senior account executive

business development representative

sales director

it support specialist

director of product management

Tungsten Automation

Do not consider an IT career here.  The management is only concerned about keeping costs down and not improving the infrastructure which leads to the staff constantly putting out issues instead of investing in fixes to improve the work/life balance.  Old school IT people that are not very friendly and keep information close to the chest to hold onto the dated idea that they have job security if they don't share information.  The dept is full of bottlenecks.  The company does not care about its people and think that giving free snacks and coffee make up for it.  Tons of politics permeate the landscape here and it is more than the average company.  The IT dept has two types.  The main stayers that put up with the culture and toxicity and smartly take advantage of management.  The other types are newbies that only last a couple of years and move on after getting burnt out by the toxicity and culture.  The frequency that the IT dept posts for new positions supports that, look at any job board.

Kofax used to be a great place to work and a culture based on cross-team collaboration focused on solving customer problems/challenges and providing innovative solution. This is NO longer the case. The company has become a legacy solution provider focused on maintaining maintenance revenue from existing customers rather than being a market leader in any category.

Many of the employees at Kofax are hardworking but poorly served by the executive management team who is more focused on selling the company for their personal gains than establishing a solid business employees will benefit from regardless of the exit strategy.

My Channel or Partner Management responsibilities covered 70 plus partners in California, Nevada, and Hawaii.  Responsibilities included Lead Management, Sales and Product Training; Partner Business Plan development, Revenue growth, Partner growth and Quota Achievement of both software and professional services.  Additionally, I was responsible for developing new business in Enterprise Accounts (Fortune 500-1000) and generating revenues through the sale of software and services.

Kofax has a strong portfolio of products and very talented (albeit ever dwindling) US Professional Services team.  Unfortunately upper management is overly focused on the bottom line at the expense of and to the detriment of its employee base, and the CEO either fails to recognize or simply doesn't care about the rampant morale problem present throughout the company.  These facts combined with multiple acquisitions and associated reductions in force over the past year and a half make Kofax a very unsettling place to work at the moment.

Kofax was purchased twice while I was working for Kofax.  This created a level of uncertainty within the company that led to many employees leaving the company to work elsewhere.  This also affected the direction of the company and its focus. The people I worked with were professional and helpful as team members however the direction of the company and its products and the exodus from the company made the environment uncertain.  This does not indicate that Kofax is not a good company however just that it is a company that during my last year lacked direction focus and management that changed multiple times.

What is the best part of working at the company?
Forward thinking, fast paced environment where you will never have time to be bored.

What is the most stressful part about working at the company?
At times the workload can seem overwhelming. 

What is the work environment and culture like at the company?
Great culture. I have experienced friendly, helpful colleagues and great managers.

What is a typical day like for you at the company?
Jump in and go like crazy until you reach a stopping point at the end of the day.

Busy, Learned something new everyday. Excellent, very supportive management & work environment.

In a typical day I completed various tasks including converting leads, providing assistance to Channel Sales Managers and Account Executives, special project assignments and trouble shooting portal issues with tech support from Cebu & Budapest.

I would not describe the job as hard but rather challenging!

I enjoyed most....the people & opportunity to enhance my technology skills.

What is the best part of working at the company?
The free drinks (daily) and food (rare)

What is the most stressful part about working at the company?
Trying to figure out more complex items created by the foreign entities

What is the work environment and culture like at the company?
They expect you to work hard, but if you are efficient, it isn't bad.  HR works hard to create events for the employees

What is a typical day like for you at the company?
Get in 7a, get my work done. Leave at 4p.

I worked for Kofax briefly during the transition from Lexmark to Thoma Bravo. We did work long hours but it was expected and is normal in this type of situation because there were government deadlines. We had a great team everyone helped one another out and I think that is what made work much more positive. The management team was supportive and helpful when we needed time off or to take a break. I would recommend working at Kofax, Inc.

In the last 12 months, there has been a change in executive leadership. The previous CEO transitioned to focus on board responsibilities, and a new CEO has taken charge of the company. The new motto is "work faster." The challenge with this approach is that the company already operates with streamlined business units, and an emphasis on speed is not always conducive to producing accurate results. As a result, important details are sometimes overlooked in the rush to complete tasks.

Top Job Titles	Average Salary
Senior account executive 4 salaries reported	$190,000 per year
Business development representative 3 salaries reported	$69,000 per year
Sales director 2 salaries reported	$166,000 per year
It support specialist 2 salaries reported	$73,000 per year
Director of product management 2 salaries reported	$210,750 per year

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