and/or status of work orders for the purpose of providing information for making decisions, and taking appropriate action. Responds to emergency situations during or after hours. Transports various items, tools, equipment, supplies, etc. for the purpose of ensuring the availability of materials required at job site.

some of the people at the company are ok to work with. however, the situations that you get put in are unnecessarily dangerous.
 The captains don't seem to care at all about their employees. I found 1 supervisor in 4 years that was willing to take care of her employees. Favoritism is a thing with this company. I watched a trainer pass somebody (supervisor) and her husband on tasks that they blatantly failed, anyone else would have been suspended or fired for failing. this company overall just sucks. The pay is 25+ an hour but with all the BS that you have to endure and put up with its not worth it. the training is none realistic for safety in the job they want done, but if you don't do it their way then your job is gone. they wont work with you on schedules, they will force you into 60+ hrs a week with no overtime, and the bosses are completely ignorant of company policy and aren't held accountable even when complaints are made. If you can steer clear...if you cant, good luck

Avoid at all cost. However, if you do consider, know that you’ll trade your whole life for a company that can and will let you go with a snap of a finger. Management has no sympathy for any of its employees and gives little to no care about anyone. The union is a joke and never have your back for anything. People who stay are trapped because they have no where else to go. If your mental health is important to you then please reconsider. I’ve worked with this company for almost 3 years and have seen so much hate towards colored people from mostly all white employees. It isn’t safe here if you are colored. If you have a wife and kids, you’ll never see them because to management, your 1st priority is work and nothing else. Management uses the schedule as a weapon to retaliate on employees if you are late 1 day. 90% of the time the LTs are there to write you up for disciplinary reasons for very little things that can be corrected. Think twice before applying for this job.

Pay for armed security is good.  You have to really like this place to stay even a few months.   Your schedule is always changing and zero life work balance. Terrible benefits and no time off.  This company could care less about their employees.  Your just a number and your expected to have no life just show up and be miserable.   You’re provided with the worst equipment and no support.   I wouldn’t recommend Triple Canopy to anyone unless you’re desperate for a crummy job and you want to waste your good years for an employer who doesn’t support you.   Huge turnover should be a red flag for this place.  Look at the cheap ugly uniform shirts they use you literally are embarrassed by the clothing your given.  There is a reason you’re given a job offer on the spot and they are hiring all across the country because this is a terribly run company.  Don’t do it just run away.   

What is the best part of working at the company?
Interesting work, great people.

What is the most stressful part about working at the company?
Intermittent employee status. At the mercy of other nation's visa processing. Occasional food-borne pathogens. Pollution. 

What is the work environment and culture like at the company?
They function like a well-oiled machine. You work hard, your time off back at home is yours. Operations-centric.

What is a typical day like for you at the company?
The food is provided by a different contractor. Generally pretty good. Morning omletes are excellent. You are schedule driven. The gyms are nice, as are the pools. Admin support is on point. Work for 120-142 or so days at a stint, go home for a month or so, and repeat. If you are a single guy, go out and enjoy the world.

Top Job Titles	Average Salary
Security officer 40 salaries reported	$33.68 per hour
Armed security officer 42 salaries reported	$23.21 per hour
Security guard 16 salaries reported	$16.00 per hour
Protection officer 14 salaries reported	$27.11 per hour
Armed guard 8 salaries reported	$19.00 per hour

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