cashier

line cook

food runner

barista

dishwasher

Urth Caffe

A typical day at work consist of going in at 5 am. As a cashier going in at 5 am, you are responsible for having everything set up at 6 am, if you open outside, and 7 Am if you open inside. After you're done, the manager in charge sends you to you 10 min. break. Keep in mind that all cashiers go in at different times. After 8 am, the managers start sending people to break, 30min-45min. Breaks are done around 9am-10am. This is why after mid-day everyone was hungry. We kept working non-stop until 3 pm. Management was stressful. Every day we had 2-3 managers in site. Many times we didn't know who to listen to because the managers wouldn't communicate and would contradict each other. If one manager wanted us to stay hosting, the other wanted us to stay at the cash register. The hardest part of the job was doing the best to keep the job going as smooth as possible and listening to the customers and yet have the managers stress us with their job. The most enjoyable part of the job was the friendships that are built--- not only with the co-workers but with the customers as well. There were times where we had constant customers that they would go to the cafe and already knew that we had their order ready. We knew was they liked and they always came in with a "Goodmorning" and a big smile.

Management at this company is a joke. I worked at urth for 2 years and it was the most stressful time of my life. I usually came in around 5-6 am. A lot of labor, you get only one free coffee and pastry but have to pay for your meal. Although your meal is 50% off during your shift, it truly makes no difference when the food is very overpriced. All the managers were a joke and for a lack of a better word slow… It was clear that you were promoted due to favoritism in the company because there was no way people with such little brain power and general kindness were chose due to their qualities. Just an example to put into perspective , one day I had a FEVER and called in sick and the manager literally told me “just come in for a few hours” and I was left with nothing to do but come in with a 102° fever around food that customers were eating…. I could go on forever about how bad this company was to work for and overall but I am onto better now. Overall, don’t work here. It’s not worth the stress, time, little pay, little benefits and no work to life balance.  

Embarrassing how ill run these cafes are. I worked at 2 different locations, and both had awful management. Prepare yourself to take your mandatory break within 1-2 hours of clocking in and then working the rest of your 8-10 hour shift running on fumes. Also, depending on location, prepare to be berated, ridiculed, and talked down upon by customers daily. Management will not have your back, as the customer is always right. Even in unsafe circumstances, they will not have your back. And if you attempt to defend yourself, make sure you’re aware you could lose your job. Your mistakes will be highlighted and announced, but not your accomplishments. Misogynistic workplace that seems to mostly promote males. Cafe was understaffed the entire time I worked there. Food is not fresh or organic as is claimed, haha. HRs a mess. Overall, Urth Caffe is the perfect place to get overworked and treated like garbage by customers and peers. The pay is not worth it whatsoever. 

Overall I liked to work there just because it was fun to see and enjoy time with coworkers. Everyone is friendly only until everyone starts getting stressed. The job itself is stressful and, to be honest, isn’t worth the amount of pay that one receives. Although the tips help out since it is distributed among all the workers (except managers), the tip system is chaotic since no one really knows when they will receive them. Managers are also fun at time but are very demanding and sometimes demand things without courtesy. They ask for things  and expect you to deliver in that instant. It makes sense since it’s a “fast paced” job but when you are busy it just gets too stressfull. They don’t seem to understand that everyone is doing their part to help out yet they want to basically squeeze every ounce of power you have until you go home.

Working at Urth Caffe as a student was an enriching experience. The bustling atmosphere and friendly coworkers made each shift enjoyable. I appreciated the opportunity to learn about coffee culture and develop my customer service skills. The management team was supportive and understanding, which made balancing work and studies much easier. Despite busy periods, the teamwork ethic kept things running smoothly, and I felt valued as part of the team. Interacting with customers was always a highlight, and I enjoyed creating positive experiences for them. The flexible scheduling allowed me to juggle my academic responsibilities effectively. Overall, Urth Caffe provided a vibrant work environment where I could grow personally and professionally. I would highly recommend it to any student looking for a rewarding part-time job with great people and delicious coffee.

Working here, my life became completely consumed in the stress of Urth caffe. They make you take your lunch within 2 hours of your shift sometimes even when you just arrive because it is "too busy" and you can forget about any of your 10 minute breaks because you will never get them! They will work you until you cannot anymore. Management does not care about you and will make you feel bad about needing to leave at your out time. They do not care about any of your other priorities. I was consistently talked down to. I watched my closest coworkers get fired with no reasoning including myself after doing nothing but slave for this company. The most unorganized, hypocritical, idiotic store I have ever given my effort to!!

If you’re looking to work an exceeding amount of hours and not have any down time for yourself, then this is the job for you! Was working overtime every week for months because they don’t hire anyone new. As a barista, I noticed it was more quantity over quality for drinks. Most of the time you just drown in drink orders, and then get yelled at by customers because they’re taking too long. Never got vacation. Never really got any recognition from management for working hard. Also the schedule would be posted a day or two before the work week so you never can plan ahead. Sometimes would close (10pm) then open (6:30am) the next day. The only thing I enjoyed about this place was making latte art and my coworkers.

A typical day at work is always busy and always changing either helping customers or accommodating managers.  I learned to always push yourself harder and get things done to keep everyone happy.  Managers were too many therefore sometimes confused me on who's orders I should follow first.  Co-workers are very fun and easy to work with because we always supported each other.  Hardest part of the job was to make sure you had your customers and managers both happy at the same time; that meant excellent customer service and high sales.  The most enjoyable part of the job was that time always flew because it was always so busy and that the team work my co-workers and I had.

I worked at Urth Caffe, because a close friend referred me. The job itself was okay; There was pretty much always a line out the door, so it is fast-paced if that’s your thing. The training was awful, and I was scheduled to open at 5am by myself with no trainer, when I had never even watched anyone else open or been there at 5am ever. The manager sat in the basement and whenever I ran down to ask what to do next, because I truly had no idea, he seemed really annoyed. My friend quit and the manager asked me several times per shift how she was doing, and even went so far as to call me several times, seemingly just to ask about my friend who no longer worked there. The bleeding of my job into my personal life made me so uncomfortable, and I had to quit.

The shifts are 8 hours, having a good night sleep and eating was important. Being actively awake at 6am, when the store opened, was important and necessary. I learned how work fast, diligently and always have a a positive attitude. Learned how to multitask, from taking order from customers in person to moving to phone orders, resolving customer problems at the moment, remaining calm and working fast to solve the situation. Although Urth Caffe is a fast-pace working environment and constantly busy, working with a great team gets the job done correctly and efficient.

Top Job Titles	Average Salary
Cashier 94 salaries reported	$17.36 per hour
Line cook 48 salaries reported	$19.38 per hour
Food runner 33 salaries reported	$17.35 per hour
Barista 35 salaries reported	$19.16 per hour
Dishwasher 34 salaries reported	$17.15 per hour

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