USA Health

A typical day begins with waiting until your lead/supervisor/manager/vp/director whoever gives you direction. 
  (NO LEADERSHIP)

Your lead may and may not come to work (or come in late) and you will have no idea until maybe 30-45 minutes into your shift. 
(LACK OF COMMUNICATION) If a new employee is there YOU train WITHOUT previous knowledge. (SOP's are a JOKE)

Once you start working....processes will change (in an instance) and without clear direction you are told to switch up and do something different WITHOUT guidance. (LACK OF STRUCTURE)

*IF by chance you have a better way of processing the work (keep in mind YOU are in the trenches daily) ...Management's egos get compromised and YOU are ostracized and belittled. (EGOTISTICAL MANAGEMENT) 


THERE IS NO SENSE OF DIRECTION
THERE IS NO SENSE OF SECURITY (Day to day you wonder if you will still have your job the next day.

You never know if the person next to you will be there the next day..,.sometimes people are here in the morning gone by lunchtime. 

Too many "fake friendships" and not enough management is being done.

The billing / payables units operate out of the Plano CBO. Since Jan 2015. Things change often in each department, 
Staffed with below average reps. 
Turnover for managers and supervisors is very high. Has caught on to the hourly employees and have been loosing a lot of them.
Highly stressful positions with being micro managed and nagged constantly.
Unprofessional hiring and promoting habits. Tends to sway towards not choosing the employee with the most experience but towards friends of management. Genetic Makeup also plays a strong roll in who gets pushed up the latter..
The hardest part of the job is never knowing who you report to from one day to the next, which brings with it changes in what should be your daily routine., 
A typical day at work is trying to stay awake while making impossible quotas. 
The most enjoyable part of the job is the co--workers, until they leave.

Trident is going through chapter 11 bankruptcy. They owe everybody money and employees are dropping like files. Company will likely convert to chapter 7 and close down. No job security but they’re desperate to hire people long enough to show the court that they are trying. The electricity in our lab is turned off every month. We’re threatened every few months with eviction. 

Health insurance is high and employees were dropped because the company didn’t pay the premiums. High deductible insurance plan. Terrible 401K. Two weeks vacation and 6 sick days. 

Employees are mistreated. No organization. Just don’t take the bait. You could end up on unemployment within a month.

A typical day at work would consist of pulling reports to start your daily work load. I learned from the management team hard work ethics. They would give us a challenging goal and when it was met we would celebrate. Giving each of the employees an incentive to work together to meet our monthly goals. The hardest part is when we have tried to meet a particular goal when it's a shorter month or during vacation season with missing coworkers. The most enjoyable part of the job is having a place to work in that feels like family where you are appreciated.

The company as a whole is ok to work for, but the Plano, TX location has some very bad management in place who only look out for themselves and how they can advance their career.   They require alot of overtime at month end just to put out below standard work to the clients.   They are constantly losing clients due to their poor billing practices.   They have many compliance issues that should close them down if they were discovered by Medicare.   NOT a place I would recommend working, EVER!!

What is the best part of working at the company?
The independence, I worked mostly alone 

What is the most stressful part about working at the company?
The company did offer annual performance reviews or any raises

What is the work environment and culture like at the company?
Confusion at the corporate level was the norm

What is a typical day like for you at the company?
Driving to different sites to collect lab specimens

Workplace is clean and very professional.  Start up company with new ideas and protocols could use more structure.  Co-workers and fun and lively and accepting of new hires.  If applying must have patience for many changes on the horizon since this is a start up company from California.

This is the worse company I’ve ever worked for. Currently in bankruptcy and laying people off left and right. They offer lab services but keep shutting down labs, so people are losing their jobs left and right. Fake promises for bonuses that never happen. Zero job security. Terrible benefits and morale. I’ve been here about a year and feel like I might be laid off at any moment. Not a good feeling. Makes me want to cry.

I worked for this company for 2 years.  All I got was harassed and bullied.  The management did not care about employees being bullied.  They closed the doors with 2 weeks notice and sent out what we would get the day before our last day.  They do not offer Insurance as a part of our  severance.  The company has filed bankruptcy.

This company goes on the list for one of the worst places to work. Race plays a big factor in how you are treated. Management sucks. Training horrible and training material out dated.Benefits suck, no tuition reimbursement. Company has changed the name many times due to bankruptcy. People take mor smoke breaks than work.

Working at Trident USA Health: Company Overview and Reviews

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