program assistant

media relations specialist

adjunct professor

assistant professor

assistant director

University of San Francisco

**This review strictly relates to administrative jobs, NOT academic and/or professorial jobs**

Working hours are standard (8:30am to 5pm) but the work culture/life balance is there. One can leave the office at the office. The work is generally unchallenging and one must seek avenues of growth and learning if they wish to expand knowledge. The opportunities for this are there, one needs to identify them though (ie.: don't expect management to give it to you). 

Management: This varies enormously across divisions and departments. Generally, most managers are supportive and understanding, but do little to challenge growth or allow for additional learning. Avoid some departments entirely. This would absolutely include the Registrar's office and One Stop/Financial Aid, as well as Undergrad Admissions in general (Admissions can go either way) and in general the division they fall under, which is Academic and Enrollment Services (AES). These departments are defined by inept management and micromanagement styles in addition to non-advancement positions. Also, these offices are generally inflexible and hostile. Employment in other divisions/department other than AES is highly recommended.     

Base Pay/Job Security/Benefits: very low pay compared to same jobs in other universities (including community colleges) in and around the Bay. Job security is rock-solid; it's nearly impossible to get fired. Although, it can happen. However, people are usually pressured out due to office toxicity and hostility. The union one must usually pay dues for/be a member of is abusive and ignorant to worker concerns; they do not press management on change; do nothing but protect the inept workers who do need to go. Benefits (non-monetary wages) are outstanding though. Excellent health coverage and retirement benefits. Understand though that these benefits can (and do) change as the Union and it's stewards are largely inept at negotiation and long-term outlook, etc... 

Co-workers: some the absolute finest people and some (very few) of the worst. Generally, they are incredibly supportive. If you're in a terrible department or division they can make or break it.

A place of employment where I can feel comfortable being my unique self.  I am surrounded by like-minded people: deep thinking and well educated individuals who are innovate and passionate change agents.  As USF Clinical Faculty, this position has made a pevital change in my personal and professional life. I have spent many years identifying myself through higher education, professional advances and obtaining and maintaining comfortable finacial stability.  Do not get me wrong, I still hold true to that.  

Just something was missing, I felt I was solely surviving and not thriving.  I am missing a vital part of who I am; satifing my soul's desires; to make a mark in this world; to move mountains and to make a difference.  Thus, working and educating during a time technology in healthcare is prominent and ever advancing is quite fulfilling.  An environment where nurturing colleagues and students,  who are welcomed and cherished.  Educating and supporting nursing students, as they take their first step into the "real" world of nursing.  My soul was being filled. This soul satisfaction is humbling, rewarding and forever priceless.

In general:

I am supported by senior staff and upper administative.
I am respected as a staff member of USF's BSN Program.
I have been given great autonomy in my work.
There are many opportunites to help and give back.

My time at USF was not favorable. Although I established some good working relationships, I do not recommend working at USF. Leadership's ability to competently and effectively run the institution is lacking. Faculty are deeply mistrustful of leadership and it is startling how this mistrust permeates throughout the organization. While everyone knows the Jesuit mission of social justice, very few faculty, staff, or students live the mission. Communication is poor across the institution. Leadership make bizarre decisions with little warning or rationale. For exempt staff not covered by the union, the pay is not sufficient to live in the Bay Area or for the amount of time and energy you are expected to give to the job and the institution. The “work-life balance” is poor. Long-standing problems are simply not being addressed by leadership. 

My former office was poorly managed. My supervisor did not have sufficient skills to lead and consistently displayed unprofessional and unethical behavior but, nonetheless, was promoted from director to a leadership position during my time.

It’s disappointing to see an institution like USF be dysfunctional and poorly managed because the mission of the school is strong. It should be an excellent place to work, but it was not for me. While I’m ultimately glad that my time at USF allowed me to obtain my desired position at a healthier organization with healthier working relationships, the path to get here via USF was not pleasant.


