registered nurse

health screener

mental health technician

therapist

nurse manager

University Behavioral Center

The patients and work is rewarding and it’s unfortunate that due to clinical team’s management people are dropping like flies. From new staff to tenured staff, everyone has reported “it has never been THIS bad.” Somehow it keeps getting worse. If you want to feel consistently belittled, gaslighted, invalidated this is the place to work. Working here has taught me everything I will not do or be as a leader. To get into this field and become a sellout and brainwashed and see patients as numbers and your employees as objects truly disgusts me. Our feedback is never heard or respected. We are told that we don’t do enough and we do everything wrong. Despite all of us asking for support, better balance, and to be heard. There is no such thing as “work life balance” and going into a job like this, it’s understandable to a degree. The message received is “we don’t care, this is the job.” I wouldn’t even describe those in leadership as “leaders.” The environment and culture created by management is toxic, unsafe, and hostile. There are very few people who are reliable and trustworthy. There has been a rapid decline with changes of leadership, especially in the clinical department, in the last <1 year. (Years are reported  with adjustments due to being current place of employment). 

What is the best part of working at the company?
None, understaff, favoritism. The black staffs are look down unto. If you not in there little click they try to get you fired. They don’t like hard working staff. It’s unsafe to work in that place. You work with 15-16 acute patient all by yourself. Very unsafe. Just a toxic place to work at. 

What is the most stressful part about working at the company?
Understaff, toxic environment. Working alone with 15-16 acute patients all by yourself. 

What is the work environment and culture like at the company?
Toxic, very toxic. No team work. They use the strong staffs, them when you speak up and tell them it’s unfair for 1 staff to be always carrying the lazy ones. The HR is even worst, no respect for black staffs and a lot of favoritism. Just stay away from this place. Unhealthy work environment. 

What is a typical day like for you at the company?
Stressful, the units are always understaff, some nurses don’t show the patients respect or patient care

I've worked here for awhile. In the last 6 months new leadership has come on board making needed changes with the support of new leadership at the corporate level. I see and believe the changes are positive and will help with staffing and acuity levels. The hardest part of the job for anyone here is the shift of priorities on a daily/weekly basis. Therefore you never are able to get a process going to completion. But with the new leaders I believe we are finally heading in the right direction. The MHT's and Nurses work really hard and we need to acknowledge them more, something that is being addressed in real time. I enjoy seeing many of the staff grow, learn and improve their skills. I suggest you speak your mind but be respectful and professional. If there is a problem bring a suggestion/solution to the table, don't expect the results to be decided for you! :)

What is the best part of working at the company?
ABSOLUTELY NOTHING is good about working at University Behavioral Center !!!!!!!!

What is the most stressful part about working at the company?
Being the ONLY staff member working more than one unit at a time.

What is the work environment and culture like at the company?
VIOLENT!!!!! And Administration doesn’t care if staff are harmed by the patients. As long as only 1 person shows up to work that’s all that matters to them. If you voice your complaints or concerns it falls on deaf ears and they find so called reasons to terminate you.

What is a typical day like for you at the company?
Getting slammed with admissions especially with patients who don’t meet criteria to be admitted, but they’ll admit any just for the $$$$$. The admission process takes up to 2 hours to complete and you’re also slammed with discharges. Sooooo understaffed that they have Supervisors working the units and Mental Health Technicians cooking in the cafeteria for the patients.

I wondered why the pay is so good for RN's. The volume of work is impossible and I am no slacker. I only take my 30 minutes for lunch and no other breaks because I can't get done. A typical days with high acuity and one MHT. Ratio is 15:1, you can have 6 discharges and unlimited admissions. RN has to do everything including searches. Paper charting process, you have to put the charts together for the admissions. Constant distraction, two phones to answer. You have to keep asking for coverage for lunch and it can take an hour or more with at least two requests. As soon as the census is down to 15, one nurse is cancelled. Sometimes you go to work and are asked to function as a MHT for the shift or 8 hrs of it. And there are too many people who go to management to complain about you. They don't talk with you about it, just go to management. Toxic environment. "It is never going to change, they will just replace you" is their nurse motto. 

I quickly moved into a supervisor roll in this position. My direct supervisor was good, and tried to work with me most of the time with things. But this place is very high stress and you never know what you are walking into on a daily basis. The structure of the company is to fill the vacancy and not keep enough staff to have a good ratio for the patients where they are able to be watched and taken care of right. There would be a whole unit sometimes with 20+ patients with one maybe two staff at some points,not a safe or acceptable situation, especially when you have patients who like to fight and cause problems with the staff and other patients.  To many questionable policies, and not enough enforcement of rules. My schedule was not reliable. I got moved around a lot and never knew what to count on for my shift, or if I would have help.

I am currently in graduate school and studying to become a therapist, working as a Tech at UBC works perfectly with my schedule. So I am able to do classes in the day, and work at night. Yes, the environment can be stressful due to low-staffing but if you have a consistent group of coworkers who you've built morale with then you'll be fine (i.e. it is extremely important for the RN and techs to be a team and look out for each other). Also, don't view this job as your last stop. You have to find some way to grow from this experience. UBC is not perfect, everyone's fighting their own battles (even the employees) so extending a bit of grace and compassion also helps things run a bit more smooth. 

This hospital is by far the worts experience I’ve had in my nursing career. Never have I felt so lost and unappreciated in a work environment like this. The CEO only cares about two things: smelling good and making money off patients and salary cuts. I was underpaid, understaffed and saturated with documentation 100% of the time. They are so cheap they still do paper documentation… and you as a nurse are responsible of the whole unit by yourself. Pray you don't get admissions that are high as a kite or are criminals (you probably will), cause they don't care about you or what you do, they WILL attack and hurt you if you don't accommodate their needs, as if it was a hotel instead of a hospital. Just avoid please. For your physical and mental sake. 

Charge RN for 30 bed  in-patient children's Psychiatry unit.
Administer medications and any treatments as MD ordered. Follow behavioral treatment plans. Interact with family members and healthcare, behavioral team. Maintain patient safety at all times. Manage time to allow for 1:1 patient care ( med treatments, listening/counseling ). 
The best part of the job was seeing the children change negative, inappropriate behaviors into positive behaviors and developing positive self esteem.

The most difficult part of the job was caring for children who have known nothing but institutions their entire lives, have no family or friends and are basically unwanted by anyone.

I was very fortunate to have wonderful co-workers.

This would be a great place to work if the management learned how to work with the employees, as opposed to using bullying and intimidation tactics.  Due to managements micro managing and condescending attitude toward the employees, they have gone through a number of Directors of Nursing, Directors of Admissions, HR personnel, and Directors of Plant Operations, not to mention the many, many nurses,  direct care givers, housekeepers and others that truly care about the patients.  One would think that the corporate office would want to know why this facility has such a high rate of turn over. It is obvious they don't care about the "core" members of their staff or even why a good employee is leaving.

Top Job Titles	Average Salary
Registered nurse 11 salaries reported	$39.18 per hour
Health screener 9 salaries reported	$38.75 per hour
Mental health technician 1 salary reported	$16.50 per hour
Therapist 1 salary reported	$32.50 per hour
Nurse manager 1 salary reported	$83,064 per year

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