security officer

correctional officer

armed security officer

patrol officer

security supervisor

United Security Inc.

During my 30-day experience at USI a typical workday consisted of attending multiple meetings, often between three and five per day, while managing product-related tasks and collaborating with team members. One of the biggest challenges was the lack of comprehensive training. Although a peer review system was in place, I did not receive the level of guidance or support needed to fully understand my responsibilities, which often resulted in employees being overworked and expected to learn on their own. I learned the importance of clear communication, self-reliance, and adapting quickly. From a management perspective, I found that expectations and realities did not always align. For example, management assured employees that there would be no concerns regarding job security, despite previous employees being let go shortly before my start date. Additionally, some information regarding turnaround expectations and disciplinary processes appeared inconsistent. The workplace culture was diverse and inclusive, with efforts made to ensure employees of all races, religions, and backgrounds felt welcomed. This did not always feel as such. The company also provided perks such as complimentary meals during weekdays and workplace entertainment. The hardest part of the job was navigating limited training and support while meeting expectations. The most enjoyable part was interacting with people from different backgrounds and taking advantage of the provided meals and a minimal bi-weekly check.

United Security Inc. is a great company. At United Security Inc. we supply security for various corporations, whether a convenience store or a big event. We make sure the customers/attendees and staff are safe from potential threats. On a typical day at work I maintain a secure environment for the company I am stationed at for that day. I do my best to divert any potentially harmful activities to any persons or the company I am working with. Working here I have learned a lot about maintaining a professional appearance for the work place and most importantly noticing the signs of a potential "threat". the management here is very efficient . They work with and trust their employees which is very important  in any company. This workplace is more casual as in how you approach or talk to any costumer/attendee or co-worker but it is always in a respectful calm manner. I find it very easy to get along with the people I work with. The hardest part of this job is being able to read a persons demeanor or know what their intentions are when entering the establishment. The most enjoyable parts of this job are being able to work with the general public with creating a safe environtment for all to carry out their everyday tasks.

I’m going to be as thorough as possible. This company operates in a highly rigid and procedural manner that at times can affect groups of employees. Prioritizing strict enforcement of rules and policies over employee support or professional development. Communication is often inconsistent, leaving employees unclear about expectations and vulnerable to sudden disciplinary actions. Minor issues or misunderstandings are treated as serious violations, and there is little room for context, discussion, or clarification once a situation arises. Management tends to act in a punitive rather than constructive way, making decisions that can feel abrupt and disproportionate. The workplace culture emphasizes compliance over collaboration, creating an environment where employees may feel stressed, undervalued, or uncertain about job security. While some staff are hardworking and committed (mostly the guards) the overall environment is highly controlled, with minimal flexibility or leniency. The company’s approach to policy enforcement and management decisions suggests that maintaining appearances and following procedure is often valued more than fostering a supportive, fair, or transparent workplace. The company was highly toxic. 

I can only speak for the management in the Westchester, NY area. Admittedly I was a lifeguard, which they don't frequently deal with however; management was impossible to get ahold of, displayed extreme favoritism, and was just generally incompetent regarding everything they were involved in. Prior to USI gaining the contract at the building, there was always a staff of 10+ lifeguards every summer. The last summer that I worked, we entered the summer with THREE (3) lifeguards on staff, even though management was aware of the issue and were "trying their hardest to recruit lifeguards". The lifeguards that they eventually hired admitted that THEY applied to USI, and USI wasn't seeking them out. It took USI 5 weeks (summer season is only 16ish weeks) to hire 7 lifeguards, only for 2 of them to immediately quit. It took USI more than 2 months to get LIFEGUARD uniforms, and they only ordered Men's XL and XXL uniforms, leaving our female lifeguards without uniforms. Oh, and their new lifeguards were receiving the same pay as lifeguards who had been USI employees for years while they dodged questions about pay raises. Absolutely despicable management, that genuinely doesn't give a f#*! about their employees, doesn't pay well, and will ignore your attempts at contacting them to discuss your concerns. 

