housekeeper

guest experience manager

line cook

laundry attendant

concierge

Under Canvas

Amazing spots to work at such as Acadia, Yellowstone, Mount Rushmore and more! If you think about it tourists pay thousands to spend a couple nights, you won’t pay a dime for housing! Usually your co-workers all share common interested such as hiking, camping, exploring the national parks which makes great company to go out and do things with others! There’s mainly 5 departments, the more fun ones are camp concierge and GEC, you won’t be over worked with less pay, you’ll have lots of customer service experience and you get tipped for helping with luggage to the tent. The most over worked department is housekeeping its all about the aesthetic so they are grinding hard to perfect each tent like in the pictures. Another thing to keep in mind each camp has it own general manager and assistant managers meaning you never know which one has a good head on their shoulders you may be with the best leaders or the not so great. As far as promotions goes, take the chance to move up if you love the company and its for you! Just make sure you talk to ALL of the managers at your camp to have good sense of how to move up otherwise you’ll be mislead!! Some give great points to assess yourself and push you to do well while others don’t communicate as well and give vague advice, not very keen to their position. Apart from that there’s lots of growth in the company, great concept for tourists and fun opportunity to travel to amazing national parks! It’s also a seasonal position you could apply to the set up crew and take down if you wanted year around. 

The bosses are worried about when is their next vacation or fun trip and not worried about the business at all. 

They will do the bare minimum to get by always and if you have suggestions please don’t bother bringing them up as you will be told to stay in your lane by the insecure and inefficient management. - yet if they get on the phone with the big boss their personality completely changes to a reasonable person.

These bosses will suppress you into mindless useless work and treat you like you are nothing to the company so they can give the promotions to them and their friends who they hangout with no matter how much you ask to move up. No matter how hard you work. Their friends come first always over performance.

It’s very obvious when management has no idea what is going on around them by choice. The team is constantly fighting. I was harassed and bullied all season and I do believe the entire team has quit 2-3 times through the season, so it’s not just me.

Please understand not all Under Canvas locations are like this, but when you have a random group of people who are running from something or to something, slang together every year - you will have awful groups.

The motto of this company is not progression or growth. It is let’s please finish the season so we can get unemployeement and off time.

If you are a laid back person who doesn’t care about their future. This is the place for you. 

This company could care less about how hard you work or what you could do! Only thing that matters is if you are one of “the guys”.

They will undercut you at every chance they get. 
Example A. Fire the GM with no succession plan
Example B. Won’t pay people who step up to help out in a bad situation more, or even thank them. 
Example C. Hire you an assistant and then pay that person more then you! 
Example D. Like I said if you aren’t one of “the guys” you won’t be offended a job for the next season. 

Honestly loved my job and the location I worked at but after no training, poor management, no support from corporate, not compensating those who deserved it, drama, lies, and so on I’m happy to no longer work for this company! 

Employees are often overworked (especially housekeeping) and seen as lazy if they get tired. HR and corporate gives no support. The housing is really nice comparative to other seasonal jobs but in the past there have been issues with mold and water quality. The GM will gaslight you if you bring up valid problems until you feel silly and back down. Some employees fired with only 48hrs to leave housing for relatively small infractions. There’s is very little training given but you are expected to know how to do everything. One of those companies that says you’re a “family” but won’t hesitate to put you out if you don’t fit the mold, even when you’re doing your job perfectly. Pros are that the pay is pretty competitive, there’s opportunity for overtime at the end of the season and you can stay in employee housing in the off season if you sign on for next season.

The company seemed promising, was aware of my service animal when hiring me (not emotional support) but after arriving I was expected to not bring my SERVICE dog to work with me and leave him locked in a room (no Roomate) or kennel (with Roomate) for 10hrs plus travel to and from camp 20 additional minutes. Very little training your kinda just throw into it. Half the supplies you need are never there so other crew members get upset when you can’t prep their job for them. Not an accurate job discripion of your duties they always add more. And pay is inconsistent from camp to camp meaning one camp you could get paid $18 while the next Camp $16 for doing the same job. Management can take days to get back to you if they even do and most management staff don’t seem fuller trained in who to train and manage a camp.  Seems like the whole company is run by 25-35 year olds 

What is the best part of working at the company?
The managers were pretty much all just wonderful people that actually got in and did the hard work, sometimes working harder than everyone else.

What is the most stressful part about working at the company?
I really didn't find much stressful at all.

What is the work environment and culture like at the company?
Well it was a great environment beautiful area The only problem with the environment was that I was older I'm quite a bit older than most of the people that work there so that was a little bit of an issue.

What is a typical day like for you at the company?
Well I worked in the laundry so a lot of folding laundry and washing laundry but we also had lots of time to laugh and have fun.

I had a great time working at this camp.  I hope to return to work for another of the company's locations starting next year.  Some of the management shuffles around a bit, but they are usually helpful, supportive, cooperative, and knowledgeable.  Other coworkers get a little rowdy sometimes, and the on-site housing situation involves a roommate in a smallish space - which can cause personal spats and awkwardness - but the cost of rent is great for what you get.  I returned for a second season and would recommend it to anyone with people skills and a keenness for the outdoors at all.  Yellowstone is a remote location.  I loved it, but it's not for everyone.

Truly enjoyed my role at this camp but never felt supported or listened to by the management team. Even felt harassed by them at times because of favoritism. My ideas were stupid until someone else brought it up. I was patronized for asking about things and suggesting a different way of doing things. No encouragement from leadership, but if you do one thing wrong you'll get yelled at. You can go above and beyond and have skills the managers don't but will never hear a "thank you" or "good job" from them. The most unprofessional leadership team I've ever seen.  

This is my first season to work at Under Canvas Grand Canyon. 
I'm the Shuttle Driver this year and having so much fun transporting staff to and from our campground resort. 
As we prepare for our opening on April 17th, our management team has been so innovative and generous.
Yesterday, the restaurant team practiced their skills on the rest of the staff. We were able to order from the breakfast and dinner menu and were served delicious meals, twice!
Then, Under Canvas treated us to a cookout with more food, a singer to entertain us and s'mores by the fire pits.
I honestly have to say, I've never worked for a company so devoted to caring for their staff the way that Under Canvas does! 🌹

What is the best part of working at the company?
They have brand new year-round employee housing for just $12 every two weeks! 

What is the most stressful part about working at the company?
The heat! However, it is only a short period of time, and then it cools off again. Also, next season they will have air conditioning!!

What is the work environment and culture like at the company?
Great! People are wonderful, and from all parts of the world! Also, being able to work outdoors is a huge blessing! 

What is a typical day like for you at the company?
Arrive at 8am, team meeting, get a yummy free hot breakfast and coffee, then get to work!

Top Job Titles	Average Salary
Housekeeper 116 salaries reported	$16.03 per hour
Guest experience manager 76 salaries reported	$17.42 per hour
Line cook 82 salaries reported	$16.66 per hour
Laundry attendant 67 salaries reported	$16.11 per hour
Concierge 71 salaries reported	$15.68 per hour

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