Unique USA

Unique USA (aka eSaleRugs, Rugs.com, Unique Loom) is enjoying rapid growth and expansion, but has thus far been unable to deal with the growing pains that come from that. C-level executives hire their friends and family to upper management roles. There are new positions being hired for all the time, but there is no onboarding and there is reluctance from upper management to accept new ideas from the people they're hiring. When combined with a general lack of communication that pervades the company as a whole, it's extremely difficult to get anything done. The company will hire underqualified employees so they can underpay them for their roles. If you're looking to gain a year of experience and you have a lot of patience, this place can be a good stepping stone, but nothing more. 

Pros:
Younger workforce
Flexible hours
Work-life balance

Cons: 
High turnover
Lack of communication
Low pay by market standards
Office space is at full capacity, forcing some teams to tables in the hallway
Little opportunity to advance if you're not a man or a family member
HR policies were adopted with warehouse workers in mind, and many do not make sense when applied to other departments

This company has been enjoying massive growth in recent years.  With that massive growth there have been massive growing pains.  Some folks started out with the company when it was much smaller, and have been put into leadership roles for which they are not qualified.  

There can be room for growth, where an employee can take on additional responsibilities and move into different roles; the issue with this is this means that those who take responsibilities are winners, and those whose responsibilities get taken are losers.

Poor quality products, policies that leave the customer waiting on refunds for months, dishonest shipping .policies.
Company growing to fast can't support its own growth. 
One of the worst jobs I've ever had,. 
They offer commission structure for sales , but take away your sales for mistakes you make. They don't advise you on the mistakes or provide a list of mistakes
 A mystery person tracks your mystery mistakes. 

From day one, this has been one of the worst places I’ve worked. Management’s priorities are everywhere except where they need to be. The only redeeming quality of working here is that it’s a job that pays marginally more than minimum wage. If I had known what I know now, I wouldn’t have taken a job here.

This is a great company with an even better culture.  The company has doubled in size in the past 2 years. With that many changes have been implemented some are great and others not so much. The people are friendly and helpful. The benefits are good. The company continues to grow and do wonderful things.

not overcommunicating, not honest, not delegating work evenly, high ee turnover, great ee rug purchase benefit 50%, fun environment, friendly staff, nice office

No benefits, no advancement and they over work their employees. No support from upper management when it comes to customer needs. Train their employees to lie and cheat their customers.

The working environment was hectic for a while as they moved programmers around, but it eventually evened out. Management was here and there, but work got done as needed.

Busy, not micro-managed but need to do your work.  Like the 4 by 10 schedule.  Need to be fit to do this job and don't need to go to the gym after.   

No real chance for growth, favoritism within management, pay is not efficient for the multiple tasks expected of CSR role. Horrible commission. Management is uninformed.

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