technician

laborer

construction supervisor

equipment operator

dispatcher

UniTek Global Services

I have never seen such a steaming pile of a company before. 

Unitek is so badly managed that they have had entire markets close because the entire office quit. Executives are constantly pushing for rounds of layoffs to try to balance the budget, but instead of laying off useless layers of over paid incompetent upper-management, they continue to remove the production level employees, the employees who actually provide income to the company. 

About a year ago, they fired the director of construction, and just never replaced him. The managers do their best, but without a director to oversee all the various projects the construction office has developed a very competitive environment, with the managers all fighting for resources that don't exist. 

They have forced employees to handle all the responsibilities of a higher position without compensation, frequently giving employees a title of "Acting ---", assigning all the responsibilities of a higher position without any pay increases. Usually requiring employees to do multiple peoples jobs, as they cut staff, demanding more hours, from salaried employees, without any adjustment to their compensation. 

Upper Management frequently promises help but never delivers. Since I started with the company they have cut the construction staff by 2/3. Our customers have stopped awarding work because they know we don't have the staff to be able to complete it, which is pushing revenue even lower. If the upper management continues pushing in the direction they are going, I don't know if the company will exist in a year.

I have worked for Unitek Global Services since 2018. Over the years, I have seen the company steadily move in a positive direction and move towards a full turn key fiber infrastructure company. With in my years here, Unitek has grown and put leaders in place that have vast knowledge of the fiber industry and know how to grow for competitiveness and providing our customers with quality partnerships. 

Work life at Unitek is hectic, in a good way. Everyday is challenging, exciting and provides an ability to learn from each experience. Management and the Executive Leadership provide excellent guidance and also listen to every employee for input on how we improve and work together. The mentality that Executive Leadership have, created a culture of career growth and ownership in what we do each day. 

All telecommunications positions are difficult and stressful due to the nature of the business. With the culture at Unitek, even with the nuances of working in telecom, the difficulty and stress is mitigated by the teamwork and mentality that has been established and pushed everyday. 

Did not Learned enough at this Company because CI Services has a poor training skills .and poor communication skills   when it comes to communicating with their employees . The Training personal is very weak and unprofessional very disrespectful towards their employees. The managers of the Fiber Technicians are unprofessional and rude and  Lied to Human Resources about training their employees and looking out for their best interest and the company itself.but its all a Lie non of it its true they do  not give the proper  training their employees properly and to make sure that their employees /co workers succeed in this company. The training they provide supposed to be for 3 Months but they cut employees loose at 1 month and push employees to be on their own on the field. This Company basically instead of wanting their employees well being and success they only care about their own benefit and hiring their own family members and making sure that their family members get to move up soon as they get the chance without giving the senior employees a chance to move up in the company.
Overall i will never recommend this company to any one that is looking for work in the fiber optic field its horrible.

When I was recruited, I was told that I would be working M-F, 8-5 everyday. During training, it started to become apparent that the company was in complete disarray. The guy that was supposed to be training us was constantly on the phone putting out fires with customers who had put in a work order that wasn't completed. They should have had a designated trainer, not the state wide manager doing the training. 

After a week of inadequate training, I was sent out in the field with a trainer. I was told to drive over 2 hours to meet the guy. When I got there he tells me that he is actually heading back to where I just came from. He doesn't know why the manager had me drive all this way to meet him. I started my day at 5am and didn't get home until 9pm. I was told this is the norm in the summer (contrary to the recruiters promise of getting home by 5pm). I was also told that I would be working 6 days a week and sometimes 7 if necessary. After that first day, I said goodbye. 

I actually liked the locating work. It was pretty relaxed when you could interpret the managers instructions. If you don't have a family and don't mind working constantly then this is the job for you.

