truck driver trainer

admission representative

assistant instructor

instructor

dental assistant

Uei-College

After having worked here for a little more than a year. Overall at the campus level, it is not too bad of a gig. As an instructor your looking at working a split shift if you're working full-time. They only offer a morning and a night class for all programs except one. So your work days are going to consist of alternating late nights ending at 1000pm or 1100pm depending on what program you are teaching. The likelihood of them actually opening up that afternoon class slot depends on student population, which is for the most part, out of your control. 

Speaking of population. The unfortunate truth is that their target demographic is individuals that have a "colorful background". Which is absolutely fine and dandy. It just means that you have to approach your students in an individualized manner, specially tailored to resonate with them. What this also means, is that your students will come with a very high likelihood of having an affinity for various extra curricular substances. Which in the end means that you have to turn that student away from their in person lab sessions due to being a safety concern to you and their fellow classmates. Which then puts yourself in the hot seat for turning said student away without concrete proof of intoxication. So a good ole fashioned catch-22 situation.

The state of the classrooms or Labs as they are called. As far as the trade side of the house is concerned, they are in dire need of improvement. A lot of the equipment is somewhere on the spectrum of non-functional to running out of sheer force of will. And when concerns are brought up with the relevant authority for ordering of parts to repair or replace, nothing gets done. Simply because it would be "too expensive. So you are told to "just make it work" or just completely ignored.

On the topic of staffing. On the instructor side, we were kept at the bare minimum to function. A full time instructor would be assigned two classes with a morning and evening class. Now, it all sounds fine and dandy. Until you try to take time off. If your time off falls on a day where you are actually teaching (Monday-Thursday) it is YOUR duty to find someone to cover your classes for that day. However, all the other instructors that are actually certified to actually teach that course, also have a full course load themselves. So they cannot cover your class, and their own at the same time. Which means that you will either have to put in for Friday's only (which is set aside for mandatory staff development, and mandatory campus meetings). So on top of having a split shift, you are unable to actually take any sort of PTO. Because of strategic short staffing on the companies part.

Which brings me to earned PTO. By the end of my tenure at this company I had amassed an impressive amount of PTO due to the fact that I could not take it, because of the fact that no one was capable of covering my classes. So when it came time for me to amicably part ways with this company the topic of my PTO came up. The company refused to pay it out because Arizona leaves it to the discretion of the employer. So I put in for a block of vacation to cap off my time with the company and to utilize my earned time. They refused to approve it, instead leaving it to sit in the request queue neither approved nor disapproved.

At the end of the day, it takes a very special sort of individual to teach at a company like this. Between the unending split shifts, being unable to take time off, and the colorful demographic. The people at the campus level are absolutely outstanding and go out of their way to help each other and the students. However, what comes down from corporate and the brass is completely opposite.

This instructor enjoyed teaching aspects of  the trade that I'd enjoyed for over 30 years. From basic instruction on theory and safety, it was great to see the satisfaction in the students that were seeking a new career path. Some of the students were challenged by the rigors of study and homework, combined with consistent attendance, while others readily accepted the disciplines required in a technical field.  The chronic problem early on, and throughout my tenure, was a lack of lab equipment being replaced, as well as a complete supply of materials to facilitate lab work. This caused a morale issue with the students being unhappy about quality lab time to complement the instruction time. Management consistently made excuses about this issue, and we instructors were being blamed for the student's response. This instructor consistently kept up with the continuing education requirements, attended all staff inservice training, was never tardy to class throughout my tenure. Another problem was a lack of tools for the students lab time, probably caused by pilfering by unknown individuals. The tools weren't being replaced, though a video monitoring system had been lately installed to curb the situation. This instructor was being blamed for low student retention, which was directly related to the morale, the requirement of no beverages within the classroom proper, and the majority of the night students struggling to stay alert after starting at their day employment as early as 400am, making 1100am a task to get through. Each week, we instructors were required to administer a test that had to be graded, and posted on the campus website before we could depart campus, so the registrar would have the details for updating each students academic transcript. This required staying after the end of class one night each week to get this done, so another accusation was unauthorized overtime.  What once was so enjoyable, gradually became a blame game, with it's stresses, eventually leading to being thrown under the bus, and remedial instruction being demanded concurrent with the removal from instruction. Until the Director of Education and Campus Program Manager becomes supportive and responsive to instructors, this won't be able to repair itself.

