philanthropy manager

specialist

director

joiner

transition service specialist

I believe the organization as a whole is a good place to work, but stay clear of the development department. Senior leadership is terrible. They love to give pre written speeches on team building and team bonding, but never actually try to get to know there staff. When you are smart and know your job instead of using your strength to better the department they look at you as a threat and try to push you by if you call them out on their poor decisions. No-one is promoted for doing good work.. you are promoted if you are best friends with the CDO and VP's.  They do lay offs every year and half and call it " redirecting resources". The departments that get hit the hardest are Programs, Operations, sometimes development.  

The HR department is a pointless department. Staff members are scared to voice their concerns to HR because the HR department always backs the managers (VP's/ Directors) without doing proper investigation to get the full story. So your complaint gets back to your manager and in return they find ways to push you out. They do this by micro-managing you and literally reporting to HR all your mistakes even if its something simple as emailing a team member back a day late... (literally happened to many colleagues of mine) They will continue to do this process until you either quit or they have enough "mistakes" to fire you. 

Lots of rumors or affairs and drunken nights, which most of the time happen at company events. 

The work they do is amazing work and if you really want to join this organization go to the Finance, Operations, or Program department, but STAY CLEAR OF DEVELOPMENT!! Its the most toxic work environment I have ever worked in and no-one is valued for the many hours they work each week, oo except for the best buddies of the VP's and CDO's.

In the week after dozens of colleagues were walked out the door, leadership held an all-hands to announce bonuses and a relaunched performance process. The room still had people in it who won’t be there to receive them. That’s not a communication issue, it’s a judgment issue, and it’s not an isolated one.

External visibility is high. Internal stability is not. The brand is being rebuilt in real time while the organization underneath it is coming apart. Senior leaders are visibly struggling; not because they aren’t capable, but because they’re absorbing the full weight of decisions they didn’t shape and cannot push back on. The culture of fear doesn’t stop at the individual contributor level. It goes all the way up.

The decisions themselves don’t hold up. Policies are applied inconsistently depending on who you are and where you came from, which destroys trust faster than any layoff. Reductions in force continue in waves with no meaningful reprioritization. Everything stays urgent, no one gets a raise. Most recently a truncated performance process has been introduced to a workforce that is exhausted, understaffed, and waiting to see if it connects to compensation.

What remains is an organization held together by people who care too much to let it fail. That is not a strategy,  it is an extraction.

Refocus on the organization, not the optics. Set real priorities, and apply policies consistently. If you reduce staff, reduce scope. The people still here are not a buffer: they are the institution.

Every Thursday i would go with the event coordinator to the barracks or the debriefing lounge to talk to the new recruits about what the USO does for the military. At the USO we created a home away from home. Our building at the Navy base in Pensacola is the second largest in the world. I've learned to keep track of merchandise, and to keep things clean; talk to and keep the guys entertained with the theater room and game rooms. Management was good, but seemed a bit backwards. The event coordinator, whom i was with most of the time, seemed to bee there the most and do the most for these kids. She loved them like they were her own. The director of operations, never seemed to hang out with the guys, though there were multiple other things that the need to take care of, and promote. The director of supervision, they did hang out with the guys, though they always left early, about 5 hours early and would move the event coordinators days off so that they could have a vacation. The co-workers were navy volunteers, they were always fun to work with. The hardest part of the job, was seeing someone get dispatched or kicked out. After creating a friendship with that person they would leave. The Most enjoyable part would be creating a friendship with them and getting to talk to them on a personal level. They just want some one to talk to and hangout with, and it was  blast doing that.

DO NOT WORK HERE!
This company will take advantage of and exploit you and your good nature to "forward the mission". You will be constantly stressed, overworked, given unrealistic goals, and made to feel inadequate at every turn.
Management actively makes you feel bad about having a family and needing to take time off. Management is invasive to your personal life and family time. Leadership will send emails and ask you to not work while on leave but turn around and call you constantly while you are on PTO. They knowingly allow hourly employees to work over their allotted hours without asking them to put in overtime. Leadership guilts anyone who puts anything above the mission. 
Leadership commends people for never using paid time off. They also commend employees for working weeks/months straight without any days off at double or triple their allotted hours. Salaried employees will rarely receive additional compensation or extra time off when working 10-30+ extra hours. They question your loyalty and deny you promotions if you use your PTO too much or ever express discomfort with being asked to work many hours above your 40 hours week. 

The United Services Organization (USO) facility helps military families and individuals cope with their travel requirements by providing food, rest and relaxation between deployments or stations of duty.  The volunteers who work around the clock are either former military or have family members who served our country. Empathy goes a long way when dealing with so many guests of various backgrounds here.  Safety is the key in keeping the USO running smoothly.  The hardest part about being a volunteer is monitoring who may or my not use the facility, and being able to screen visitors who wish to enter at all hours of the day or night, and documenting everything that happens.  The surveillance cameras help staff view the facility in real time and serves as an evidence base for any incident reports that volunteers are required to complete when anomalies occur.  Overall, the USO is a great place to work!

Typically a day at USO consisted of •	Greet soldiers and guests on services provided.
•	Provide guests with books, games and electronic devices
•	Assign patrons to computer area suitable for their needs and according to rotation so that servers receive an appropriate number of seating’s.
•	Speak with patrons to ensure satisfaction with service, to respond to complaints, or to make conversation.
•	Answer telephone calls and respond to inquiries or transfer calls.
•	Maintain contact with staff, management, serving staff, and customers to ensure that details are handled properly and customers' concerns are addressed.
•	Inspect serving areas to ensure cleanliness and proper setup.
•	Inform patrons of establishment specialties and features.
•	Receive and record patrons' equipment reservations.
•	Inspect restrooms for cleanliness and availability of supplies and clean restrooms when necessary.

It was a great working environment, where everyone has fun and things are always nice and calm. Most of the work included just handing out snacks or making sure that things stayed neat and tidy. Management was always nice, and relatively civil. The hardest part of the job was definitely taking orders around during rushes and cleaning up after big rushes, but the happy atmosphere and the nice time with my coworkers was worth it.

work is easy enough I love it. Who I work with is great. Pretty much the only thing I don't like about this job is the pay because of all the other things we have to pay downtown. The parking isn't too bad but its not free, no paid holidays, and I suggest to get different benefits from somewhere else. The management at my worksite is well structured but the management higher up isn't up to par. The job is enjoyable enough but the details about this job aren't so great.

Better management would fix a lot of issues. The volunteers and service members make the position enjoyable, but is overshadowed by the amount of work and small pay. 

I had to be at work at 8:00 a.m. I was 10 min early everyday. I had to answer the phone, count the money, take messages, file papers, used my communication skills, and I had to do whatever my boss told me to do. A lady had called in and she was very rude so I learned that no matter how mad the customer may get I still have to be polite to them. The most enjoyable  part of the job was meeting new people.

Top Job Titles	Average Salary
Philanthropy manager 5 salaries reported	$104,500 per year
Specialist 3 salaries reported	$68,000 per year
Director 3 salaries reported	$128,333 per year
Joiner 1 salary reported	$26.00 per hour
Transition service specialist 1 salary reported	$21.00 per hour

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