human resources assistant

pharmacy technician

UNIFIED HEALTH

What is the best part of working at the company?
Unified Health cares about its employees as people and not just as numbers crucial to more numbers (also known as money). Unified Health gives its employees flexibility to set their own schedules and rewards more sales with higher commissions. Unified Health also allows for agents to receive renewal income from members retained for a specified length of time. This company is inclusive and promotes diversity and a personable and relationship oriented sales methodology rather than a transactional one.

What is the most stressful part about working at the company?
When sales are based on outbound dials, sometimes people dont answer.

What is the work environment and culture like at the company?
Family oriented and ethical with continuously expanding contracted insurance companies including big names such as United Healthcare Wellcare Aetna and Anthem

What is a typical day like for you at the company?
checking in with newly enrolled members to ensure they received welcome packets and are acclimating to new plan; returning voicemails from prospective members who have called back in response to my calls; dialing outbound to eight- ten states on average a little less than an hour per state and enrolling within compliance standards of Centers for Medicare and medicaid services

My day was spent making outbound calls to leads that never answer because they are being called by 2 or more agents a day. If they do answer they hang up as soon as you introduce yourself and most days leads were exhausted by about 2 pm.
Handbook states that no management may enter an employees time all the time yet I never clocked in or out and that because my time was kept by the dialer and that time was entered for me as my worked time but that was definitely not the only time I was working. So if I was not logged in making calls and was perhaps doing another task for the company I wasn't paid for it.

Their hourly is also lower than most the other companies so it's a one two punch.  They let you pick your own hours between 8am to 8pm as long as you work at least 30 hours but no more than 40 which is great. However I would advise going in early because if you're not a top agent you'll be asked to log off by 6pm. Also, the fact you're losing hours makes it challenging to want to go.

Two big pluses to this job though are the benefits package and that they  don't micromanage you or make you read from a script. This job would have been great if they just paid properly and I'm not even sure they can do that anymore. 

What is the best part of working at the company?
I enjoy the flexibility the company provides. I am allowed to make my own schedule. The leads that are provided are successfully closed. I have direct support from both the team and my supervisor. 

What is the most stressful part about working at the company?
Keeping up with my book of sales. Also the most stressful part is dealing with irate customers that I have to handle with care.

What is the work environment and culture like at the company?
I love the fact that I  get to work from home. It's 100 percent work from home.

What is a typical day like for you at the company?
I work from 5 to 8hours depending on how many sales I've closed, which is usually 3-5 sales.


In a very short 2 day training period. Questions go unanswered. You are told to ask the Supervisor. Who never answers any questions after your 1 st week. They feed you inbound calls to get a couple sales. Then after that it's all outbound. If you complain oce you are put on the outbound calls only. This was also made clear to everyone in team chats that the Supervisors control the calls. One of which is very rude and never gives you help. Also does not allow you to chat to others in the team chat. The hardest part of the job is to sit and call out 200 times a day to leads that are over 1 to 2 years old. They leave you alone until you dont meet the click . 

What is the best part of working at the company?
Some flexibility in daily schedule

What is the most stressful part about working at the company?
Lack of quality leads - the leads are old and recycled.

What is the work environment and culture like at the company?
Everything is remote and supervisor is rarely on "chat" to assist.

What is a typical day like for you at the company?
Constant outbound calls, leaving messages for people, zero company support and you only get paid for the actual seconds on the phone.

Nice that you get to set your own schedule. But if you decide to leave and ask for a release, they only offer Reciprocal Release Agreement...which very few FMO or uplines will accept and sign. You can "self-release" thru the insurance carriers. With the exception of Wellcare. Wellcare has no "self-release " process. So you must think long and hard about contracting thru Unified Health in order to sell Wellcare Medicare plans. Because very few uplines will sign Reciprocal Release Agreement, you may find yourself unable to sell Wellcare Medicare plans with a new FMO or upline.

What is the best part of working at the company?
Working Remote from home is nice.

What is the most stressful part about working at the company?
Supervisors and Management are very impersonal and show political bias.

What is the work environment and culture like at the company?
Very impersonal and you can go a while without communication from Supervisors.

What is a typical day like for you at the company?
Old leads are mainly used unless you are favored to get less abused leads.

What is the best part of working at the company?
The incredible mgnt and the flexibility to hours if I have a doctor appointment I work around it and I don’t have someone getting mad..

What is the most stressful part about working at the company?
When call volume is low getting sales can get harder

What is the work environment and culture like at the company?
Remote.   We keep in touch through chat.   Work as a team 

What is a typical day like for you at the company?
9-4 or 5 ….  Mostly out bound calls.

The training was extremely rushed and a complete joke, management is extremely hard to get in touch with, nobody will help you with anything, they only pay you for time spent on a call everything else is off the clock and the calls are unbearable. Back to back calls of elderly people calling in on a completely misleading ad which they then get extremely upset when they find out its a medicare brokerage. 

I enjoy my time working at Unified Health very much. This is a great environment for a self starter and someone with a bit of experience with at least 8-12 months or someone who is willing to learn quickly on the job. Management is great and supportive. No micro managing as an agent here and you can make as much or as little as you'd like to. As a FT employee you get health benefits, PTO, employee stocks and more.

Top Job Titles	Average Salary
Human resources assistant 2 salaries reported	$22.50 per hour
Pharmacy technician 1 salary reported	$26.00 per hour

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