sales

stocker

sales associate

seasonal associate

stocking associate

Under Armour

First off, the pay was great. The occasional bonus was great too. The 401k was excellent, they matched dollar for dollar up to 3 dollars and then 50 cents to 5 dollars. That was cut a few months ago though due to tariffs and trying to cut expenses. Benefits were excellent and the employee discount is 50% off most items. 

The job itself was easy. Super easy. There is a very steep learning curve but that could have been the manager. I felt like I was learning 5% on one topic, then 5% on another. There was no guide or anything like that. I shadowed the manager and learned that way, slowly. It took about 6 months to feel fully confident in all aspects that was required. 

The bad.
The manager was all over the place. One day something would be super important then the next day, it wasn't. We would focus on one area of the store and then rest would fall apart and the manger would freak out and focus on another part. It was a never ending circle of busy work at the manager's wim. It was their way or the highway. There was very little room about giving your input or ideas. 

Like it or not, the store is a clearance store. They have been open for 5 years now and have conditioned their customers to shop when the store is 50% off. They take away the 50% off sale and sales drop, customer counts slow down. The manager would always pull clearance items to the stock room and put out size runs of polo shirts or pants. 3-4 different colors if you were lucky. I could not tell you how many times I would have regulars approach me and ask what happened to the clearance. "They (the manager) pulled it off the sales floor" would be my response. They would leave empty handed. 

I found try and bring out racks of clearance or add spaces around the store with clearance items. I would always come back from a day off and find my racks and items were pulled from the sales floor and back in the stock room. When asking why, I would get a passive aggressive answer. "You can't have rolling racks on the sales floor" unless, the manager made them then it was perfectly fine. 

I know I wasn't perfect but I did try and make the store better. I wanted to sell items. Instead we spent countless hours moving product around instead of just selling it. 

The store had massive turnover, roughly 200% and the manager really didn't understand why. It starts with you. The manager made the store really hard to work in and you never knew if they would come in happy or angry and snap at you. People quit their manager. Period. That turnover is a direct result of the store manager. 

Passive aggressive notes were left everywhere in the store. In the stock room, the teammate break room, the bathroom doors, and cash wrap with the issue of the day. If you want the team to work on something, tell it to them face to face and not in a note because you don't want to leave the office. 

I will be forever grateful for the experience as an ASM but please, look deep into your own self and style and find the flaws of how you behave and lead the store. So many good teammates are chased out the front doors because the store manager isn't confident in themselves and has to crack the whip to give the impression they are good.  

If you need a good job as a high school or college student, Under Armour is a nice place to earn some money. At the location I worked at, hours were generally flexible, and it was easy to use the portal to let management know when you could and couldn't work. The location I worked at had decent managers, but they weren't the most inclusive when it came to conversation in the workplace as well as their general opinions. I did really enjoy my coworkers, however, I had an issue with a male coworker who was significantly older than me that added me on the Snapchat app through using my phone number that was posted for work purposes. I brought it up to a manager, but he brushed it off as this coworker just being "awkward" about talking to people. He also did this to another female coworker I was close with. We both just blocked the aforementioned male coworker and kept our distance. This was years ago, though, and I'm sure things have changed at this location. Additionally, the head manager was generally pleasant and conversational, but he wasn't very present, and when he did work at the store, if you were closing, you knew you'd probably being staying very late past your normal hours since he had a tendency to micromanage small things. You get a half-hour for lunch if you're part time and a full hour if you're full time. My managers tended to be pretty strict about making sure you don't go over your allotted break time, so that's something to keep in mind. The employee and family discounts are really nice compared to other retail stores, and that was definitely a positive of working there. Additionally, be careful if you're sick or go on vacation; management might not schedule you very much following your leave (depending on your managers, again), so make sure you're assertive about something like that happening. I do miss the people I worked with there, which was the biggest plus of this job for me, and there's definitely some that I still consider good friends. 