G
reat work environment. Office staff and other facilities are willing to assist and friendly. 
Lots of professional development programs to improve teaching. Initial training was offered before teaching started. 
I had the opportunity to work with a fellow facility to review and add to an existing course curriculum and explore in depth a new a concept to improve my professional expertise. Teaching at USF also helped me to see other opportunities that are beneficial to members of the university community. For instance, I had the opportunity to be a reviewer of professional journal articles, make extra income from other university assignments.
Respectful environment. Enjoyed participating in students' poster presentation, convocation, and diversity staff fun activities. Shared in the faculty book club. This was another good moment for me to meet other members of the university community. It was an opportunity for networking and building relationships. It offered opportunity to read books I would not got the time to read.
Overall, it was a good experience. I am interested in continuing teaching at this university

Typical days revolved around strengthening the educational climate for the K-12 population. Sometimes we were dealing with state and city issues and other times the US Department of Education funding and political matters. The afternoons, weekends and summers were all about the students we served. I had the opportunity to learn organizational and management skills, conflict mediation, data collection input and analysis, as well as, STEM programming. My Director was my biggest supporter and vested mentor. My immediate co-workers, were both my advisors and supportive family. The hardest part of the job was fighting for continued funding, working 13 to 16 hour days during grant writing, college application and Financial Aid season. Being with the students is the highlight of the job. Helping them to prepare for college, open their eyes to the career possibilities in STEM and ultimately enrolled into college is the greatest feeling of accomplishment for students, staff and parents.

The role provides the opportunity to develop leadership, communication, and problem-solving skills while fostering a supportive living environment for residents. Responsibilities include assisting with administrative tasks, planning events, and ensuring community guidelines are upheld.

One of the most fulfilling aspects of the job is building relationships with residents and serving as a resource for their academic and personal success. The position also offers valuable teamwork experience by collaborating with other assistants and residential staff.

While the job can be demanding—especially during move-in periods or when addressing resident concerns—it provides excellent hands-on experience in conflict resolution and customer service. The flexible hours accommodate student schedules well, and the benefits, such as housing stipends or networking opportunities, make it worthwhile.

Overall, this role is ideal for students looking to gain leadership experience while making a positive impact on campus life.

This being a position for college students, the ability to study while working was the best part of the job. 

A typical shift is either 2 hours in the daytime or 3 hours at night. On shift, one registered incoming guests of residents, answered the phone and directed calls, helped residents with their mail and packages and any facility issues they might have. One was also responsible for certain actions in the event of a fire, fire drill, or earthquake. 

I learned to handle irate residents, to call for help when I needed to, to multi-task and to answer phones. 

Management was very supportive if a little lackadaisical about scheduling. 

My co-workers were timely and responsible. It being a job where only one person is working at a time, we didn't interact much at work.

The hardest part of the job was staying awake at 3:35 in the morning.

The most enjoyable part was seeing my fellow students everyday.

Typical day at work:  
1. Log on to the telephone to check messages, return phone calls.
2. Answer e-mails.
3. Greet students answer questions pertaining to financial aid.
4. Greet students in person to process electronic I-9 documents

Everyday is a learning experience able to learn new things and develop new skill set.  Be part of a positive culture where contribution are always appreciated by family and students.

Management is not too supportive.  Management does not get involve in the process of assisting our students or parents. They focus on revenue instead of the needs of our families and students.  This is the hardest part of the job. 

I really enjoy offering my assistance providing an excellent customer satisfying service to the community, students and their family. 
 


What is the best part of working at the company?
My interactions with students.  The admin is not the best part of working at USF -- from an instructor's perspective.

What is the most stressful part about working at the company?
Being a part-time adjunct instructor.

What is the work environment and culture like at the company?
Generally congenial, and most folks are friendly. Generally, people who are part-time instructors are subjected to stress over job security.  And unfortunately, this institution is too heavily based on the numbers of students enrolled in certain classes which leads to arbitrary cutting of classes, and subsequent layoffs when enrollments are low.

What is a typical day like for you at the company?
preparing for class, and then showing up and teaching!

Generally the day starts off by walking in and logging into the work computer, check my queue for tickets which specify my tasks for the day.
I have learned a lot of new things regarding how NAC filters work, what are the important specs that need to be configured in a switch. How the fiber link provides the data connection, and many other Cisco equipment related information.
The management is really flexible and understand the fact that we are first the students of the University and academics is the number one priority.
The team that I work with is wonderful and they teach me something new everyday at work, and every time they encounter something different that I may not have come across, they make it a point to call me in and show me how those issues are tackled.

Top Job Titles	Average Salary
Program assistant 5 salaries reported	$35.15 per hour
Media relations specialist 10 salaries reported	$65,854 per year
Adjunct professor 4 salaries reported	$44,816 per year
Assistant professor 5 salaries reported	$101,600 per year
Assistant director 3 salaries reported	$77,900 per year

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