registered nurse

registered nurse ii

nursing assistant

order picker

registered nurse - emergency room

UNC Health

As a recently separated employee, I feel somewhat compelled to provide a very honest and open review of UNC Health Care, as it relates to job functions in the area of administrative level support.  I was with the organization for close to seven years, working in various roles in patient accounts, financial counseling, case management, etc.  As far as my perspective goes, if you are in a situation where needing a job is an absolute VITAL to your circumstance, UNC Health Care will provide you with that level of stability.  A pay check every two weeks is a great incentive for most, but for the truly ambitious, hardworking, and common sense having individual, you will learn quickly that the culture the health care system promotes is toxic, amoral, disorganized, and if you do not align yourself with the backhanded tactics management puts fourth, you will spend a great deal of your time regretting the decision to work for the organization.  

Luckily, there are many within UNC Health Care that are able to recognize the challenges of inept and incompetent managers who are the true definition of Yes-Men/Women.  Micromanagement sadly is the only style of management the organization can employ, not because its the natural style many supervisors have, but the size of the organization has grown to the point where literally everything you do has to be triple checked and accounted for by four or five different people.  Again, If you find yourself in a position of absolutely NEEDING a job, then by all means take it, but I would strongly encourage anyone considering a career with this organization to think twice.  You will be required to meet with your supervisor once a month which is referred as One-On-Ones that in theory are supposed to be opportunities for you and your boss to speak on things you're doing, how work is going, and any questions you have, but in reality, they are usually times where your boss piles on more work for you to do, without really truly gauging your workload or to consider any other barriers you are encountering in your daily task. 

As far as job growth, potential to advance, those opportunities exits, but I strongly encourage you to find if at all possible a good mentor who genuinely is in invested in your success.  Not doing so, I can promise you, your supervisor will come across initially that they are in the business of seeing you grow, but the reality of it is, they are in it for themselves, so I caution you on this aspect, be as cunning and flexible as possible as it relates to developing your skills, and abilities, because again, they wont put you in the position to advance unless they themselves deem it necessary.

When it comes to overall employee satisfaction, this is a very strange and skewed view.  Each year the employees take a survey on satisfaction which asks questions that are crafted very carefully to not really put much emphasis on how a person actually feels about their job, their co-workers, their bosses, and the overall health care system over all. The reality of it is, many employees on the support level staff are unsatisfied for a large number of reasons, but again, the company this survey was outsourced too has collaborated with leadership on how to skew the numbers in certain areas where negative responses don't necessarily make a department look bad.  For those supervisors, managers, and directors who consistently see their numbers rank among the lowest, they have figured out ways to either shift staff around to where they are no longer directly managed by those with low scores, or some departments will do a mass hiring of new employees a month or two prior to the survey, present themselves, the department in the best of lights so that the new hires will place favorable responses to boost the overall score of the department.  I kid you not.  This alone speaks to the overall culture this organization has.  

The work-life balance is another one of those things you have to take with a grain of salt.  If you are employed by UNC Health Care you potentially can be listed as a critical staff member, meaning no matter what, you will be required to report to work.  Keep this in mind when the winter months arrive and you live a county or two away from the hospital and you're kid's school has shut down for the day or the week.  They operate on PTO and some departments have a really strange way to request time off by utilizing an outlook calendar that offers no real privacy to you taking days off.  Again, this is on a department by department basis, but for the most part, generally the majority of them do.  Oh, there is also the parking situation.  You will have to pay to park and ride a bus to your job depending on if you have to work down at the hospital.

If you are a new medical assistant you will definitely use all your skills but for seasoned medical assistants it is a lot of work for mediocre pay. I so miss the days of a family medicine practice where patients were given appointments for 15, 30, 45, and 60 minute slots. All patients in these multi provider practices are given 15 minute appointments...regardless of visit type and or patient’s ongoing health history. It is a non stop move, move, and move from opening to closing of these practices. As a medical assistant you are to room patients, vitals,review Medications, chief complaint, and make sure HEALTH Maintenance is within range and or up to date (i.e. immunizations, eye exams, mammograms, and HbgA1c) all within a 5-7 minute range so provider can see for a minimum of 10 minutes. Anyone who is experienced knows that it can take a sick patient and or a patient with disability/ handicapped at least  3 -5 minutes to just get into a room. Put on your running shoes because you will be doing a lot of walking fast and just on the move. Of course, timing is crucial and if you have a very needy provider you will be pulled into all directions while trying to maintain flow of patients and assisting providers. The primary care offices do have a lot of lunch ( at least once weekly) meetings that are mandatory ( they will not provide lunch but you stay on clock). In other words... you clock in and you are basically on the move constantly from that moment till you clock out at quitting time. There were many days within my year and 2 months of employment that I didn’t even have the time to drink any water... literally cotton mouth. The other medical assistants are just as busy so if you need help etc it is very hard to get. During my stay I was at 2 different UNCPN locations and both were the exact same. For brand newbies it’s a learning experience but you will definitely be tired after a very busy day. 

