cashier

manager

laborer

assistant manager

customer service associate / cashier

United Refining Company

The actual refinery (plant worker) is a great place to work that pays very well, especially for this area that has lost a big share of its good paying manufacturering/labor jobs. This is a place you can support a family on and provide them a pretty good life. It is not uncommon for unit operators to make over $100,000 annually on swing shift. Everyone starts out as a laborer in the maintenance department making the starting wage on day shift 7am- 3:30pm Mon-Fri. You can then bid on sub jobs which is a job newer employees can get covering for operators who are sick or on vacation. You make a very good hourly rate when doing the sub job. Depending on what sub job you get and when you get it you could work it only a few weeks a year. Some of them you cover for multiple workers and spend a big percentage of your time subbing and can make a very good wage for 9-10 months out of the year. Then you can bid on full time operations jobs and skilled maintenance jobs when they come up and they pay much more than the staring rate. Usually you can get an operations job full time within 1-3 years. They are rotating swing shift jobs. You work 6 days on one shift, get 2 days off, then switch shifts working all 3 shifts. If you bid on a job in the operations department you must commit to staying in operations and swing shift for 18 years. There are many different types of operations jobs but they all require shift work commitment. You will make quite a bit more money in operations but the trade off is swing shift. Maintenance jobs take longer to get. Sometimes more than 5 years. They are Mon-Fri day shift besides during shutdowns and emergencys. They pay very well also but you won't make as much annually because operators average more overtime and more average hrs worked. The worst part is the first year. New employees are hired as probationary for a whole year. The company can let you go at any time for any reason during the 1st year. If you don’t miss work, aren't a cocky arrogant know it all, and just show up, do what you are told and do a good job and keep your mouth shut that first year you can set yourself up with a good paying job.

This place was a very fun and almost always fast working environment there was barely any time when we could take a break when we were not slammed with customers all through out the day. My coworkers were amazing even the management seemed like more your friends not your boss until you got into trouble. i really learned alot from this job everyday with how to handle bad situations with customers that are having a bad day and bring it with them to the customers who would come in every morning for there coffee. Being friendly and outgoing made this job great but it didnt stop me from doing my job and telling people no when i had to or telling them to leave or empty there pockets because i saw them stick food or something little in there pocket, the work schedule bounced around alot but i had time for my family mostly because i only worked 3 days a week after a while when we started to hire more people we all got less hours except for the couple full time coworkers and the management.

The employees were frustrated with the point of sale system because of its tendency to crash during customer transactions. As a store manager, I worked endlessly trying to navigate a point of sale system and managers work station that was constantly crashing or losing valuable data needed to complete the daily story report. 

Each promotion brought a different manager teaching how they were taught but not all managers were doing the job the same way. Not to mention the online training required for new employees to participate in is monotonous and not a particularly good online training program. 

Store level employees were often treated “less than” the employees at the office level. Also, employees are required to open, close, or run a store by themselves. This made it challenge to have a proper break or lunch without business interruptions. If there were any unforeseen circumstances, the employee had to deal with it themselves. I am unaware of any other small retail businesses that required this of their staff. 


I have worked for this company for 3 years I have seen so many people come and go the door is revolving they do not reward the employees that has been here and are loyal to the company I have been told multiple times that I am going to get a promotion after working my butt off missing my son's first Christmas and two Halloweens multiple holidays with him. I have had my full-time revoked multiple times at least 3. I have to work myself to death because nobody on any shift does any work in the cooler back stopping grocery nothing they stand there and you can't say anything to management because they will look at you and say suck it up. Managers just want to sit there in the office most days and complain when there's other work that has to be done because overnights ( mostly me ) has forgotten one or two things a day maybe. Anytime you ask for a day off it's like pulling teeth from an angry crocodile but management can take a week off with paid vacation. And everyone has to suck it up. You have no life outside of Kwik Fill

A typical day the work place was fast paced. There was always something that needed to be done. Before I started work at the Kwik Fill I did not know how to run a cash register or a lotto machine. I learned all of that very quickly after starting there. I learned all the ins and outs of working in a gas station. All the management that I had throughout my time at the Kwik Fill were friendly and were very easy to talk to. Most of my co-workers friendly also and very easy to work with. I did have a run in with one of them but we were able to work through it very quickly. The hardest part of the job I think was when I was working alone at any given time and having to keep up with everything that needed to be done before my shift ended. The most enjoyable part of the job was when I was working alone in a smaller location and was able to get everything done in a timely manner and without anyone hovering over me.

When I first starting working here I found out quickly this place was all about favoritism. If your not liked on day 1 the yellow hats or the blue hats will make life hard for you until you prove yourself. Pay is excellent. But management could be better. One of the biggest problems I’ve had with this place is that if a yellow hat or a blue hat harasses you, you have to take it. Me personally I don’t think that’s how a workplace should be operating. Since it is a refinery id figured everyone would be looking out for each other but that’s not the case. The supervisors are extremely helpful and understanding it is a big place to learn but they will walk you through everything even if it involves baby steps. Its extremely good pay. This place definitely opens doors for a better future for anybody willing to learn and give it 100% everyday.

This is one of the most ungrateful retail jobs. Especially this location. There is no advancement,  the pay is subpar for the amount of work you're expected to know. And the new hires are paid more than those with the yearly reviews, which this location WILL hold it to force you to remind them, and go "you didn't say anything". The toxicity from the store location is based on if you speak up about things wrong, they take it personally and will single you out every time. They don't talk to you privately, they refuse to train more than four hours and then throw you on a shift alone. The micromanagement and the belief that this SM is never wrong even with written proof is absurd.

United Refining is a great place to work if you're looking for a job more so than a career. The employees are often very nice and supportive of one another, however there are many issues that make the company a less than desirable place to build your furture. United Refining company does not pay a competitive wage - often times  fast food employees make more money than management at United Refining. United Refining offers a 10% employee discount - only if purchases are made with cash and there are many exclusions to this benefit. Often times United Refining will ask employees to wave their meal breaks so that they can work 8 hour shifts without breaks (usually when a meal break is waved the employee is the only person in the store to cover the entire shift).

management and corporate do not handle human resource harassment calls well they will do anything to push you out of the company  like most corporations its all about what they benefit from it not their employees and customers truly sad they also should start hiring managers due to experience and not based off of being an assistance for a few months or a manager only one year before getting trusted with an even higher title and certainly not rehire an employee who pulled a knife on two minors employees working in ice cream the only beneficial part of the job is some times you come across coworkers that become real friends

Top Job Titles	Average Salary
Cashier 5 salaries reported	$11.00 per hour
Manager 1 salary reported	$127,500 per year
Laborer 8 salaries reported	$2,500 per month
Assistant manager 3 salaries reported	$13.00 per hour
Customer service associate / cashier 7 salaries reported	$11.36 per hour

Working at United Refining Company: Company Overview and Reviews

United Refining Company

United Refining Company Ratings

Popular jobs at United Refining Company

Salary Satisfaction

Job Seeker Tools

Employer Tools

Browse

Stay Connected