community manager

maintenance supervisor

maintenance technician

leasing consultant

leasing agent

USA Properties Fund

A typical day at 397 unit senior apartment community consists of checking the appointment schedule for the day, walking the tour route to inspect it for show readiness. Reviewing availability and apartment turnover schedules with the staff. Process any pending applications, and send out verifications. Answering the phones, and assisting residents with service requests, payment processing. I learned how to shop the competition and how to showcase community amenities for prospective residents. My co-workers and I always maintain a enjoyable, pleasant, productive and professional work atmosphere. The hardest part of the job is driving an hour to and from work. The most enjoyable part is working with my team to provide quality living for our residents.

Its a Very busy occupation, always an apartment turn over, paint, replace or repair, team work is what i enjoy most. Upper management is respected, and  respect you in return. In the apartment complex, cultures are varied, hardest part, is learning peoples cultures, and respecting their wants, and expectation. i 
 am an  easy going, friendly person,slow to judge or anger  and i enjoy interacting with fellow employees, and knowing,as a team our  customer's needs. I have enjoyed the freedom to do my job, with very little overview of upper management,i am appreciated and respected as a hard working employee and have advanced from maintenance Technician to supervisor in less than a year.

Feels as if the culture is shifting to a more profit oriented and less resident and employee oriented company. Changes happen quickly and expectations are high for Property Managers to oversee those changes. Responsibilities for Managers are more than many other comparable companies. 
A typical day involves fielding phone calls for housing, responding to resident's concerns, managing staff and making sure apartments are turned quickly. The hardest part of the job is working with staff members and vendors to be as efficient as possible. The best part is developing relationships with residents, employees and vendors to have fun and get the job done.

There's a reason why management has burned through four Maintenance Tech !!'s in just four years. They are INCOMPETENT when it comes to interpersonal relationships. Instead of fostering a climate of trust and cohesiveness they foster DISTRUST, (with both employees and tenants alike) and DIVISIVENESS, (It's us verses them!) They engage in MICRO MANAGEMENT and treat both employees and tenants like imbeciles. They are much more interested in pointing out your faults than they are in creating a "team" atmosphere. And the manager's boss is the worst of the bunch. NOT A GOOD PLACE TO WORK!!!

If you get hired don’t expect to get training on how the company does things. Also no compliance refreshers or training. They expect you to learn from an internal website “compass” on your own. You need to come in with your experience and run with it. Every Supervisior works differently and this makes it hard when you get a new one. No one is ever on the same page. You need approvals from your supervisor for EVERYTHING, makes you question what you are allowed to do as a manager. The company does try to do things for their employees with annual awards, staff appreciation and a taxed bonus. 

What is the best part of working at the company?
USA does not value their employees . 

What is the most stressful part about working at the company?
No support and inadequate training. Many sites are understaffed for the workload. Residents are allowed to bully staff without repercussion.

What is the work environment and culture like at the company?
No work life balance. No 
acknowledgement for a job well done. 

What is a typical day like for you at the company?
Site teams were overworked with poor compensation while corporate staff provided very little support.

A typical day consisted  of meetings, answering phones, running reports and inspecting units. Each day came with new challenges making it a continuous learning experience.
Upper management was always supportive and had open to dialoged.
Co-workers were professional while  working as a team. 
Difficulty arises when trying to accommodate clients and stay with in all guidelines. 
Always pleasurable to provide a new home a an affordable price to the client.

What is the best part of working at the company?
I had a great manager for 18 years, he left and the new manager not so great

What is the most stressful part about working at the company?
new micro manager, everyone in my department has left or been let go

What is the work environment and culture like at the company?
good, good group of people in most departments

What is a typical day like for you at the company?
work on draws to the bank for 5 properties then make sure we get funded and all subs are paid in a timely fashion, with new manager it was too many meetings

Unfortunately, the company hires bad Community Managers which subsequently has a direct result on all staff and resident's. Regionals do not appear to be on top of their portfolio, with a severe lack of knowing what goes on at the community.  Community Manager's do not always follow policies or procedures, and there is a serious lack of consistency on how things are done from one manager to another. The company strives for great workplace culture, but are not measuring up to it by hiring sub standard employees.

What is the best part of working at the company?
They are professional, they take the business seriously.

What is the most stressful part about working at the company?
Fitting in to the multiple (higher-ups) they are a different breed, what I can only describe as fake.

What is the work environment and culture like at the company?
Pretty good if you are a real worker, who takes their job seriously. You won't be rewarded however but you can be supported 

What is a typical day like for you at the company?
Each job and location is different

Top Job Titles	Average Salary
Community manager 82 salaries reported	$28.64 per hour
Maintenance supervisor 48 salaries reported	$30.29 per hour
Maintenance technician 47 salaries reported	$25.19 per hour
Leasing consultant 8 salaries reported	$23.31 per hour
Leasing agent 6 salaries reported	$22.83 per hour

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