Worked here for thr past 2 years, enjoyed the contracts but communcation between workers and upper managment is awful. Post orders are inconsistent and something even contradictory (if not nonexistant). The best I could say about the position is if you like a job where you are mostly independant its good, but be prepared for things to be blamed on you periodically if something happens and you weren't around to defend yourself. Cameras at most sites do not work so you can't actually help police or even clients when something needs to be looked into, and the work environment favortizes out of sight out of mind over efficency. Management had been better when the company first moved into RI, were much more supportive and kind, but after a year in the state they became very jaded and bitter towards employees. Things went even more down the drain after they added facial recognition cameras into the patrol cars which made many staff members uncomfortable. If you can handle never being informed whats going on, and other staff and supervisors being at you regularly, then the job itself isn't too bad. but overall the people make the sites miserable to work at.

In the state of ct if you are sick you are suppose to have paid sick time. United security inc Management as along with Yale upper management  do not regard the law when terminating officers if you call out sick the will not pay you and as well you will have a write up if you call out sick two many times the hospital sites is a horrible place to work because the the work environment is a crab in a bucket . In the hospital they are forcing everyone to to get Vaccinations even though it’s not federally mandated.You are constantly D escalating situation is that the nursing in clinical staff or calls in between patients and at sometimes It leads to Physical altercations between you and the patients the starting pay is 14.50 and you get paid every two weeks And there is no hazard pay for working in Covid positive hospitals And as well as many other diseases that you may come in contact with that sometimes the PPE provided it’s not efficient enough to protect you or anyone else If you speak up too much or you start sticking your nose into business that the management know is wrong and bring it today intention they will fire you

This is a great job. Ofiicers work together as unit. Police, Corrections, Court Officers that have retired are one of the best people I have ever met. They preform their job duties with respect and dignity. I worked the 3x11 tour in various hosptails and medical centers. What I learn about about working under United Security is the professionalism from other officers who have taught me how look for anything suspicious during my tour of duty. Like for example watching inmate every hour on the clock. Checking for visitors who might come up to the hospital to visit an inmate. The most important thing is check for information on who can receive or  make phone calls durning their stay at the hosptail. This is very important working for United Security. As a once New York City Correction Officer (retired), I preformed the same duties that were more stressful than ever during my 25 years of employment. I was was 12 years (2003-2015) with the Transportation Divison. My job duties were to transport inmates across state lines and to bring them to and from court in shackles.

I worked as a fill in at a couple locations in Pa mostly around Philly
When my location closed I was offered shifts at a different spot
I was able to travel out to Harrisburg and lebanon and cover a couple shifts out there and the manager got me a hotel room for covering so I didn't have to drive tired
There wasn't a supervisor, so I dealt with two different managers which was weird because it seemed the one didn't know the other scheduled me sometimes.
The pay wasn't the best but for what we did I can't really complain 
One of the main places I covered used to give me the employee discounts because they wanted us to feel like part of the family
If I only worked once or twice in a week or pay period they had a system to get paid early but it didn't give the full amount which kind of sucked
Overall I'd work for them again if they had another job opening

No stability in this place. Good luck trying to get recognition for anything you do unless its three years down the line. Was promised paid training, Did 40 hours straight that first training week and only received officially work hour pay rather than how long I was actually there. Management and supervisors do what they want, whilst telling you to not do that very thing. They will eat and use their phone even though you are told not to do either.
Took almost two years to get a raise of 50 cents even though we are told there would be a year review. Some people work here and get paid more to do the same job s others, not due to seniority. However, seniority will grant you a relaxed day of pretending to care about things but really sleeping in a hiding spot somewhere . In conclusion, make this job your extra cash or side job. Attempting to make this your main source of income would stress anyone out.

What is the best part of working at the company?
Pay, when you're actually getting hours. The work is inconsistent. They'll say they have a bunch of work available and then shifts get canceled last minute and you'll go days on TBD status with no actual work. It's not reliable if you're actually depending on regular paychecks. 

What is the most stressful part about working at the company?
The work is inconsistent. They'll say they have a bunch of work available and then shifts get canceled last minute and you'll go days on TBD status with no actual work. It's not reliable if you're actually depending on regular paychecks. 

What is the work environment and culture like at the company?
It depends on who you're scheduled with. Your partner can make your shift smooth or difficult, depending on their level of training, experience and ipc skills. 

What is a typical day like for you at the company?
12 hour shifts, sometimes 16 if relief doesn't show.

Top Job Titles	Average Salary
Security officer 365 salaries reported	$21.25 per hour
Correctional officer 132 salaries reported	$39.58 per hour
Armed security officer 49 salaries reported	$27.68 per hour
Patrol officer 36 salaries reported	$21.50 per hour
Security supervisor 34 salaries reported	$25.30 per hour

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