At the Under Armour Brand House in Chicago, the atmosphere is normally good. As a teammate you see a lot of different people, especially because of the store being located on Michigan avenue. The pay is great for a part-time student who needs a job in an environment that doesn't require much but to simply do your job. As a selling specialist, you are dedicated to the athlete experience, which is easy to catch on to if you are a people person, and the discount is great! The management is not the best and, for me at least, when I first came to the company there was no official training/orientation at all, so I was left to figure out what to do and what not to do based on what I was seeing other teammates and managers do. I was there for approximately two years and I saw management quickly change as people were moving on or discovering new opportunities outside of the company. Majority of the managers are really cool, they seem to have your best interest at heart and are more than likely going to help you out when needed. The minority of managers aren't very personable, make the environment uncomfortable to work in, and tend to play favorites when there is an opportunity to take on a leadership role. These few managers are ones that are in higher up roles, so it was always unfortunate for many new hires who didn't know how they operated to go about learning about the culture of the store. Overall it was one of the best decisions that I made in school because it was a low maintenance, well-paying job, but I would not recommend it to anyone who is not a student or doesn't see themselves in retail for too long.

As an Assistant Manager, I’ve worked in retail long enough to understand the challenges that come with the job — but my experience here has been overwhelming in ways that go far beyond normal retail pressure.

The biggest issue is **safety**. Theft happens every single day, nonstop, to the point where it feels like we’re expected to manage loss prevention on our own. There is **no dedicated security**, and the company absolutely has the resources to hire their own. Instead, the burden falls on the managers and associates, and it creates an environment that feels unsafe, unsupported, and mentally draining. No one should have to feel on edge every shift.

The workload is another major problem. It never stops. You finish one task and five more appear. You go home and you’re still thinking about the store, the metrics, the shrink, the staffing, the tasks that didn’t get done. It genuinely feels like you’re working seven days a week even when you’re not physically there. **There is no real work‑life balance**, and burnout becomes the norm.

Compensation doesn’t match the level of responsibility or the stress. The annual increase feels like a joke — a number so small it doesn’t reflect the workload, the expectations, or the sacrifices managers make. For the amount of pressure placed on leadership, the pay simply isn’t worth it.

I truly wish the company would do better. Invest in security. Protect your teams. Pay people fairly. Create a structure that allows leaders to actually lead instead of constantly putting out fires. There is potential here, but right now, the experience is exhausting, unsustainable, and far from what a company of this size should be offering its employees.

I was one of two Facilities Technicians. Or in layman's terms A Fix it Felix/janitor water boy. I'm a retired "BIG Box" wholesale hired on as a much needed position in which I was not only happy to do but also grateful I had a job. In a department with a arrogant sense of superiority and lack of skilled performance that I'm used to. I was treated like a bum that the peers assumed I was. The majority of my team 2 were mostly respectable. Except maybe 2 of the non engish speaking men that felt like bullying the new hires, ..ie superiority and entitlement.  The early morning team 1 comprised of the even more superior alpha minded personalities. I felt it was time for me to exit my possibilities of enjoying this great company for who they are. So sad to see such inner destruction that the CEO knows nothing about and also human resources has no say here as far as being a direct access for employees to present medically require time off. It has to be approved by an outside investigation company. If you need time off for a surgery or illness more than likely they will want you to sign for open access to all your medical records. This is why I quit before my 90 day probationary period  was over. Awesome company, good management, rotten senior employees. Like a cancer within that should be addressed. I only speak of maybe 3 senior employees that are the cancer but are given too much power to flex their unskilled superiority. One trick ponies. 

If you’re a lead at the Woodbridge location, unless you’re a yes-man to the store manager, you’re definitely going to feel that your job security is being threatened. Behind your back, he’ll have the other leads on your back. They’ll text him every little thing you do wrong and then you’ll get a text going off on you. Another thing to note is that the store manager openly stated he didn’t want to hire any other females for leadership positions because they “argue” back. There’s no compromise. He wants it his way only.

Teammates and management are super shady. Everything you tell someone gets around. Store manager hires his friends/best friends then immediately promotes them into leadership roles. You can’t tell HR because the DM finds out and talks to the store manager which again gets around and then they get rid of you. If you want to deal with a lot of stress and managers who don’t give a heck about their employees, apply. Even if you’re on top of your availability for scheduling, they don’t listen. They prioritize favorites and once you’re not a favorite the whole work environment is toxic as heck.

They don’t pay teammates well and even with the new MVT system in place, the SM was able to make his bestie MVT right after he got promoted (leads aren’t supposed to be MVTs). Higher management like the DM doesn’t care. They’ll tell you to trust them but if everyone’s information is getting around...it’s obvious who’s telling who what. So please be wary when applying to this location.

