field technician

business development specialist

osp engineer

operations manager

fiber technician

Ubiquity

This feels like a very shaky and unstable startup. We had a Thanksgiving promotion to receive a gift card if our adherence was acceptable. I was surprised to see mine was much below the allowed percentage. It turns out, they put me down as no call, no show a day I was told I was approved for, even though they paid me PTO? Also, when they sent me to work from home last month due to Covid, they didn't have my computer set up correctly so my adherence was off for a day and a half because I couldn't take calls. I was in continuous contact with my interim manager those days about the situation, but when I asked this month about my adherence, I was asked why I was off the phone for a day and a half. Multiple days since I've been working from home the system won't let me login. I sit and wait (sometimes all day) for IT to return my call. Another ridiculous thing - we are given break schedules we are to follow. They have my first break scheduled before my shift even starts! I want to like this job because I don't like job hopping, but I can't see myself staying here very long. Hopefully after Covid improves my previous job will be able to let me come back.

What is the best part of working at the company?
Great team, great tools, happy interactions with rest of company as needed.

What is the most stressful part about working at the company?
Dealing with customers.  Better left to the specialists!

What is the work environment and culture like at the company?
Work hard, get things done.  Everyone helps everyone, so no one gets lost in their problems.  You're expected to get a lot of things solved, but then everyone does, and people are glad to give extra eyes and hands if needed.

What is a typical day like for you at the company?
Brief meeting in morning to touch bases, have a problem set that needs solving - and usually have several through the day.  Feel accomplished at the end of the day!   Even better, hear how these help people out in the world!

What is the best part of working at the company?
The people you meet, and the experience you gain.

What is the most stressful part about working at the company?
They never promote from within. They ask you to basically jump through hoops, and they never give anything in return. They are not compassionate and are not willing to help their employees.

What is the work environment and culture like at the company?
The culutre amingst employees is great. The leadership has slowly been worked on. It all boils to the higher ups.

What is a typical day like for you at the company?
Great, when they have the right people in charge and aren’t just buttering you up for their own gain.

Ubiquity was an okay company at first they were new so of course changes were going to come it’s third party so ubiquity managers were great it was the company we worked for that had a lot of fussing. It was one thing after another constantly changing things then when they did a review / coaching all they do is tell you everything you did wrong therefore there was no plan made for improvement. Just a statement to correct it or get fired. 

I loved working for this company. The call volume was high but it was a relaxed environment. Inbound calls so way less stress than your typical call center.  The job was temporary. Most temp jobs dont tell you the completion date until the day of but this company is very transparent so it gives you time to plan ahead. Management very helpful as well. 

Hmm. Lots to examine. Intensive training with extremely large amounts of information given to the trainees, With the expectation of passing with a 90% or losing your job. Even with all of the training you've got Lots of ways to lose your job once online with the customers.

typical no avail on the previous account, they provide certifications every 6 months, toxic management that always tolerate bad employees as long as they are friends.

Those in charge only care about seats being filled to satisfy their clients. Very unorganized and hold very little values. They prioritize quantity over quality and will underpay for the workload required. 

Exciting technology.... Exciting times. We were developing on the cutting edge of SaaS technology in an area that everyone wanted but few knew really how to make it successful!

Excellent Management and Team.

Great technology and media company which makes everyday exciting.

Workplace culture is a southern California vibe with a demand for excellence.

Enjoyable location and staff.

Top Job Titles	Average Salary
Field technician 3 salaries reported	$28.67 per hour
Business development specialist 3 salaries reported	$110,000 per year
Osp engineer 3 salaries reported	$102,500 per year
Operations manager 3 salaries reported	$91,387 per year
Fiber technician 1 salary reported	$26.00 per hour

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