UBS Arena

There is no order or organization in this arena and you are micromanaged like crazy.

Security doesn’t do their job at all and the Guest Experience Team has supervisors who have no idea what they are doing. Management of the Arena is rude, pushy, disorganized, and very power hungry.

The Arena pay is low for a low hour working job that is highly stressful. This arena even has the habit to get rid of shifts or never properly schedule. They even improperly gave uniforms to other people that either don't fit.

The Shuttles are a joke and the people driving them are very rude. Heck even at times forced people to walk during rainstorms and the employee lot is far away and poorly managed/maintained.

The breaks are ridiculous, with mainly 15-minute ones, and you have to immediately go straight to the break room and back. Sometimes, it takes 15 minutes just to get there. You can't even use your phone at all on the job (Which is understandable) and even when your on break. ON BREAK, which is absolutes ridiculous when other employees including the manager/supervisors do.

Do me a favor, Stay away from this
Role. It is not worth it and it will make you hate UBS Arena as a whole. They should be ashamed of themselves with how poorly employees are treated and hopefully the main people up top that run the building wake up and fix there poor reputation.
 

First thing FIRST! U can’t watch any games or shows WHILE working. It’s against the rules and you can get fired, everyone has to pull their own weight or you’re literally deadweight there’s no other companies that are porters and gonna clean up the place you have to do it yourself or help someone, also the employee meals suck sometimes they didn’t even give anything other than chicken tenders and fries or pizza . PLUS u have to pay for meals when you wanna eat something other than the free meals . ALOT of drama and again anyone just get hired no actually place of professionalism. 

Been with UBS Arena as an Event Security Officer since March 2023. Everyone is friendly & the guests are fun. Just be on-time & do your job as directed by supervision & it's smooth sailing. Feels like it's seasonal since there isn't much over the summer. Hockey season is from October thru mid-April unless the Islanders make the playoffs. The arena does host entertainment shows & music concerts. It's under 2 years old so, there's potential for more events the more popular the arena becomes. 

What is the best part of working at the company?
The teamwork and dedication to one another.  

What is the most stressful part about working at the company?
The elements and weather conditions constantly change.  

What is the work environment and culture like at the company?
Cooperation and communication is a key element 

What is a typical day like for you at the company?
Making sure all guests are safely arriving to their destination and safely leaving to their respective destinations.

What is the best part of working at the company?
The manager clocks his favorite people in and out.while they're not at work.

What is the most stressful part about working at the company?
Supervisor and manager has favoritism 

What is the work environment and culture like at the company?
Not a good environment of supervisors and management 

What is a typical day like for you at the company?
Its like a unpleasant environment working with supervisor and the management.

What is the best part of working at the company?
close to home . great co-workers.  cool supervisors . good stuff

What is the most stressful part about working at the company?
when the event is over , guests don't want to leave 

What is the work environment and culture like at the company?
constant moving . even when standing still

What is a typical day like for you at the company?
you get your assignment place  for the event . you coordinate with you coworkers  . move on

Worked long hours (anywhere from 8-15 depending on the event).  And was micromanaged like crazy.  There was no backup for supervisors on the floor what so ever.  There were several instances where I was cursed out by management of G.E.  Stay away from this
Role.  You are underpaid and not appreciated.  Nepotism occurred with this role too.  Cut half my shifts without giving me a reason, as well as questioned every decision I made on the floor. 

Well the UBS arena is a nice place to work at i clock in with my id or my social security then they tell me where the meeting is I get there we have a briefing and know what’s going to  happens for the event that day and the manager locates us we stay in our post and try our best to do a good job 

The turn over rate is high as most sporting venues. HR is a joke. Being there since the inaugural season I haven't seen much in house growth they rather bring outside candidates to find roles. Local 100 is the union there good luck getting them on the phone. Supervisors and Leads have no benefits or perks.

What is the best part of working at the company?
Going home

Supervisors are terrible
Many hires sub par

What is the most stressful part about working at the company?
Happen to deal with all of 
the politics

What is the work environment and culture like at the company?
Unappreciated 
Very much

Don't appreciate their Best
Workers
All about budget/money

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