I'm leaving this review because I wanted to bring attention to the seductive way UEI College is with their employees. Despite of what you may think they haven't changed one bit. They are still the same way they where years ago when they where in trouble with the department of ed. I worked in the admissions office. My DOA is good, she encourages her employees to be the best you can be given the situation that you are in. Upper management is where it get's worst. The VP of admissions has been in this industry for over 10 years and she thinks she knows the first thing about recruiting student. Her methods are subpar and not ethical by todays standards. You will spend your day dialling people that never requested info especially not from UEI college. You will have to make at least 100 phone calls if you didn't meet with anyone during the day. It's all about what you got and what you can close student wise. The top rep's are given lots of leads and they can work them and attempt to convince them to come in. If you are just starting you will get a few leads with no lead protection so your leads are everyones leads not sure why they do that but it crazy everyone calls everyone leads no way to really measure how successful you can really be without a lead protection. My last day I was confronted by the VP of admissions and given negative feedback out load so that everyone could hear. Her idea of positive feedback is really negative...but that's just how she is, she said that her self she told me to get over it and that I cannot hang on to a 5 min conversation she attacked me verbal on. I have been in this business for a number of years and have worked from this company in the past and left within a few months this time around I couldn't anymore I was humiliated by the loud verbal attack she provided with her position. She is on a very high horse and cannot be touched. Needless to say I'm never returning back to UEI College again. I worked at the gardena campus for less than month. They don't believe in remote work they want you to be front and center they don't care about your well being and protecting you. They don't provide any PPE for staff you better bring your own. This is my experience and maybe it can be different for you. good luck 

Opportunity for advancement : Does not exist at the Instructor level. Cost of living expense annual raises of .03 or .02 are considered pay raises, and are promoted as some sort of magnanimous act at the corporate level.

Opportunity for pay raises: Based primarily on your ability to keep students from dropping out of their programs and their daily attendance. Pay raise consideration has nothing to do with the students success or if they actually were hired in their chosen careers. 

Hours: part time for Instructors. It will very likely never be full time as a cost cutting measure. The company would rather have you work part time and spend your off clock hours doing grades etc. vs giving anyone full time hours and having to provide benefits like health insurance.

Professional recognition: Most if not all Instructors come from their respective careers to UEI to teach. For most that means a pay cut from what they normally earn while on the job. Their is rarely any recognition for success in the classroom above attendance and an instructors ability to keep the students enrolled. That takes priority over actual education and instruction success. It's a thankless job.

Work environment: Necessary supplies are usually a struggle to obtain. This is the general consensus across all programs. This usually requires Instructors to make excuses to their students or work around any and all supply shortages. It is usually always ends up with Instructors having to horde or keep their own personal supply stashes for their students. 

Summary: If you are considering becoming an Instructor at UEI, please consider your other options. If you are entering the vocational education field working at UEI could destroy any potential to maintain a positive outlook on teaching very quickly. Pay isn't great. Your will be disrespected publicly on a daily basis if you do not meet the required Student attendance or enrollment requirements, it will be blamed on you and your lack of ability to alter your Students personal lives. It's is a corporate for profit school, that must be kept in mind at all times. The Students best interests come second to that and Instructors best interests are not far behind. 





I truly enjoyed being an instructor, sharing my 30 plus years of experience in my trade. I kept up on required CEUs, attended all mandatory faculty meetings, and was not late to any scheduled classes throughout my tenure. I also readily filled in for other ill or missing instructors many times, as requested. From the first few months, I'd noticed that there was not the proper equipment and material replacement that my program needed, to help my students apply what they were receiving in lecture instruction. When I inquired about this, I was told that there were delays in getting the orders for both into the classroom, which turned out to be true, but actually became extended beyond what would've been considered reasonable and appropriate, resulting in my receiving excuses and misinformation. This caused program wide complaints by students that the lab time was entirely insufficient to sustain their academic progress. This resulted in low student satisfaction scores, which were required on a quarterly basis by school mandate, while not related to the quality of the instruction they were receiving. I tried to supplement the lab time by bringing my personal service vehicle to school to provide tools and instruments that were not available to the students, probably by their theft by unknown sources. The administration did not back up this instructor to improve either issue, but instead reprimanded this instructor, instead of owning the reason for the student morale issues.  Other program instructors have to fill in the gaps between the lethargic supply replenishment and student morale the best they could, while enduring misinformation and risking retribution like this instructor received.My class was taken away, for trumped up reasons, while I was 'thrown under the bus", and only offered "remedial training" at a very small percentage of weekly hours that were totally insufficient to sustain my personal budget.

Anaheim/Garden Grove should be investigated. I really hope the other schools from UEI aren’t like this Campus. They need to start with anyone in a management/leadership role. But then again this is “for profit”
No one is ever on the same page. It’s all about the numbers. Your focus isn’t ever on the students who show up and work hard. Your focus is on the students who fail and don’t want to be in school, the ones who don’t show up and drop off the face of the earth. The best part is that the DOE and Campus President call that “poor classroom management” and
 it’s so contradicting. If I dropped off the face of the earth and abandoned my job I’d get fired, right? But yet that’s all we focus on is the student who is ignoring our calls, and hasn’t signed in. Mod after mod student is failing, yet they don’t care about that at all just make sure your student signs in! You’ll always get asked 
“ Where’s your student? How come they haven’t signed in?” But don’t worry because our DOE will just blame you. Our campus president, this so called “motivational speaker!”  He’s nothing but a bully. He also likes to intimidate you by reminding you of his color of skin.  I never really understand why that matters.  He always points out staff members and their insecurities or personal issues. Plus he’s always right!..... ALWAYS! 
Admissions is a joke. They should really be fined for false advertisement. They’re a bunch of scammers that have no good intention other than making that sale. They sell the students on false information and then the student actually calls them out on their lies.... but don’t worry they call in the bully/ motivational speaker who convinces the student that their lying or heard the information wrong. Don’t forget... he’s always right! 

