patient care technician

licensed practical nurse

ultrasonographer

transporter

social worker

UAB Medical West

The manager of clinical staff in my department was not a clinician. The only input he was receptive to came from a single senior individual, who was unwilling herself to consider input from others unless it supported her position, which the best I can tell, has not changed in 15 years. The senior therapist was generally unwilling to have educated discussions about current evidence-based practice, standardized tests, outcome measures, research articles, or ideas for improving delivery of care. While not all care delivered to our patients was poor, much of it was no more than "glorified body moving".  While most nursing departments had posters showing their goals for improved care, tracking measures, helpful information to educate the staff etc., the ONLY thing tracked consistently by the therapy department was productivity. Lastly, to add insult to injury, the only person to complete annual reviews for staff positions was this one single individual i.e. the senior therapist.  No staff was asked to comment on the performance of the senior therapist or department manager.  This is not the place you want to work if you are a progressive thinker and want an environment that challenges you to deliver excellent care.

I’ve currently work in the ICU at UAB MEDICAL WEST and it’s truly been one of the most rewarding experiences of my career. The work is definitely challenging, but the teamwork and support from coworkers make all the difference. Everyone — nurses, doctors, techs, and leadership — pulls together to give the best care possible for our patients.

The management team is approachable and genuinely cares about both patients and staff. They’re open to feedback and do a great job keeping communication transparent. There are also plenty of opportunities for learning and professional growth, which I really appreciate in such a high-acuity environment.

Even on tough days, the team has each other’s backs. The ICU can be stressful, but it’s also where you see the most meaningful moments in patient care. Knowing you’re part of a team that truly makes a difference keeps you motivated.

Pros:
	•	Amazing coworkers and teamwork
	•	Supportive leadership
	•	Great learning environment
	•	Strong focus on patient safety and compassion

Cons:
	•	Emotionally demanding at times (which comes with ICU work)

Overall:
If you’re passionate about critical care and want to work with a team that feels like family, the ICU at [Hospital Name] is a great place to be.


Pulled primary and secondary claims to my que.  Then I would go thru each bill preparing them for billing.  I would have claims to kick out and I would follow up with the right person to clean it up.  Prepared claims for appeal that wouldn't pay, pull notes, records and whatever was need to be filed with claim.  Followed on bad debt claimss before they would be sent off to collections.  My boss was terrific, she was always very helpful when need.  If I wanted to work more hours she would put me on a special project that needed to worked probably by her.  But was happy to do it.  The hardest part was propably working with all the supervisors in the department.  They never wanted me bother their people to get my job done.  Most enjoyable was when they would do cookouts and parties for the whole staff at UAB to celebrate their staff and would recognize any outstanding thing our staff had done.  Loved working for UAB.  They would also give us tickets for baseball games or football games,  they help parents with their child college fund.

What is the best part of working at the company?
It is a job! They are always short handed. You don’t get paid what you deserve. A new graduate will come in making as much money as someone who has been there for years and years. Administration is never behind you. They alway side with the directors 

What is the most stressful part about working at the company?
Always understaffed and they always have “travelers” who don’t get up to help and make more $$ than you do and you do your work and theirs

What is the work environment and culture like at the company?
Everyone is always angry. It seems no one is happy to be there. I don’t know about administrators but the RN’s, Lab Techs, X-ray and pharmacy are over worked and underplayed. 

What is a typical day like for you at the company?
Busy!!!!  So short staffed you never get to sit down to do your charting or paperwork.

NO BONUSES. Overworked and underpaid.
EVERY GIFT YOU GET IS A 'MARKETING' GIFT WITH "MEDICAL WEST" WRITTEN ON IT. No ham, no turkey or gift card given for employees at holidays. T-shirts use to be given with "Medical West" written on it now they are offered for employees to purchase. Are they making a profit???

Earn PTO but never enough float staff to allow you to take PTO regularly. So it is difficult to make doctor appts or leave during day for occasional trips to bank or emergencies.
NO PAID HOLIDAYS. You have to use your "EARNED" PTO for holidays or days off when clinics are closed. So first few yrs it is difficult to take vacation because you have to use PTO for holiday pay or take it with no pay. Low percent raises, no incentive raises just across the board raises and some years with no raises at all.

The entire team in the department should consider a complete renovation and reassess who is passionate enough to give the care needed locally for those patients and how the management is conducted including resolving any negative actions or choices taken by teammates from own personal coworker issues. Patient care is not how it should be at any acceptable standard if you realistically knew how the er staff works as a team, treats others and patients and manages day to day operations that were never taught acceptable or ethical

I had the wonderful pleasure of working for this company and then realized it was the wrong decision.  They used to have a 7 minute clock in policy... you can only clock in 7 minutes before shift started and no sooner or get written up. There were days when I could be available to work earlier because patients were fasting and needed blood work drawn. I got written up for clocking in too early to help my lab partner with patients. There were days when I would just sit in the parking lot and contemplate whether I should go in or quit. Needless to say, I no longer work there and I have noticed that there have been continuous staff changes. This is a place that I would not recommend working.

I am an salaried employee in the IT department at Medical West. My normal work day is somewhere between 8-10 hours per day depending on what projects or issued need addressing.  Normally I take call for the department for 7 days every 6 weeks.

I have 35 years of IT healthcare experience and at Medical West I continued to fine tune my skills and learn new applications.

Management is very laid back in my department with the philosophy of "do as you please as long as you get your work done effectively an in a timely manner"

The hardest thing about this job is not being able to work  remotely. 

I very much enjoy, report writing and interacting with other departments on special projects.

Compensation not enough to live on.  Benefits are with horrible Ins. Companies that limited you to use their Doctors only.  Enjoyed my job and my co-workers throughout the hospital.  Must be careful of certain employees tending to others private so called secured info in order to find out what other employees are earning.  Lots of employees like to stay on their phones most of their shift instead of doing their jobs.  This makes it harder on those who try so hard to stay on top and ahead of their jobs.  Enjoyed it but quickly realized that there was no room for learning, promotion or better income and insurance.

I am a staff nurse on a medical surgical unit. I am responsible and accountable for all elements of the nursing process when providing and/or supervising direct patient care. I assess, plan, implement and evaluate care based on age-specific components. I assume responsibility for the coordination of care focused on patient transition through the continuum of patient care, patient and family education, patient self-management after discharge, and supporting factors that impact customer satisfaction. . I practice as a unit clerk, wound care nurse, draw labs, and administer medications and treatment procedures per established policies and guidelines.

Top Job Titles	Average Salary
Patient care technician 1 salary reported	$30.00 per hour
Licensed practical nurse 2 salaries reported	$19.77 per hour
Ultrasonographer 1 salary reported	$28.79 per hour
Transporter 1 salary reported	$15.00 per hour
Social worker 1 salary reported	$26.00 per hour

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