cybersecurity analyst

network specialist

analyst

desktop support technician ii

systems administrator

Tyto Athene

Tyto Athene acquired our business unit from at&t in April 2021.  The acquisition was fairly smooth as they brought all transitioning people in at the same salary, seniority, PTO accrual rate etc.  Basically just our lanyard changed...initially.  The benefits may be competitive with other government contracting companies however I only have one to compare it to and they've missed the mark with the former company.  Corporate management seems to constantly be scurrying around to put out fires.  It's March 16 and the company has issued multiple W-2's and corrections and the final copies are still processing.  There have been hiccups with employee deductions for 401k where the company unexplainedly didn't take out the deductions and their solutions was to double-tap the next paycheck.  Local management/supervisors have no communication with their directs unless we pursue it and don't seem to care as long as the client isn't complaining.  My PM couldn't be more disinterested.  Salary is fair however there is no opportunity for advancement.  Coworkers are top shelf and good people who care deeply about their job and the mission of the customer.

What is the best part of working at the company?
I met some really good, talented and dedicated people.

What is the most stressful part about working at the company?
Lack of cohesive operating modes, lack of information, lack of caring about the quality of the work. People in charge of things that have no business in their position, just have been with the company for a long time.

What is the work environment and culture like at the company?
Stagnant. No drive for any real individual growth (that leads to company and client growth). They hire people with specialties and expertise, but do not listen to them. Just there to punch a clock and keep the status quo, without advancing as a company.

What is a typical day like for you at the company?
Too varied to say, b/c of the line of work.

This job is chaotic and poorly managed. Staffing is unreliable—many employees avoid work by queue hopping, sitting offline, or hiding in low-effort tasks while others handle nonstop calls. Training is minimal, leading to high turnover during onboarding. Metrics are unrealistic and penalize agents even when issues are out of their control. Despite overwhelming ticket volumes, management acts as if nothing is wrong. Hard-working employees burn out while disengaged ones advance. If you thrive in dysfunction, this may work for you. Otherwise, expect stress and burnout.

If you interview for this job make sure you ask lots of questions about the position you applied for, management knows little about this position, and Bering there a sub contractor for BEA, they  get squeezed to hire someone as fast as possible, so they will mis lead you in the interview because Tyto no nothing about this position to get you to sign on the dotted line. Once you get hired you receive little to know training at all and because of COVID-19 there are know BEA technician on site, so you have to self train your because Tyto management will not help you and BEA technicians set you up for failure on every aspect of most jobs you are giving from team meeting. Beware!

Tyto Athene is  a growing organization which values it's people. Being with the company since it was a part of Black Box, the change to Tyto Athene has opened up many doors for my career. We are able to create our own systems and best practices without the restrictions of a large corporation. We more significantly feel our successes, and even our failures, as a team which makes our work feel much closer to home. The people are perhaps the best reason to work at Tyto - everyone treats each other like extended family. There are many ways the company gives back to its employees and each other. Management looks to its employees to do what they do best - our jobs - and supports those who are going above and beyond.

What is the best part of working at the company?
Nothing. It was a failed attempt at resurrecting a spin-off of another company. All the executives were fired and everyone left as a result 

What is the most stressful part about working at the company?
No resources and everyone quitting 

What is the work environment and culture like at the company?
Work scared environment. You didn’t know if the company was going to fold from on minute to the next 

What is a typical day like for you at the company?
No leadership due to all the firings, layoffs and people quitting. They installed people who were long term employees as managers even though they had never managed before

Honestly this place has an amazing PTO policy for "panama shifts". Three days/four days on and three days/four days off that rotate. This equates to half the year off, not including PTO. 

The work could be better. 12 hours a day staring at a computer screen is enough to drive you crazy. But you have plenty of time to work on certs or school.

High turnover rate without much professional growth. 

High performers tasked with extra work, but that's pretty much everywhere you go.

What is the best part of working at the company?
Nothing. Just a bad company. They dont even understand what Pricers do. I do not recommend this company for anyone with experience. 

What is the most stressful part about working at the company?
Leadership and they think Power Point is a pricing tool. 

What is the work environment and culture like at the company?
Awful. No one is from there and the remote working is an issue. 

What is a typical day like for you at the company?
Not fun. No one has a personality.

If you want to work for a company that doesn’t require any brain power, this is the place to be! Not only do you get to sit at your desk for a full 8 hours doing absolutely nothing, but you can sit and play computer games, watch movies and play games on your phone, in addition to being supervised by an habitual liar. There is no room for advancement and a 5 yr old could do this “job” with their eyes closed. This is a “job” for a teenager, not an adult with mouths to feed and a home to sustain.

I am fortunate to work for a company that excels in providing an excellent work/life balance and a generous PTO policy. The support and respect from the business and leadership are remarkable, creating a nurturing work environment. The company values are deeply ingrained in its operations, fostering a positive and inspiring culture. Regular positive feedback and recognition are given, ensuring employees feel valued and appreciated.

Top Job Titles	Average Salary
Cybersecurity analyst 13 salaries reported	$95,577 per year
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Desktop support technician ii 19 salaries reported	$25.09 per hour
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