babysitter/nanny

tutor

school program staff

house manager

Twinkle Toes Nanny Agency

While employed at Twinkle Toes, I loved being able to work with all the kids/families as well as flexible scheduling (literally the only perk of being contracted is you can tell them if you can't work and when you can and they have to accept it) and various shift availability.

However, beyond that, I hated having to deal with management. They were always so unprofessional. Although you are a contracted worker and not an "employee", you have no say in your rates, you don't get paid for overtime (I worked well over 40 hours a week) and apparently no option of raises. Around a year, a year and a half, and two years of being employed by the agency (when any normal person would get a raise), I asked to discuss this matter and was told by the owner we could and then never got any follow up past that. Also, when you're on call you are only reimbursed $5 for the whole day- and if you do get called in, you don't even get that! I felt because of that, my time wasn't valued. However, my biggest complaint lies with how I felt that this company's primary concern was their appearance to the community, if a nanny needed something or had a concern or suggestion, they would "look into it" to appease you but there would never be any real changes made. 

All in all, after getting educated about the industry standard, it made me realize that what this company does is borderline illegal. I feel like this company looks for young, naive women (they do not employ men) who are primarily students looking for a quick job in our college town. Again, although I loved the families I got to work with, I urge anyone considering this position to make sure they know what they are getting into.

This was my first job out of college. I had a great family that I worked for. My hours were consistent and the parents were respectful of anytime I got sick or needed to leave for an appointment. The little girl I looked after was the best! I was with them for almost 2 years and the agency was direct and kind with my schedule. 

However when it was time to move on, I gave the family my 5 weeks. I should have told the agency first then the family but the lines on who is your actual boss can blur as a nanny.

The family did not honor my last day (it was a Wednesday, I started my new job on a Monday but I wanted the most amount of time with the child to help them transition) and told me just before I left that I was not to come in that Monday because the agency found a new nanny to start that day. Had I included all parties involved this could have been avoided. What was already a hard day saying good bye to that little girl I had taught to walk, talk, and potty train was devastatingly cut short. 

The agency will find you a family but make sure that you remember that you're not family - you are an employee. Be clear about what you need and always put requests in writing. 


Twinkle Toes has been above par when it comes to employers. Managers of all branches support one another and the CEO is actively involved in our everyday operations. As a manager, I am able to help nannies and families find the right "fit" for each person while maneuvering schedules, personalities, and time off. Our nannies are professional, upbeat, and understand the complexities of dealing with family needs. We offer an array of hours anywhere from 10 to 50 depending on the nannies wants or needs. We are the perfect fit for college students (especially those majoring in professions centered around children) or that person looking to get out of the rat race of corporate America, and everything in between. Once a nanny is placed with a family they are able to access our scheduling site and pick up additional hours with our backup babysitting and nanny services. Twinkle Toes has an incredibly bright future and I am excited to be here watching us grow by leaps and bounds.

What is the best part of working at the company?
Over 2 years with the company. They are self motivated for their own gain. They lie to employees and clients to benefit their own pockets. They Dont care about employees’ personal life’s at all. Do not recommended unless you don’t care about being treated correctly.    Narcissistic to say the least. 

The money can be good but being lied to about having PTO/sick time and not being told your job title changed isn’t really the best.    Withholding information from clients and not telling them where their money is going to is not copacetic. 

Maybe not every county but mine were horrible.  This is just my personal experience.

What is the most stressful part about working at the company?
Not being valued as a person. 

What is the work environment and culture like at the company?
It’s fine if you are making them money. 

What is a typical day like for you at the company?
N/A -  they ignore you if you don’t benefit their pockets

Twinkle Toes presents itself as a caregiver-centered agency, but my experience revealed poor communication, unclear expectations, and limited support for nannies once placed. I was approved for a high-needs placement without additional training or preparation aligned with my prior experience. When predictable challenges arose, there was no attempt at clarification, coaching, or reassignment. Instead, I was terminated abruptly without a meaningful investigation or opportunity to provide context. The tone of communication was dismissive and lacked professionalism. Prospective caregivers should be aware that this agency prioritizes rigid responses over collaborative problem-solving and does not consistently support nannies when challenges aris

Unfortunately what I thought would be a great stepping stone job turned into unorganized management, unprofessional and very informal ways of handling serious matters. You can't reach management. The nannies are not regarded with pay, schedule, or quality of work or time. I think cameras should be in every home. I think a nanny should have a say in who they feel comfortable working for. Nanny and family should feel like it's a good fit. Management did nor show support after I showed concern for a parents behavior to the point I left stressed. I really think cameras are necessary for safety of every one involved so there are no discrepancies. People can say anything and take time off not considering nannies have lives too and have a voice.

I loved working for this company! It's great for both nannies and families. If you get sick (which is bound to happen with kids) there are on call nannies. You as the nanny get to choose which families you'd be interested in working with through viewing their profile sent by a manager, then they're sent your profile and can choose to meet with you or not. When looking for a steady family to work with, you aren't forced to work with a family you aren't comfortable. I absolutely loved my long term family and they were amazing to work with. There's also many opportunities to pick up shifts (like date nights or if the regular nanny is on vacation) to earn some extra money! Would recommend working here.

I have been working for Twinkle Toes for almost 2 years and have loved it from the beginning! I was very impressed with the fast response time after submitting my initial application.  Twinkle Toes does a really good job making sure they are sending their nannies into safe homes and I definitely felt that at every home I interviewed at as well with my permanent families that I worked with. You can choose going in to it what you want your hours to be and the agency will do their part in matching you with a family that is looking for the same hours.  If working in childcare is a passion of yours, I would highly suggest applying to this company!

I’ve had such a positive experience working with this agency. The management team truly goes above and beyond as they really advocate for me, negotiate PTO and holidays on my behalf, and consistently make sure I’m placed in positions where I can succeed. For once, I feel heard and seen in a role. 

What stands out most is how supported I feel. Anytime I’ve needed additional hours or work, the owner Ariana has stepped in to help without hesitation. It’s rare to find a team that genuinely has your back the way they do.
I’ve never felt more valued or supported in a role, and it makes a huge difference in the quality of care I’m able to provide to families.

This agency is treating it’s nannies in ways that are unprofessional and boarderline illegal. Nannies that find work outside of the agency are able to have their taxes properly handled as an employee with a w2, however with this agency you are an independent contractor and responsible for your entire tax burden on your own. So the agency pays nothing for you to work for them, but they do make money for every single hour worked by the nanny. Nannies have no say in their rate, hours, or duties. This is not a professional company that respects professional child care workers.

Top Job Titles	Average Salary
Babysitter/nanny 80 salaries reported	$17.25 per hour
Tutor 2 salaries reported	$16.00 per hour
Pt 2 salaries reported	$19.50 per hour
School program staff 3 salaries reported	$19.67 per hour
House manager 1 salary reported	$19.00 per hour

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