dental hygienist

dental assistant

sales account manager

line lead

maintenance mechanic

Ultradent Products Inc

Upper Management picks and chooses when they live by the core values.  Working at Ultradent can be great depending on your direct manager, but upper management is destroying the culture.  The environment is to just say yes, whether it's the right thing to do or not, shut up, keep your mouth shut, and do what you are told. 
HR is a place for people to complain, and the person that the complaint was against is automatically guilty and a witch hunt starts.  It is also where upper management goes to "CYA". It is not an environment to help people grow or to develop.  
Ultradent states they are about inclusion, however, they tend to lean toward males.  Women in leadership have to be careful.  Men are just being men and are passionate and care about the job, while in the same situation, women are difficult and hard to work with. These are actual statements made by upper management.  

Of the 4yrs working with Ultradent met a lot of good people, gained great experience and grew personally and professionally. Tremendouse deparments and the collaboration in between. 
Only thing I would say i didnt like abput ultradent is having been tossed from one boss to another. Different management, I literally had a change of bosses 5 or 6 times within 6mon-1yr. Things could've gotten easier but then it didn't too mich many brown nosers!😂 It is both amussing and troubling that everyone in MFG(production) know and are aware. But still brown nosers get noticed easily and immediately shoot up the corporate ladder without little to no qualifications or even experience. They said seniority is respected but no thats a lie!

My best tip for you who will or currently work at UPS, is just do YOUR job. The one you applied for and the one they paying you for. Sometimes they fall short of staff and end up loading extra responsibilities on one person. Then you will find yourself taking on 4 roles with 10 responsibilities each but only getting paid for one of those roles. CEO and HR family truly are there to help you. Even protect you if and when necessary.

Before I left I honestly only regret not meeting with the HR Director alone and really fighting for my job.

Pros:
1. Good company culture. Positive teamwork and collaboration. I love working with my manager and my team.
2. Good benefits, medical and dental, matches HSA and 401K, on-site gym and cafeteria, annual team building. Company time off between Christmas and New Year.
3. Good covid-19 response to keep employees and customers safe.

Cons:
1. Compared to larger global manufacturing companies, Supply Chain and Operations are behind on several best practices (inventory accuracy, KPIs, pass downs, performance reviews, etc.)
2. Some Operations leaders are defensive of the status quo, and take some convincing that there is room for improvement.
3. Lots of moving desks and construction. I'm sure this is due to accommodating company growth and manufacturing expansion, but I've had to move to desks to a different part of the building every year. On the plus side, we are getting renovated office areas.

Like most 1,000+ employee companies, your experience may vary based on the management of your department. Manufacturing and supply chain jobs are not for everyone. 

Overall, the company has low turnover because the employees I've spoken with love working here. Personally, I'm proud to work for a USA manufacturing company that creates products that improve patients' health.

A typical day would be to arrive, help in any way we can for day shift to finish, clean up the area, verify and make sure that we were producing the right order for the client,  and then take our places on the line to start up. 
I have learned about how to work with people better, how to be a team leader, how to verify the quality of the product, follow the list of requirements for the order we had to produce. I was training to be machine operator. 
The management was in over-all good. 
The hardest part of the job were the hours we were working, in the area we were in. Since we had an excellent team, we managed to work faster in order to hit our weekly goal number and overpass it and that would drain us through out the week. Since sometimes we had to work double to compensate what the other shift did not make.
The enjoyable part of it was people in that shift managed to come together and really work as one team. It became like a family because we supported each other and our supervisor was an excellent team leader.

Typical days are never the same, every day has a different task or a different room to work in. The speed in which we work varies on the tasks required. requesting time off or making up any missed hours is only a text/call away. I have learned many different skills with machinery, documentation, products, and most importantly chemicals. I cannot discuss the type of work that is done while under confidentiality. Very friendly environment and almost every staff member is willing to help or answer any questions you may have. Management is okay, my only concern is the poor communication with our management. Work email is the only communication we have with upper management and HR which still takes them a few days to respond to anything sent. I love working for this company, however, I do plan to relocate. Ultradent only has one location in the United States which rules out any option for transfer.

Some of the best people I’ve ever worked with can be found at Ultradent. The employees are gold.

However upper management really lacks vision and discipline.  They don’t value the people who make the place run. The place is owned privately and nepotism is king. Engineers are, on average highly underpaid. Incentives and raises are generally WELL under market average and no cost of living adjustments are made (company policy that upper management continually repeats they don’t believe in). The exception appears to be family and friends of the owners. HR can’t seem to figure out why people leave and how to attract talent. Lots of turnover in the Engineering groups under RD. 

If you want a place to go on cruise control and are willing to settle for under average pay, this is your place!  Otherwise look elsewhere. 

Great benefits, but pay is mediocre for the work involved. They do pay double what you put into your HSA account each paycheck, which is awesome. And you get the week between Christmas and New Years off, and you still get paid by the company without using your own PTO during that week. Advancement opportunities are rare because those in posh positions never quit, but when positions of higher pay do arise, they generally go to those who are "in" with upper management and executives. Raises are generally once a year and they are more often than not "cost of living" raises that put an extra $20-30 on your paycheck. So, with the pathetic raises, they try to make up for it by offering their generous benefits. I would personally rather see it on my paycheck. Overall, not a bad company to work for. Just don't expect pay to be on par with the industry.

I enjoyed my time there. Met lots of friends I still have today. But be advised! You can get fired faster then you think. They do not practice what they preach. They allow theft, harassment, and not to mention the environment there can be hazardous. There is no use in telling on someone, especially for stealing their own product, it will get you fired. They wash chemicals down the drain, and I'm pretty sure the city is just covering it up. Their machines are poorly repaired and maintained, and watch out for the robots. Several people have been hurry by them. Take it from me. I was one of their best, most hard-working employee. All I wanted was to get out of where I was at and into a new department.....and it got me fired! If I were you, I would search some where's else for employment and for your dental products.

I believe that for what the job was, it was okay, but more times then not as a machine operator, you will be moved around to suit the needs of another department, I've spent multiple weeks not working my position. 

Also your job security is not great, before hired, they went through a large lay off, and within my first couple months, I saw them lay off a majority if not all the temporaries.

Last thing, the pay is okay starting at $15 if your full time, temporaries make less, this is okay, but you will be spending most of your day placed in one spot, repeating the same task, which is typical in manufacturing. But you need to ask yourself, with a 10 hour work day, is that something you really want to do? 

The only thing substantial that I received from this occupation was a couple of cool friends, nothing else to say really.

In spite of my negative review I really liked Ultradent. It was a good company to work for with excellent benefits. The problem, at the time I worked there, was there was a breakdown in middle management as well as a high turnover in middle management. At my level, there were a couple of co-workers who had been there for quite awhile. This led to an attitude that they were in charge, even though they had no authority. Upon bringing this up to middle management with three successive managers no steps were taken to rectify the situation. I cannot say whether this environment still exists at the company. The department I worked for was shut down since I worked there and all the employees were laid off.

Top Job Titles	Average Salary
Dental hygienist 21 salaries reported	$80,000 per year
Dental assistant 15 salaries reported	$80,000 per year
Sales account manager 1 salary reported	$77,500 per year
Line lead 4 salaries reported	$20.83 per hour
Maintenance mechanic 3 salaries reported	$26.00 per hour

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