cashier

processor

laborer

retail customer service representative

automotive technician

U Pull and Pay

A typical day at work starts at 6am with a briefing for the day and who will be working in what areas for the day. You collect your paperwork and PPE to include hardhat, gloves specific for your area, and safety glasses. Also its good to invest in a good headlamp for your hardhat as in the morning it's still dark. You check the equipment at your station to ensure its safety and operation and report anything to your manager and they help get it fixed quickly. You take a break at 9am and then back at it until lunch. Its pretty much repetition but certain things can slow you down at times and I feel they don't take that into account, not using it as an excuse but that things aren't always easy and can take some time. You clean up and secure your workstation at the end of your shift 2:30pm and go home. Sometimes you can stay late and help with tasks around the warehouse or help with sales upfront. Sometimes if it gets backed up as well you can come in on one of your days off and get some more work done. As with everywhere covid 19 slowed this place down and reduced hours but they seem to have ramped back up nicely and have plenty of work to do. Sometimes you will be working by yourself and sometimes you get help, I hope they see that certain areas need this extra person and it lessens the stress and load on that person a lot. You get an hour lunch. The crewmembers they have are always eager to lend a hand in either helping you get something done and teach you something to help you along the way. The hardest part of the job would be the weather as it effects operations on a few sides in my opinion, I feel they could design and implement a few things to make certain positions a little more un effected by weather while others you just have to monitor yourself and stay hydrated. The most enjoyable part of the job is getting a discount from the company on parts and they have safety driven reward programs that can benefit you as well. Also the company will greatly invest in you if you decide to make a lengthy time of service there. 

Being a CSR is, okay, you get good training by the workers who are usually just there to do their job and go back home safely. Mandatory meetings each week even if you're off so not too great if you live far away to go in early for an hour and leave. Customers are extremely rude and irate often times and extremely sexist if you're a woman working here. Do not take this part lightly, the men can be terrible and triggering,  you will be called every name in the book. Starting pay is okay depending on experience. VERY physically demanding, if there is any type of "free time" you will be sent outside in extremely hot OR cold conditions to pick up trash! You will be sweating buckets or come back feeling absolutely numb from the cold. Not to mention all the danger you're putting yourself through, risking stepping on broken sharp items such as beer bottles thrown outside, used needles, heavy items like car parts just thrown, it's a lot. The work inside is not too bad but outside is extreme. You have to clean car batteries, yet another dangerous and physically demanding job. You have to clean their fuel tanks and surrounding area as well in cold or hot conditions. Benefits are good. Pay is good depending on experience. Stayed for the people because they go through the same trauma as you and you end up bonding. Management is good, one of the better ones I've worked with. It's not a ghetto job. It's ghetto people as customers. Try it out for awhile see if you can handle. 

I loved my work ,pay was good especially with o.t. poor management ,very immature environment it was like being in 5th grade teachers pet constant scrutiny management that doesnt care or have time for their "internal"issues they ask for time but nothing changes.I was warned by other employees but i just shrugged them off I mean who loves their job I was wrong they were right management follows through with very little you get thrown to the wolves and sink or swim which I really don't mind so much but...when you you have 5 people telling you five different task then 5 different ways to do these task and at last 5 people wanting to know why you did or didn't do something and there's always something you should have done different just poor management overall entitlement complex speaking to you as if you're less than human and to them you are. The  employee turnover rate is insane they make the job sound great and promising and it could be. I could go on but I hope you get the idea . Do your homework I wished I would have.

After working for U Pull & Pay and seeing how this location is managed, I don't understand how this place is able to keep its doors open or turn a profit...

The general manager is very passive aggressive towards anyone that is not a manager or a lead, especially when he is having a bad day.

The female managers and leads that work in retail complain non-stop about work and non-work related issues all day long.
Not to mention they make exceptions to the rules depending on the customer they are dealing with.

This location is NOT a healthy work environment for anyone!

No matter how many hours of overtime you put in, your hard work is seldom appreciated.

Become a managers buddy and you can be as lazy as you want no one cares.

When you work for U Pull and Pay consider your personal life over. They will work you until there is nothing left of you, nights weekends, holidays, etc. The general managers will keep changing the work schedules to benefit themselves and their personal schedules. When I started for them, they were in start up mode and the upper management was fair but after many upper management changes the work-life balance went out the door. Remember its all about how much revenue they make,  not about any employee unless you are part of the higher management group. Bottom line, I highly recommend that you consider looking elsewhere for a job.

The days off given in the first year are surprisingly high. In my first year I had 13 paid days off and they didn't ever give me any grief when I wanted to take them. They also give out free gas which is a perk that I have yet to find any place else. The customers can be rough, but for the most part they are easy to handle if you can give them the information they are looking for. You quickly learn who wants to chit chat about what they are working on and who wants to just get out there and work. 
The employees were super in my first few weeks as I asked a lot of questions not having much car knowledge before getting hired. 
Working in a car parts place was not something I ever saw myself doing, but I really do enjoy it. 

Good place to work if you’re racist. Watched them treat every single new person (of color) that started with me, and myself, poorly. the work you do isn’t appreciated. Dirty environment. Management is weird and treats new people like garbage. Expected to follow rules they didn’t follow themselves. High turn over. Management does essentially nothing while watching you do everything and still finding many things to complain about and asking you to do their chores as well as yours and personal favors. gossip. Hostile environment. Favoritsm. Lots of snitches. 

UPAP is a good place to work if you like cars.  Benefits are pretty good however the biggest downfall is how the place is ran. Biggest gripe of employees are the management staff cares very little and only care about $$$ so unhappy employees. If life gave you lemons and you can't make lemonade, work elsewhere. Benefits are a + but raises (if any) take forever to implement, there's a regular bus route that you can be thrown under but what job doesn't? If you like cars and hate weekends, then what else are you waiting for?

Hired a bunch of new people for the call center, then turned around and decided to outsource those jobs to to Manila after merging with U Pull & Pay.  Let the car buy representatives know they'd be let go a week before Thanksgiving.  Training was shoddy and slapdash from the word go, and you would be told off publicly for making a mistake on something you were never made aware of.  Training materials are constantly in flux and your inability to read minds and predict what will change is your fault.  The micromanaging was unbearable.  Definitely not a place you ever want to work.

A very fast paced job. Learned to manage and provide customer service to multiple customers at once, and learned about multiple parts on the vehicles. Management always made sure we were being treated right and fairly by the customers as well as each other. We always had to work together as a team especially when it came to difficult parts. The hardest part of the job is always keeping up with the ever changing parts, and helping customers that had absolutely no parts knowledge. I always enjoyed taking care of the customers and knowing that they were able to get the part or information that they needed.

Top Job Titles	Average Salary
Cashier 25 salaries reported	$17.47 per hour
Processor 22 salaries reported	$17.91 per hour
Laborer 27 salaries reported	$15.24 per hour
Retail customer service representative 25 salaries reported	$14.26 per hour
Automotive technician 4 salaries reported	$18.75 per hour

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