engineer

gis manager

expeditor

UGI Utilities Inc.

This place is a financial mess, brought about by several years of mismanagement and shady rate cases.  They have been throwing money at the sinking AmeriGas division, and taking on lots of debt at excessively high interest rates.  They also halted raises. Management is absolutely terrible.  This is a company loaded with mediocrity at all levels.  Managers take care of themselves, as they manage in fear of losing their jobs. The engineers are pathetic at their jobs.  The good ones leave. The President is condescending and sarcastic to employees.  Everyone I still know working there is trying to get out.  Absolutely no career advancement. Sad to see what these inept, selfish people did to a utility, that should never be in bad financial condition, since it's basically a monopoly.  As an employee, you are definitely not appreciated here, at all, and they actually pride themselves in that neglect of employee satisfaction. DEI is a problem here, hence the poor financial condition and miserable culture. Stay away!  Don't apply!  Don't think this is just one person's opinion. 

What is the best part of working at the company?
The executive leadership genuinely cares about their employees.  Everyone's ideas and thoughts matter!

What is the most stressful part about working at the company?
Dealing with corporate leader that do not understand the utility business.

What is the work environment and culture like at the company?
It's a positive culture that values family and a work/life balance.  Conflicts are handled in a mature manner without someone trying to display a show of dominance.  Yelling, screaming, demanding, etc. is not tolerated at the highest levels of the company. 

What is a typical day like for you at the company?
I managed a staff of more than 35 people that held positions at various levels across the company.  Most wanted to learn more about their jobs and how they could work more efficiently.  Many took pride in their work and worked independently.  I interacted with members of may staff every day and whether a management, union, or hourly employee, the interactions were fair and positive.

Work-life balance
Company will not hire enough employees. Employees are told family life comes second. Overall toxic working environment. Company pushes more and more weeks of "on call" on employees. To the point employees are begging for help due to being burnt out and stressed. Very unhealthy. Told by management they need to suck it up.

Pay & benefits
Pay at a gas utility company is low considering the amount of risk of injury or death you are expected to put yourself in daily

Job security and advancement
Training is almost non existent. Employees cannot advance because the company can't afford to lose any field employees

Management
Upper management makes your working environment toxic

Culture
Company preaches a safety culture but continually goes against this idea

Overall
If you decide to work here use it as a resume builder to find another better paying more family orientened place to work. This could be a great place to work but the company continually makes it a more toxic work environment

My duties at UGI changed everyday. I was only hired as a college summer employee. I sometimes would do administrative work, collect coal samples, help weigh and document truck deliveries to running errands such as getting lunches or taking coal samples to a nearby lab. 

During my employment at UGI, I learned how the coal was used to generate energy for a large part of the area.

I didn't really have much of a manager at UGI, it pretty much was whatever anyone wanted or needed it done, we did it. My fellow co-workers were also other college students just looking for a way to make extra money during the summer break. 

The hardest part of the job was getting dirty. I am very much a girl and did not like all the dust from the coal I used to track in my car and bring home. The most enjoyable part of my position at UGI was doing something different everyday.

What is the best part of working at the company?
The people you work with a generally very good to work with.

What is the most stressful part about working at the company?
Constant cost control.  Three years in a row of layoffs and not being able to fill needed positions.

What is the work environment and culture like at the company?
Not good.   Constant backstabbing and micromanagement.    Very poor environment.

What is a typical day like for you at the company?
Meeting after meeting after meeting.  Work keeps being dumped on the remaining staff.  It is an impossible work load.    Stress is a mild description of the day to day work environment.

Tenure is the big winner here. 

Advancement is slow (if at all) and you'll likely have to be someone's favorite to grow here.  Talent, education, etc are constantly overlooked.  And if you think you'll "just get in and then move out of the department," guess again! Unlike other companies that allow you to move internally after three or six months, you'll be old and gray before your next transfer. (That's how they keep people in the call center. You can't promote.)

It's time to reevaluate leadership and you hope this would be a wake up call... UGI could be a great place to work for. But first they need to listen to the people in the trenches and support growth for ALL employees! Talent is right under your nose. Time to take it to the next level!

You are expected to do the work of multiple people- especially as a manager. Complete lack of pay equity for roles/ workload/ experience. 
As of appx 2022/2023, focus shifted from genuinely caring for employees to putting shareholder profits and exec pay above other hard workers.  Top heavy at the corp level with not enough workers to achieve the unreasonable expectations of the BOd and sr execs. 

What is the best part of working at the company?
The salary was not bad once you get past all the political nonsense

What is the most stressful part about working at the company?
Lack of proper training!! Company was totally unprepared for new system they installed SAP and no one knew what the other was doing!!

What is the work environment and culture like at the company?
For the most part environment was tolerable. But too many Chiefs and not enough people with proper work ethics!

What is a typical day like for you at the company?
Stressful due to lack of proper training and availability of supervisors and or managers

Ugi supervisors play favorites to some employees and the rest are just pushed to the side and basically ignored. Their seniority system is awful! I was skipped over several times for people that weren’t employed there as long as me. It was disgusting. After so many times I literally did not like being there and focused on finding another job so I could get out ASAP. Terrible company with the worst medical benefits I’ve ever had. I’ll never go back. Old equipment and old facility that was falling apart piece by piece.

I worked as an IT employee for nearly 18 years, and the company culture—both overall and within the IT organization—was exceptional.  They truly embraced continuous learning, offering robust training programs on emerging technologies.   Leadership stood out as another strength, particularly in adopting the ITIL framework to effectively manage IT operations.

The benefits were outstanding, especially the generous PTO and separate paid sick time—something few companies offer.

Overall, UGI Utilities was a fantastic place to work. If the right opportunity arose, I would gladly consider returning.

Top Job Titles	Average Salary
Engineer 6 salaries reported	$68,621 per year
Gis manager 1 salary reported	$65,360 per year
Expeditor 1 salary reported	$41,113 per year

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