Plus if you ask a question in a company wide meeting they get mad because you’re making them look like they’re not doing their job.... but I mean are they? Plus why can’t we ask questions? They’re always changing everything daily and how dare we be confused. 

This is a great place to work if you love to be attacked, harassed, mentally abused, bullied and blamed for asking questions. 

There is nothing done for students. 

Working for this company can have both positive and negative effects on your life. 
In the positive; you will be supporting people through the hardest part of their lives; returning to school, making a dynamic shift in their finances as well as pushing people to strive for more.  You begin to fill with pride when you witness the dramatic life change some of the clients will undertake and how they become very successful and productive members of the local community.  Many times these moments can keep you engaged in the short term and help keep you motivated to stick with the company.  It is very important to take any accrued PTO in order to maintain your own mental health.

In the negative, sadly there are some negative.  Your work and life balance will shift, you will be required to be flexible.  There will be times of positive communications and guidance, but for the most part these communications will be demanding, negative and lack any real positive spin. The hardest part is keeping clients engaged in their own dreams and thoughts.  Though it may seem as if this is a clear cut company, there is more support that the clients will need that even their own families are unwilling or unable to provide.  This will require you to go above an beyond anything in the job description.  

No matter what position, you are EXPECTED to participate in events, unless you are in Irvine, then you can just email your concerns about the events but not offer any actual guidance.

My only advice, Duck when a keyboard is lobbed in your direction.

Management and some staff were horrible. I had food thrown at my car by another Instructor (nothing was done about it). The Director of Education did more gossiping than work. On several occasions, I walked into the education department and heard inappropriate conversations pertaining to students and staff members.  She was very unprofessional and often engaged in verbal altercations with students, that could have been avoided. She also referred to herself as a bully, and stated that she would bully Instructors until they quit. Both students and staff (myself Included) are sexually harassed on a daily basis by the HVAC Instructors, and of course the inappropriate behavior gets ignored. During daily "Stand up meetings" Instructors are being embarrassed and threatened by the DOE. She never made general statements, instead she directed them at people and said that if they had a problem with it 
 to see her in her office. Per the DOE we are "selling Students a dream."  The schools equipment doesn't work and there is always a shortage of supply. The school doesn't supply anything, not even the mandatory white coats. I also had to pay out of pocket for activities to occupy Students when we were low on supplies (which was at least twice a month.) New Instructors don't get any real training, but they do get ridiculed for every mistake made. Also you're not allowed a break, you must attend meetings or babysit your students during break, because they typical leave class to go smoke and drink or pop fireworks in the parking lot.  I can go on and on about how terrible this campus is. Hopefully this school gets shut down and the student's loans are forgiven.

I had a fulfilling experience working with students, particularly those who faced significant challenges yet managed to conquer their self-doubt and achieve success in their careers. 

However, there are some realities that are often left unspoken and wish I knew before applying here. The role is incredibly high-pressure, primarily revolving around cold-calling and sales. If you lack a sales background, this position may not be suitable for you. The department is heavily focused on metrics and placements, and failing to meet the target of 2+ placements per week will lead to termination. Unfortunately, this pressure does not apply to the ADOCS. The average employment time for a Career Services Specialist is 3-9 months, largely due to inadequate training stemming from high turnover rates. The DOCS and ADOCS do not prioritize investing in their staff, and if you fail to deliver results, they will quickly replace you, often without warning, mid-day and will not offer you another position in the company that best fits your skills. This constant cycle of hiring and firing undermines the credibility of the department, leaving both employers and students/graduates confused about whom to approach. 
For instance, the HVAC program alone cycled through 5 CSS reps in just one year. 
After being hired, CONTINUE LOOKING FOR ANOTHER JOB. 

I was the only person in the Education department the time that I was there. I had to run the Education department, post all the attendance, post grades, print out all attendance for the next day. Review all students that are in extern to make sure that they are doing the correct amount of hours. Review all potential grads to see if they meet the compliance to graduate. Meet with the instructors to see if there are any concerns that need to be delt with. Monitor all new student files, review current and previous studnet files to make sure that they are in compliance. Print out list of students that need to be spoken to about there grades and where they stand and what they need to do to complete the program. Meet with former students who want to come back to school and see what I can do to assist them.

I learned that not every school is the same but the rules and the law is the same.

I did not have a management team durring the time that I was there.

My co-workers were good

The hardest part of the job was trying to get the president of the school and corporate to understand the problems that I had found and how serious they were. Not getting the proper support was also very frustrating. In a normal school you would have at least 1 to 2 people in the registrars office and you would have 2 or more people in the education department at this school it was all on me. I did not have a Dean or proper leadership durring the time that I was there.

The most enjoyable part of my job was helping the student realize there dream.

Top Job Titles	Average Salary
Truck driver trainer 12 salaries reported	$22.75 per hour
Admission representative 2 salaries reported	$47,750 per year
Assistant instructor 1 salary reported	$23.50 per hour
Instructor 3 salaries reported	$21.33 per hour
Dental assistant 1 salary reported	$23.50 per hour

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