Rex is one stressful place to work. Management is the culprit. Most managers are transparent and lie to the employees. If you corner them you are black balled and labeled as the problem. Quickly call a meeting if their ratings wan, want you to help them bring unit scores up to par. Administrative employees have no advancement opportunities. If you have excellent skills they try to use you and it to their advantage. If I'm that good let it be reflected in the yearly eval and my pay! Important matters are passed to a covering manager. They feel employees out early to see who will be a snitch for unit managers. Very deceitful, but will beat the employee to HR when they know you are going. Team leaders are no better because they are trained under such. There are truly some good people that work at Rex. They provide excellent patient care to the best of their ability under the situations they face daily. Nurse/patient ratios are unreasonably out of synch. The employee turnover is extremely high. Employee, family, life balance is not properly aligned. There is no advocate for staff.  I would never return or recommend Rex to anyone looking for a job. Thank my God I made it out with only elevated blood pressures from work stressors on a FMLA. Rex hire some decent people to manage the great employees who will give their best patient care! Manager was always in a meeting (off site ?), on vacation, or in HR defaming a staff member. Managers can call out for personal/family, but employees are quickly reprimanded. Venting the truth from administrative perspective that so many are afraid to for fear of retaliation.

Salary and Benefits: The compensation package was average, but not particularly outstanding. It met industry standards, but there was no exceptional incentive to stay solely for the financial aspect.

Management Communication: Communication from upper management was generally adequate, though at times, it could have been more transparent. Some decisions and changes seemed to be made without full staff input or explanation.

Workload: The workload was manageable but could be demanding at times. It required effective time management and prioritization of tasks.

Challenges:

Career Advancement: The company's path for career advancement was not always clear. While they did offer opportunities for professional development, there seemed to be limited upward mobility within the organization.

Employee Turnover: There was a noticeable turnover of employees during my time at the company. It may be indicative of underlying issues with retention or job satisfaction.

Facility and Equipment: The office facilities and equipment were functional, but there was room for improvement. Some areas, such as office space and technology, could benefit from upgrades.

In summary, my experience at this job had its share of positive aspects, neutral points, and challenges. It provided a friendly work environment, encouraged work-life balance, and supported professional development. However, there were areas where the company could make improvements, such as in terms of career advancement opportunities and communication. This review is intended to provide a balanced perspective, and it's important to remember that individual experiences can vary widely within the same organization.
yes and good

I've worked in a department in support services for many years and not only is the management, up to including executives, completely out of touch with what their employee's jobs consist of but also what their own department policies are. The management was never from the ground up, it was always someone appointed from the outside.  The management for some of the departments was also out sourced to a company called "Sodexo" that has a notorious reputation for treating workers unfairly, cutting corners, showing favoritism and racial discrimination(google "Sodexo racial discrimination class action lawsuit").  

Their was also a huge pay disparity among departments that was very unfair.  Cashiers were paid two dollars more starting out than nursing assistants.  NA's actually have to go to college for their career!  And Starbucks baristas started out two dollars and fifty cents more than house keepers, transporters, NA's, etc. despite the fact that most baristas start out less than $9.00 an hour!  How is that fair?  Until last year UNC Healthcare didn't even pay their support service employees weekend differential as opposed to every other department in the hospital.  God knows what else their being screwed over on.     

I recommend not working at UNC hospital unless you enjoy being stressed out, depressed, miserable and dread waking up every mourning.  Or living below the poverty line if you work in support services.

