babysitter/nanny

childcare provider

tutor

household manager

care specialist

Trusting Connections Nanny Agency

I worked for TC for 1 year (2020-2021). They are great at providing thorough training at the beginning of the onboarding process. I felt very prepared starting out. I was a in a part time position where I was scheduled to work for about half of the week. Some weeks, a large portion of those hours I would be placed “on-call” without pay. During those on call hours you are expected to be ready to show up within 30 minutes of them calling you should a shift become available. A lot of times I would be scheduled to work a shift that was located 40 - 60 minutes away without mileage reimbursement. Though I only signed on to work for half of the week, TC slowly pushed that boundary more and more and would frequently contact me and ask me to work outside of my hours. In my opinion, they pay much less than they should ($15-$18/hr depending on what type of shift). I have made more working independently and building my own contracts. My work week would either be incredibly packed with shifts back to back or almost all “on call”. Additionally there were several times I had shown up for a shift only for a family to say they did not need me that day. Towards the end of my time with TC, I felt very burnt out. I think most of the things I had an issue with can be taken care of by TC if they expanded their network of nannies across the metroplex and cared for their nannies in a way that prevents turnover (better pay, even and fair scheduling, clearer communication and advocacy for employees).

A typical day at the daycare begins with welcoming the children, assisting with meals, and engaging in structured activities such as arts and crafts, story time, and outdoor play. Through this role, I have gained valuable insights into child development, patience, and effective communication with both children and parents.
Management has been supportive and understanding, particularly in accommodating school schedules for teenage employees. The workplace culture fosters teamwork, with staff collaborating effectively during busy periods or when addressing challenging behaviors.
The most difficult aspect of the job is managing multiple children simultaneously, especially during tantrums or high-energy moments, which can become quite demanding. Conversely, the most enjoyable part is witnessing the children’s growth, receiving their affection, and observing their excitement as they learn new skills and concepts.

Working for Trusting Connections is great if you are very flexible and have nothing happening in your life. However if you are in school or want to have a social life, this job does not work well with that even though they say they do. The flex director seemed very stressed often and took it out on the nanny she was speaking to at the time. I only met other nannies once or twice and saw them do many things that were not in line with what the company was doing including gossiping about customers, abusing confidentiality contracts and least of all not abiding by the dress code. The best part of the job was caring for nice kids now and then and the hardest was dealing with management.

TC is one of the better agencies I have worked with. The format they have for a Flex Division (part-time/as needed work) is one I have not seen anywhere else. They strive to make sure all nannies are paid fairly and legally. The families in the Flex Division are usually pretty chill to work for. 

For those seeking full-time employment, the jobs they have pay going rates or more. Expectations are in line with job descriptions. Families are prepared by agency on what is standard for job offer (guaranteed hours, legal pay, paid time off, mileage, etc...)

Things I would change: 
Pay (flex division is getting pay increase in Jan)
Better communication for school pickup/drop off (maps would help)
Connection amongst employees (training, nights out w/o kids)

Just don’t do it. If you value yourself, you won’t be a nanny for them. You’re better off finding a family yourself. Upper admin always seems stressed and they are hard to get a hold of. I didn’t even know who I should reach out to half the time. There is a lot of turnover in upper admin which doesnt help with who I should contact. Scheduling will always text you if you can cover shifts when those shifts are super far away or you are not available. No respect for your work life balance. 

They did increase pay rates though which is good. They also give health benefits to nannies. But, they will send you driving all around town and not to families near to you. All in all such a terrible experience. Just find a family on your own. 

TC gave me a sense of belonging and trained me how to structure my time in two ways: caring for children and leaving a house better than I found it! I found gratification in meaningful tasks as a nanny and the ability to move up within TC. When the opportunity opened to become a private nanny, I stepped up to the plate. The office staff has a streamlined system to place babysitters when a last minute request comes in. You will feel a sense of belonging with colleagues, as the owner listens to employees to find ways to improve the work experience. 

A typical day could be a 10 hour shift or 2 hour. They would be upset if I clocked in early or late.
Management was great- AT FIRST- then one of the CEOs was the most immature and rudest person I’ve talked to- resulting in my resignation. 
Hardest part of the job was the scheduling- some weeks I’d work 35 hours and some only 10. I wouldn’t be compensated for cancellations and just lose money. 
Most enjoyable part was meeting friendly families and children who made it worth it

I’ve had a great experience working at Trusting Connections as the Marketing Manager. It’s a company that genuinely cares about doing things the right way and supporting both families and caregivers.

I’ve been given a lot of trust to take ownership of my role, bring new ideas, and help grow the brand, which makes the work really rewarding. The team is supportive, collaborative, and all aligned around the same mission.

Overall, it’s a positive, purpose-driven place to work, and I’ve really enjoyed being part of it.


* The ability to working from home 
* Accounting detail proficiency 
* Management is very helpful, knowledgeable, appreciative, and respond promptly to any concerns 
* All employees are professional, helpful, and quick to handle any issues
* Learning all components of the accounting system
* Helping and training an employee during their advancement in accounting 


It is a place with great flexibility however, the rates and areas of service need adjusting. The rates haven’t changed since I joined in 2021 and for most jobs, unless you’re in Dallas area you can expect to commute at least half an hour to jobs. Compensation should be way higher by 2026 to remain fair and competitive with the market. I believe marketing towards other areas of the metroplex would be beneficial as well, as I’m often turning down jobs because of the extensive commute. 

Top Job Titles	Average Salary
Babysitter/nanny 140 salaries reported	$19.11 per hour
Childcare provider 17 salaries reported	$19.12 per hour
Tutor 10 salaries reported	$18.10 per hour
Household manager 3 salaries reported	$30.17 per hour
Care specialist 2 salaries reported	$32.50 per hour

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