nursing assistant

registered nurse case manager

registered nurse

hospice nurse

licensed practical nurse

Trustbridge

I worked with TrustBridge for over 3 years as an Admission RN. When I started, I absolutely loved my job and thought I would end my nursing career there, despite the emotional component of the job. It was a challenging yet rewarding job for the first year or so. During my tenure with the company, we went through 3 admission directors and each became worse than the one prior. Patients became numbers and managers became tyrants. There was constant pressure to admit patients on the same day of referral, regardless if they were ready. If a patient has a stroke and they are considering life support removal but are awaiting family to get in town, we were pressured heavily to admit same day. On occasions, we were even told to call them back to see if they would speak to us again, with hopes they would change their minds. It was so sad to think that families weren’t given the space and time they needed to make decisions for their loved ones. Ultimately I made the decision to leave before things got even worse. The pay was low but the benefits were pretty good. What a shame. Loved working with the sick and dying and left not due to burnout rather poor management and micromanaging at its finest!

Nurses stay away from case management in this company. You are overworked and underpaid. Harrassed by managers to always do more. The required work load and the number of patients to case manage is unrealistic. Hence high stress at all times. Nurses do not stay for this reason. When they leave their caseload is divided to the other few nurses who remain, making your case load worst. There are no floats because they also have permanent caseloads but are still referred to and paid as ‘floats’.
 Do not be fooled by ‘generous pto package, salaried’ it’s a trick. The pto is used to cover your holiday. You dont work all holidays and so 8 hours is docked from the pto to cover this, but yet you are ‘salaried’. You will get a few thank you’s but thats about it. High stress, low pay. Do not apply to case manage for this company. Between 2020-2021 the nurses have lost fellow nurses/teammates you are expected to pick up and continue on as if nothing happened. Hospice is already an emotionally draining job and management is always wanting more of the case managers. Run my fellow rns, run!

I am a current Admissions nurse, currently looking for a job, due to the lack of compassion I see within this company. Please please don't waste your time. I already wasted too much if mine.
The problem with this company begins with management or lack there of.
For the record, THIS IS AND SHOULD NOT BE SEEN AS A BUSINESS!  As admissions you are seeing and talking to people at their most vulnerable time. You can change the name all you want... TRUSTBRIDGE... It is still hospice. People are losing their loved ones, and you see them as CUSTOMERS. They are not. 
I promise you if you change the "get the admission" "Make it a go"  "convert them" approach, you will see the difference. This is not a "business model"  
Its sad because the families out there have no idea the intentions set forth by the low IQ management team in this company. This approach is exploiting the sick, the dying, the grieving and the people we see.  Stop sending nurses out on "same day" appointments unless the family truly truly requests it... And stop telling families that's the only time available. I guess as you continue to loose staff you will learn. Its very expensive to train new employees. Your ultimate downfall will BE YOUR TURN OVER RATE.

I have been so impressed with Trustbridge since joining the company.  The leadership cares deeply about providing the best experience for patients and employees.  You really get the sense that the company is committed to being the best hospice care provider as well as the best employer.  Leaders are routinely soliciting feedback from staff and taking action to address opportunities or concerns.  The work environment is excellent.  Staff are so friendly and welcoming.  The company provides the training and resources to do the job.  Throughout the COVID-19 pandemic, the company has always provided all the PPE needed.  It is a great work culture that respects the employee's need for work/life balance, and the company has a generous PTO allowance.  Overall pay and benefits are excellent. Trustbridge really provides such a sense of purpose and I am grateful to be a part of such a company.  I have worked for some of the top companies in the US, and the overall experience at Trustbridge stands head and shoulders above all.  Trustbridge is a great place to work!

After working at Trustbridgefor many years, I can assure you there is nothing to TRUST! 
There is a Bridge alright, please don't cross it. Use your degree honorably.While working for the company as an Admissions Nurse, we were given a quota to admit the sick and dying without any consideration for the families. There were times a patient would just get the news of their prognosis and a referral would be made for services, I have arrived at patient's home PRIOR to them making it home from the physicians office after receiving bad news. 
If a patient is not admitted, you are required to call a manager and explain WHY NOT, well maybe they are not ready? Disgusting company at best.  
Honestly, I became ashamed to work for this company, I felt I was wasting my time and hard earned degree. Fellow Nurses would laugh at me after learning I worked for this company. Please don't make the mistake so many before and myself made. Seek a more meaningful path. 
DONT TRUST.... AND DONT CROSS THAT BRIDGE.

Working with families and patients was challenging and rewarding. Management is concerned with converting referrals to admissions  and enjoys huge salaries while the nurses do all the work and barely earn enough to survive. The sales department is concerned with referrals and treats people as a number like selling other products.This is not an organization that I would want a loved one to work for. The nurses are pushed to admit patients and promise anything the families ask for and many times does not deliver as promised.Employees are not supported and are confronted by management when a problem is brought up. Too many people have left. This is not the organization that I want to be associated with.Hospice by the sea was a great place to work and the merger has hurt this organization. I must say the sales management views hospice as selling just like any other service or product.

Ideal work environment. Supported employees through the pandemic. Encouraged employee self-care with words and actions so they could provide excellent care. Each day was another opportunity to deliver great care to patients. I learned reaching out for help when needed is a strength, not a weakness. Management was the most supportive and encouraging of any I've experienced in my professional career to date. The hardest part of working in hospice is caring for those who will pass and carrying the grief of their loved ones. It is manageable with good strategies in place for self-care. The most enjoyable part of this job was knowing I was making a difference in each patient/family's lives. I highly recommend Trustbridge and consider it a great honor to have had this professional experience.

In my 10 years at Trustbridge there were many opportunities for growth within the company as well as quality in-house training, tuition reimbursement and management support and guidance. Upper management was very approachable and encouraging while always directing to the next big thing. Six sigma, personality surveys and management skill training were brought in to improve and management styles to enhance the employee experience. It was very clear to all that the support given to all employees was available and highly encouraged to be utilized by all employees. Employee health held a huge part of the employee experience as well. 

I have worked at Trustbridge for years and can honestly say that it is the most rewarding job I have ever had.  You work hard, but you have an opportunity to create change and do great things for our community.  There are really great people here who care about doing the right thing and making a difference.  I can’t fault them for running a “feel good” company like a business though, because I get it.  The stakes have changed.  It’s far more competitive and Medicare pays less and less, while asking for them to do more and more.  So they are trying to be efficient and streamlining their processes?  Sounds like a good plan to me.  I have even had family members who were Trustbridge patients and they were incredibly pleased with the services.  Pay seems fair to good and benefits are great.

What is the best part of working at the company?
The mission of the company is something I identify with.  The service we provide in the community is so valuable. As a company we do care about the families we service. We show up everyday ready to help the next family.  Trustbridge is a very structured and well managed company.  As an employee, I am proud to show up each day for work.

What is the most stressful part about working at the company?
Having to sit with a family who is losing a loved one.

What is the work environment and culture like at the company?
All the infrastructures are on place for an employee to feel respected and valued when we show up to work

What is a typical day like for you at the company?
I work in the hospital setting.  My day demands that I  am present and engaging the Case Managers while waiting for the next family who would like to speak about the hospice service.

Top Job Titles	Average Salary
Nursing assistant 59 salaries reported	$17.98 per hour
Registered nurse case manager 56 salaries reported	$37.21 per hour
Registered nurse 9 salaries reported	$91,889 per year
Hospice nurse 58 salaries reported	$37.48 per hour
Licensed practical nurse 13 salaries reported	$25.46 per hour

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