UniTek Global Services was located in Blue Bell, PA. Even though I worked at Pinnacle Wireless Services, a newly acquired division of UniTek, I never felt that I was on my own.  I met with my team & senior management in person,  twice a month & participated in weekly meetings via teleconferences. 
As part of a team of recruiters, we would share candidates, ideas and resources with one another in order to attract candidates quickly, in order to meet our team's goals.  I could not have asked for a better group of people to work with both in Recruiting,  as well as those business units that we supported.

My manager was awesome. He was very supportive by giving us the tools we needed and was always quick to praise and encourage each of us, which brought out the best qualities in all of us.

There was a strong lack of knowledge, desire to learn and understanding of the process needed for efficient production numbers and quality work. Although I worked in a productive region, the scheduling and routing was done by myself and two other people because when management intervened there was a decrease in production and frustration among coworkers for lack of communication. Problems that were addressed with upper management went nowhere and upper management from Unitek assumed that the Ohio manager was in charge of routing and production which was far from the truth.
I was lucky to be part of a crew that took pride in their work and liked being competitive, yet also knew that speed could cause a damage. This was proven when one of my leaders audited a previous crew chief and found marks to be 6 feet off. The previous leader was made aware of this in a nice manner that was not demeaning but he casually shrugged it off.
When items were shared with upper management about how to increase production and limit liability they were met with disdain.

Unfortunately, what began as an average or OK place to work has turned into a soulless corporate environment where the ambitious or hard working are slowly withered away in time spent wasted at a company that manages to continue operating in spite of their ineptitude.

Prepare to cater to the whim of Senior Management with their fickleness and poor project management thus guaranteeing that all current and future endeavors are met with either failure or at best, poor results.

In addition, do not expect any loyalty as employees that are willing to grow within the company are either ignored or pushed aside for overpriced contractors or consultants. As one would expect, morale within the company is extremely low. It is not uncommon to see an employee to suddenly quit in the midst of a workday without notice.

In good conscience, I cannot recommend this job to anyone.

Gave this Company a 1 that's being GENEROUS, Unitek buys little company's then folds them because of very poor management. BEWARE! UNITEK started Direct/Sat then put completely inexperienced Management at the top of their locations in all states, Mesa AZ. was the worst went through 2 State Managers that I knew of within 4 months, Asst. State Manager complete JOKE dressed like a preppy but didn't know squat. ABSOLUTELY NO TRAINING, 2 weeks class training hearing about keeping mirror in, but ABSOLUTELY NO SOP'S for Manhole entry. Employees found out about company closing it's door with a JOKE of a meeting informing TECHS that UNITEKS Direct/Sat was surrendering the contract with Century-Link because of low profit but in reality every state that UNITEK had was ONCE AGAIN POORLY MANAGED. DO NOT BE FOOLED, Unitek is to be BLAMED for POOR business practices.

At SDT, as a supervisor one would be given more projects than one can handle, expected to manage the whole aspect of the project while the manager does nothing other than request more work that the company does not have the resources to complete. This in turn causes everyone to stress over the prompt, on schedule completion as more jobs are coming than being completed. The management only cares about forecasts, not understanding what it really takes to perform the work. They are understaffed, and as a skilled laborer (splicer, aerial lineman) you will be expected to work days, nights, weekends with little to know notice. Their benefits are horrible, overpriced healthcare with lack of coverage. 

I have worked as a professor and higher education for over a decade, including university leadership, i took an adjunct position to supplement income, the pay is extraordinarily low, and the volume of time commitment for a job that pays essentially two hundred bucks every two weeks is absolutely  insane, in addition, they require a lot, of course leadership from adjuncts, which is an unusual visual model. But they also persist with a tremendous amount of micromanaging. I would absolutely recommend this company to no one who has any academic experience. On top of that, their curriculum is deplorable.

Top Job Titles	Average Salary
Technician 3 salaries reported	$22.83 per hour
Laborer 5 salaries reported	$19.00 per hour
Construction supervisor 4 salaries reported	$60,304 per year
Equipment operator 2 salaries reported	$23.75 per hour
Dispatcher 1 salary reported	$60,000 per year

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