team member

crew member

warehouse lead

team leader

customer service representative

Tutti Frutti Frozen Yogurt

With my first job being at Tutti Frutti, it made all my future jobs look like a piece of cake. My boss valued efficiency, there were tricks to complete a task faster for pretty much everything. One person opens the shop and another closes, he was great at being fair. Everyone had about the same number of hours each week depending on our personal availability. Someone is always willing to help you cover a shift if something ever comes up. 

Opening the shop consists of turning on yogurt machines from sleep mode, stirring yogurt, refilling yogurt and putting all the compartments of the machine to the right places. The machine must defrost for 10-20 minutes so during that time, dish washer is unloaded, topping lids removed, spoons placed and floor is mopped. Now every machine must start freezing up again, the process takes about another 10-20 minutes so the cash register is counted and doors are open. Yogurt will be made as needed throughout the day.

Customers are always greeted and assisted (if needed). The TV is on with movies for kids after school or music is on for adults. Customers always make messes, most of the time accidental, others irresponsible for letting a 3 year old get his own toppings. However, the store is constantly kept clean. Not going to lie, it does get pretty crazy sometimes with one person, and with that, the trash also gets a little crazy. 

The day continues and when the next employee comes, the cash register is cashed out and in again to start fresh for the new employee. The closing procedures are exactly the opposite of opening. 

Machines need to be soft cleaned every week or twice a week. Meaning drain all yogurt and wash inside of machine. Machines are deep cleaned every other week, that means take it all apart, wash every part, and put it back together. 

I've learned so much here, I honestly can't even write it down because I don't know where to begin. The skills I've learned here definitely helped me out and put me at an advantage in the future jobs. Once I became Supervisor, what I thought was a lot of responsibility suddenly became nothing. I literally did everything, except talking to suppliers. I created recipes, painted windows, interviewed and trained employees. I wasn't just supervisor, but also everything else.

A typical day at work would include cleaning around the store, refilling the yogurts/toppings, working the register. A pretty easy job and really good as a starter job. A lot of sweet customers/regulars. My coworkers were very friendly, but the manager and the owner were not. If you worked with the manager, they would try to avoid doing any work leaving you to do everything. They would often nitpick on small details even though they could get away with doing other things. The manager would also get upset if we checked our phones real quick even though they're constantly going on their phone. The manager was also not very professional, despite reminding us that we would have to be professional. The owner and manager did not handle situations well and handled them very unprofessionally. There was also a lot of unfair favoritism. I really did enjoy working here and I've made some great friendships, but the manager and owner were extremely toxic. Would recommend it as a first job, but be wary of the manager and owner.

This was a great place to work during school breaks. You'll learn everything that has to do with making frozen yogurt as well as making the specialty drinks. The training process however was extremely confusing, as the manager wants you to make everything a particular way and doesn't like it when you deviate from that. It took me a couple weeks to learn everything, because I was told the recipe and then was expected to memorize it right away. If they had one specific guide on how to make all the drinks and yogurts it would've been so much easier. There's a bunch of papers in the back on how to make certain drinks, and there's a book someone wrote a long time ago that has all the recipes for the yogurts, but the manager somehow wants you to only do it the way they tell you. The book still works though if you're stuck. Overall, there's never a time where you aren't doing something, so it never feels like it drags on, and my coworkers were great.

This job started out great. Fun and easy with workable hours. However, over time you will start to notice that the boss really doesn't care about his company. If supplies are needed he will take days sometimes even weeks or months to bring it in. Machines are constantly not working and nothing gets done to fix them. These problems caused by poor ownership result in angry customers who take it out on you. The security of the store is horrible. 2 armed robberies and a break in where a homeless man cut the power and tried to rob the store. Nothing was done to ensure security for employees after the first 2 incidents which the third could have been avoided. You will be better off working somewhere else.

A typical day at work, depending what shift, consists of preparing the foods for the day and maintaining a clean environment. Since the place gets relatively busy, you're always on your feet doing something. The management is great, always very caring and reliable to help when help is needed. The most difficult part about the job was having to work solo shifts. Especially on days that became extremely busy, you would have multiple things to take care of all at the same time as running the register. The most enjoyable part about the job was seeing all the great people that would come by on a frequent basis and greeting them, as well as having a nice, clean looking topping bar. Something about it is just super satisfying.

A typical day consisted of cleaning, turning on and filling the frozen yogurt machines, cleaning and filling the toppings station, tilling the register, cashiering, handing out coupons, sampling, explaining process to customers, testing and refilling machines, making yogurt, and light stocking.
I learned how to get customers excited about the product, suggestive selling, how to improve customer service, how to better multitask, to become part of a team, how to till a register, and light maintenance on equipment.   
Management had problems in communication, and understanding. 
Co-workers were average. 
The hardest part of the job was opening and closing. 
The most enjoyable part of the job was suggestive selling and generally working the sales floor.

A typical day at work is mainly handling cash and credit payments from customers. Other responsibilities I have to maintain at my job is keeping the store clean and closing correctly. I have gained experience in customer service and how to help customers with questions through my knowledge of the product. Management at my job is very professional and also friendly to employees. The workplace culture is professional but also relaxed as most of the employees are college students. The hardest part of the job is providing customer service that satisfies everyone. The most enjoyable part of the job is working with my coworkers when needed and providing great customer service.

A typical day constituted either opening or closing the store, prepping all the toppings, stocking inventory, refilling the yogurt machines, ensuring the store was clean, and working the register. 

The management was cool, pretty laid back. 

I got along with all my employees and they were welcoming when I initially got there. 

The hardest part of the job was that there was a lot of standing and working with heavy machinery so it could get a little tiring sometimes. 

The most enjoyable part of the job was interacting with customers everyone was pretty excited to get yogurt especially during the hotter summers.

The manger is super sweet, I've been at the store for a while, you get to learn how to improve your customer service skills, it's a good starting job 

Tutti Frutti Frozen Yogurt has wonderful stuff, most of my co-workers are really friendly, we love working with people making sure they want to go back and enjoy a delicious frozen yogurt. While working there I have learned a lot like how to be responsible, work with people and always have a positive attitude. One of the hardest part of the job is memorizing yogurt recipes since they are a good amount of flavors. The most enjoyable part of my job is that my co-workers and I work as a team and we get it done all together, one of our most important responsibilities is keeping the store clean and, another is making our customers happy.

Top Job Titles	Average Salary
Team member 4 salaries reported	$19.23 per hour
Crew member 1 salary reported	$16.50 per hour
Warehouse lead 1 salary reported	$16.00 per hour
Team leader 1 salary reported	$18.00 per hour
Customer service representative 1 salary reported	$15.00 per hour

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