UNC Healthcare is a state funded organization made up of UNC: Medical Center, Hospitals, and Medical School based in Chapel Hill, and I work for UNC Rex in Raleigh.  UNC Healthcare in Chapel Hill are both having financial issues that make it so that it would be better to go to a financially independent facility if you are going to work in the medical field.  Last public accounting had UNC Healthcare headquarters at roughly 750 million USD in debt to the state while UNC Healthcare in Raleigh is planning to take on 20% of that over the next five years while continuing to build at the same time.  Right now it is high risk to work for UNC Rex because HR is redefining Full Time Equivalents, and also according to reports provided by upper leadership they will likely be cutting available hours for managers to use as part of a cost cutting measure.  I am risking my hours and possibly job almost everyday as part of their cost cutting and other financial measures.  One of the hardest parts of my job is making sure that there is a sustainable enough quantity of work especially with a revolving door of departures and hires.  The hard thing if you are looking for work and don't already work in UNC's Raleigh/Rex facility then you aren't going to be high on the checklist of potential hires regardless right now.  Workplace culture at UNC Healthcare varies widely in regards to: nationality,race, and religion but the big push from an entire leadership department is "inclusion." So if your religious beliefs don't coincide with that don't come here.

I am currently working in Smithfied on the med surg floor, the nurses and the managers treat the CNA's with no respect they have no team work and only the CNA is held accountable for any mistake made on that floor. The patient to CNA ratio is well over what it should be for patient safety and you get over worked and under paid for what you are asked to do in a 12hr day. If you are not liked by the management you will be written u for whatever reason they see fit and will not even give you reasons why. They have favorites and if you are not in the "click" you pretty much get what ever assignment they want to give you and you will be floated all over the hospital while nobody else has too. Certain employees have to work weekends while others don't . It is a very poor ran place and i feel bad for new nurses and cna's that work there they will run you in the ground and basically management will tell you in your face that what you feel is good enough truly isn't good enough for them no matter how hard you work. And there is nobody to even talk to in upper management about anything going on because all of them are friends and they all stick together so you have no where as an employee to turn to other then leaving the hospital. Since i have been here the turn over rate is ridiculous and they have a hard time keeping staff due to being over worked and never appreciated.

A typical day would include managing and arranging all discharges for medical and surgical patients on a given hospital service. The job also included being a team leader, arranging care conferences and other meetings for patients and their families on my services.
I learned how to establish helping relationships with patients and their family members, and how to facilitate meetings with other hospital staff to provide the best possible care for my patients. 
My management experiences included handling all facets of planning and implementing  discharges from the hospital for my patients, and being sure that all necessary disciplines were providing the best and complete care for each patient. 
I maintained a friendly, but professional relationship with all hospital staff, including cooperation with my social work peers, who also covered my job for me when I was absent.
The hardest part of the job was completing all necessary discharges on a given busy day, often after normal work hours. 
The most enjoyable part of the job was establishing brief intervention and relationships with patients and families who were open to my contact and needed my services.

If your looking for a steady paycheck, well this is the place for you. All the overtime you can work, because the lab is so understaffed. Co-workers are great, but shift management has a lot to learn when it comes to treating their workers with respect. The equipment in this lab is old and wore out, old, and needs to be fixed daily, which makes your job so much harder since this is a high demand lab with a large number of specimens being process daily. Your work load is revised daily and usually involves more work for you to complete in the same amount of time.  

Parking is a nightmare, you have to park off campus at a park and ride, which costs as much as ten dollars a week. Take a bus ride that cam last as long as forty minutes. At the end of your work day, you can wait as long as thirty minutes to an hour for a ride back to your car. You can live five minutes from the hospital and it takes an hour to get home. Not good.

As far as benefits, well the insurance is great one of the few pros I can think of. But as far as the 300 mto hours you are told by HR you get per year. Well, don't count on ever seeing much time off. In a eight month period, I got three days off. Not even close to what was offered to me upon my employment. If you are looking for a well and balanced personal and work life, this is not the job for you.

Floating through all units of Neurosciences taking care of patients. I learned survival skills and dealing with those employees who themselves seemed to have behavioral issues adversely directed to other nurses including but not limited to reverse discrimination which appeared to be tolerated as a result of those employees still work there. 
Management in this department tends to lack, often times, both the educational requirements for the positions they hold and sometimes the experience too. Employment seemed to consist of who knew who and who was favored for certain positions. 
Most of my coworkers were wonderful people, and the few that weren't often exhibited malicious behaviors towards others as evidenced by write ups and physical observations. 
The hardest part of my job was trying to stand up for myself and protect myself from those employees with adverse issues, laziness, and malice towards others. 
The most enjoyable part of my job, making a difference in my patient's lives, and working with those wonderful nurses that didn't seem to have issues that they brought to work, were caring, loving, fun, professional, educated, hard working, and team players.

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Registered nurse - emergency room 39 salaries reported	$39.96 per hour

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