delivery driver

courier driver

US PACK

Here are the benefits of this job:
*You get to use your own car!
*You get to pay for your own gas!
*You get to buy insurance to cover you if you get hurt with your own money!  Heaven forbid the co. actually supply this, right?
*They make you use a scanner app on your phone.  You actually get charged by the co for using it!
*They pay you BARELY ANYTHING to run deliveries and then actually charge you a small commission back as their "brokerage fees"!

This "job" puts so much wear and tear on your vehicle that by the time you add in gas, your "true" take home pay is probably close to $2-3/hr.

Some companies pay you .52/mile + delivery compensation.
You would probably make more just with another co's mileage reimbursement than you would get in gross from this co's slight delivery fees.

If a customer is not home, or perhaps doesn't have their COD money on hand, you have to go back to attempt another delivery.  Even if you drive over an hour to get there you will receive a TOTAL compensation of $1.90.   So add up 1.5 hours of your time, 1.5 hrs of your gas and miles put on your car.  You would think you would deserve what, $20-25?  No.  Remember?  You might only be getting $1.90.  However, most deliveries are $7.90.  You have still lost major money in this case.

If you decide to do this "job", remember you have been warned.

What they are doing is really having you do the work of an employee, but incur all the costs yourself of providing service.  This way they don't have to pay any taxes on you, provide you with any insurance, or give you any of the benefits you should be receiving for doing the work of an employee.  Great gig for the company; very poor "opportunity" for you. (And your poor car which will go down greatly in value each year!)

I worked as a an independent contractor with US Pack for over 3 years within cities such as Cleveland, Buffalo, Pittsburgh, & upstate New York. Upon arriving at the St. Louis division, the dispatch office was slow to return contact for work placement. Once I was placed in a pool with other couriers delivering medication for Big Pharmacy, the initial set pay agreement was breached by the Operating Manager without communication. My pay was modified to a lower amount online (as everything is done electronically -- you even have to pay for your $10 work-phone app, non-reimbursed, if you are using an iPhone on the job) and I did not receive any notification of change in pay until payment was issued. This obviously created a multitude of problems; if you can't trust someone in a business agreement it's probably not the best situation to be working. Other things to consider with US Pack: you use your own car & you are not paid by mileage, you are required to clock in 90 minutes before you start you shift, your pay can be modified without any notice, & sometimes asked to transport large printers without notice (even though this increases the overall weight of the vehicle effecting the gas mileage, pay does not increase). There are monetary stipulations taken out of Independent Contractor's settlement; I was making a little over $670/week, about $50 of that (every week) was taken out and given back to US Pack for things like "advertising" & "%".

You work yourself ragged, 6 days a week, more than 40 hours a week. You run your own car into the ground and rack up the miles on it doing so. I put 50,000 miles on my car in less than a year working with them. You are a subcontractor. Your contract says you are equal business partners with the company. you responsible for your route, your insurance, your vehicle maintenance,etc, and, they will still try to dictate certain rules like you are a regular employee. like who you are allowed to have in your car while you are working, even if they are not driving, distracting, touching parts etc. I subcontract because I'm a widow with kids. It's supposed to give me a little more freedom to bring my kids if I need to or be able to take them somewhere if I need to. But, you work so much you don't even have time to spend with them or your own self maintenance, like doctors appointments, if you can't personally find a backup driver. On top of that, other drivers act like you're still in highschool, spreading rumors and talking behind people's backs. And, unless it comes out publicly in the group chat, nothing is done about it. You put up with it for a while thinking, "well, the money is great". Then you realize how much your gas and vehicle maintenance is actually costing and how many miles you out on it. How little time you have for you or your family. It's just not worth it unless you have enough money already for multiple reliable vehicles and no family.

What is the best part of working at the company?
Working remote is the only positive part about working for this common 

What is the most stressful part about working at the company?
Dealing with management they are not reasonable or understanding of the demands of the role and are unappreciative of their employees 

What is the work environment and culture like at the company?
Toxic there are a lot of favorites and I’ve been encouraged to lie to clients on multiple occasions by management 

What is a typical day like for you at the company?
Stressful amount of work with little or no help it can be overwhelming

they did not pay me and the expect you to jump like a dog when your phone rings. They say there is a lot of work which there might be but they have several people all fighting for that work. 

And they only pay one way. So that 70 cents they talk about is really 35 cents. And after taxs and gas you take home 15 cents a mile if your lucky.

What is the best part of working at the company?
Talking to the people at the Doctors office and being outside 

What is the most stressful part about working at the company?
Some days the traffic was real bad.

What is the work environment and culture like at the company?
Everyone that I worked with was very supportive and helpful.

What is a typical day like for you at the company?
I would wait for the first call of the day and proceed to the customer and pick up the merchandise and take it to where it was supposed to go. I would do this on average of 5or6 times a day.

Please don't waste your time with this company, because they're going use you like a rain water and disrespect you at the same time.  The  company shows no gratitude to those contractors who showed up everyday to do their work. 

However,  the  only thing that they care about is that you must find a way to get their work done,  even when they are not willing to pay you for the ones that you are doing. And,  not only that... they also don't pay your money on time... maybe  until like 3 weeks later. 


As an independent contractor they expect you to wear their uniform and work on their schedule. You have 90 minutes before arriving to sign into work, and work keys for every stop arent available to all drivers as other drivers dont share keys as they are supposed to. Call-ins arent paid correctly and go under review for 5 days. Unfair to charge drivers that drive their own vehicles and use their own gas to pay a gas tax. Also pay varies per job per driver. SB tends to be sexist and females are paid less than males with less time in the company.

US Pack is a very poorly managed company.  They do not abide by the contract you signed, and getting them to pay you is almost impossible.  They will take any chance they can to short you on your pay checks.  Once employed you can expect to be on an on-call basis 24/7 with no excuses to not answer your phone.  Even on my "off days" I would work 12+ hours.  Mileage rates dropped to .70 cents per mile, one way.  They will not pay you round trip or the distance you need to drive to pick up the packages.  Only from point A to point B.  The pay was always getting cut, and there is no job security.  

I only worked between 20-25 hours a week and made around 500 a week. 
However the were no vacation, sick nor paid holidays. The people at the pharmacy you picked the medication from were miserable and often you were waiting on them to pick up the medication before you could leave. 
If this was in a larger city I think it would be a better job. The stops were far apart and often taking back roads to get to them. (Imagine you break down with no cellphone signal.)
Management seemed either overwhelmed or couldn't care less no in between.

Top Job Titles	Average Salary
Delivery driver 1 salary reported	$48,481 per year
Courier driver 1 salary reported	$90.00 per day

Working at US PACK: Company Overview and Reviews

US PACK

US PACK Ratings

Popular jobs at US PACK

Salary Satisfaction

Job Seeker Tools

Employer Tools

Browse

Stay Connected