quality improvement specialist

system engineer

network engineer

network administrator

UCAN Chicago

One of the things that I like about my job and helping families spending time with my clients. I love connecting people to resources in their community to assist with helping them make better decision for themselves and for the family.
Management has been supportive and trust my judgement and allow me to work independently according to policy. I am allowed to control my schedule to get my work done. So there are times when "time" is out of your control and you put in 10 to 12 hours days, but because of comp-time, you get your hours back. 
The struggle about this job is that many think they are your boss, court personnel, CASA and sometimes the parents you serve or the children on your case load. Finding a balance is important. Setting boundaries and keeping those boundaries are important. This job is rewarding, but the pay will never, ever ever meet the millions of tasks you are asked to complete and this type of job is never done. You can be caught up one minute and deep under the next day. Doing good for others does make a difference because one day, years later an old client that now grown with children of their own will tell you how important your were to them and want to thank you. That's when you know... and smile.

Ucan is an amazing organization to work for. I had the best supervisor who was compassionate, understanding and skilled in the child-welfare field. It has a great work-life balance and it feels like you are a part of a family. The work is meaningful, but working with youth in care can be hard based on the trauma they experienced. Burnout and compassion fatigue are common. The paperwork can be overwhelming, but the team and supervisor are very supportive. Workplace culture is very relaxed and the dress code is relaxed as well. It's a great place to get your start in child-welfare services. 

What is the best part of working at the company?
I'm proud of working for the communities, to improve life.

What is the most stressful part about working at the company?
Trying to figure out how to make improvements amongst the programs.

What is the work environment and culture like at the company?
Very relaxed and welcoming. My coworkers are so helpful.

What is a typical day like for you at the company?
I come in start working on my deadline. I listen to my music with my headphones. I may attend meetings on some days. I  mostly, work by myself on pulling reports, not stressful at all.

typically the position as safety patrol worker is stressful due to being exposed to the public.  Working outside in all weather and having contact with the office. The manager does not work the post with you only the supervisor and the rest of teammates for that location. The culture there is all team members work together in all aspects of each location and responsibilities. The hardest part of the job is communication with the public and the most enjoyable part of the job is communicating with the children as they come to school everyday.

A typical day a work was fighting Chicago traffic to meet at the location of the program. This particular program was just getting off the ground. It was a group of ten of us two of which were the supervisors of us all. We brainstormed each day trying to figure out ways to get more kids enrolled into this program. My co-workers were wonderful we did a lot for those kids in the amount of time we had and it turned out pretty nice.

I was working for UCP Seguin at the time. I was feeling over worked and under appreciated. I had just moved and struggled paying my bills. I was unhappy with my life but I was a good worker and I didn’t let my personal feelings affect my work. A coworker put in a good word for me at UCAN and I received a call back as well as an interview. I got the job and I felt refreshed. I was making more money and my personal life started to flourish. Years has passed and I’ve. Even

Enjoyed working here for my short duration.  Heavy workload but not too overwhelming.  Very diverse and inclusive. Great coworkers. Fun company and community events. Lots of humanitarian volunteer opportunities.  The management really seems to care about the agency and really work hard. 

I’ve worked at UCAN a long time.  The staff do their best.  Supervision needs improvement to enable growth in employees.  New leadership is NOT transparent, and too focused on self promotion.  Office is chaotic making it impossible to focus on anything complex.  Change in mission without feedback from employees.  CEO makes unilateral decisions that have led to poor morale  and massive turnover in employees….

Busy but not overwhelmed,I learned a lot which i enjoyed; management was cool,my co workers were great, the hardest part was toward the end of each month when all data had to be logged in,dated and sorted by caseworkers from all CHA & Family Works, but it was completed!the most enjoyable part was meeting dead lines and my e-mails saying Thanks and great job..at the end of the day all work was done!

Nice place to start and gain experience. Good quality child welfare agency in the city. Used to be a great central location when it was on the north side. Runs like a business in the sense that they give workers the resources they need to complete their jobs. Pay wasn’t great but it is a non for profit organization. 

Top Job Titles	Average Salary
Quality improvement specialist 2 salaries reported	$61,500 per year
System engineer 1 salary reported	$75,000 per year
Network engineer 1 salary reported	$75,000 per year
Network administrator 1 salary reported	$62,500 per year

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