What is the best part of working at the company?
All the customers appreciated each moment of interaction.  I would stay with each through the entire process and give total individualized service.  I never had an unhappy person as I treated each as the center of the world, and all the employees supported me in my efforts.  The management is very understanding and really values each member of the team's effort.  So, I left on a good note and appreciated being put on the sales floor, in addition to the discount on getting nice clothing.

What is the most stressful part about working at the company?
I love stress since it puts me in the moment, therefore I never once had an issue.

What is the work environment and culture like at the company?
Relaxed and focused, and my advice is to be in the moment since the external world will take care of itself.

What is a typical day like for you at the company?
Check with management as to assignment and once again upon leaving.  I would greet customers and ask if they needed assistance.  Often, I would be looking in the back to find what was not on the floor.  I always had a good way of working with the customer.  If we do not have it, we can order at today's price.  It takes 3 to 5 days with free shipping to arrive at their house, and there is a 60-day return policy.  If they were purchasing a gift I would tell them to get different sizes and return the unused ones.  So, I was into total customer satisfaction.

I enjoyed working with my teammates - many of them were really hardworking and knowledgeable and went out of their way for the company.

I wish I could say the same for the company. Middle management is horrible and I’m only assuming leadership isn’t together as we had 4/5 CEOs in the same about of years. 

What’s frustrating is due to leadership changes and my own departments lack of actual leadership or knowledge of business many people who come to under Armour with the ability to actually make positive change are shoved to the bottom by middle management in fear of loosing their jobs. If you’re a VP or higher you probably love the job. But if you’re in any sort of entry level position or lower on the food chain good luck trying to advance anywhere in the company.

Other departments seem to be great and have wonderful teammates. The Customer Service department is a joke. People who shouldn’t be in positions of power and have zero clue what they’re doing or how to use analytics correctly to make real changes for the better. They’re just giving away 100,000’s of dollars in promos and product replacements. The fraud department is non existent as CRS reps catch most of the fraud not the fraud team. 

Highly recommend working in any department other than CS. Team Sports, Product Development, and Wear Testing were all a joy to be a part of and learned a ton. 

I worked here at the building in Sparrows Point Maryland through a temp agency which is just as bad.  I started working at this facility months before their grand opening in February and all of my hard work was pretty much ignored for nothing without regard for a full-time position through Under Armour.  They give you a bunch of broke promises about how you can go from temp to hire but you never can. They're more apt to keep bringing in Temps and work them hard just to get rid of them whenever they feel like it.  When things come up like meetings and events come to appreciate their accomplishments you are disregarded like you didn't help the company work towards their goals. 
 When you speak to management they always pass the blame to someone else and have no problem treating you like a dumb worker also I have noticed that the lack of respect for a person's beliefs and nationalities is held in low regard.  All I ever hear from the workers they're already is that five years ago they would hire through temp agencies and that they would give them bonuses and all of the perks of really being a good worker but at the present moment all of that is just hearsay because I have been there and I haven't seen any of that and it's a shame because I really wanted to work there through Under Armour and not a temp agency that they just puppeteer.

I was very excited to join this company as it seemed a great opportunity. They lured me in with the promise of lots of hours and chance to move up. I worked at the Houston outlets location for a little more than a month and in that time period I was given two 4 hour shifts a week, I had to wait an extra 5 days to receive my first check after requesting direct deposit. I was told by other employees that you will only get days to work if you befriend the scheduling managers and kiss up to them. The scheduling managers would give a surplus of days to people they were friends with outside of work. An example of favoritism within this company was how someone who was hired at the same time as me received 4 days a week while I was given only 1. The job task include folding clothes and saying hi to customers thats it and I felt useless. I would beg to be put on the cashier to help out and the managers acted like it was rocket science to work the register. This company and their favoritism driven managers wasted my time and overall caused me to lose my insurance for my car and evicted from my apartment. Do not apply here unless your a high school student who would like to be paid 200$ every two weeks.

Top Job Titles	Average Salary
Sales 32 salaries reported	$15.89 per hour
Stocker 18 salaries reported	$16.68 per hour
Sales associate 90 salaries reported	$16.34 per hour
Seasonal associate 50 salaries reported	$15.81 per hour
Stocking associate 47 salaries reported	$16.48 per hour

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