delivery driver

owner operator driver

truck driver

warehouse associate

location manager

Ust-Logistical-Systems

Do you like working 7 days a week?
Do you like getting emails up until 12 a.m.?
Do you like working with absolutely no support or structure?
Do you like micromanagers? 

Then UST is the place for you!!

Extremely high turn over, no standards no help or appropriate training. "Every location is different" seems to be the current motto. Treat their contractors terribly and with terrible pay. Lets their clients walk all over them and no real understanding of last mile logistics nor DOT regulations. Corporate office does absolutely nothing, expects their individual locations to do all the work. Have all these corporate people that complain about doing their jobs, need you to do the work for them just so they can "approve" whatever you may need. VP's are jokes and are all a**holes. Regional Managers do nothing but railroad their site managers. 

Hardest part of the job is keeping your morals and integrity in tact. Like doing a good job? Then this is most certainly not the place for you. Will have you doing the dumbest s*hit ever and blame you when they make mistakes. Absolutely no help when it comes to recruiting contractors, expect you to do all the work even though the company has a fully staffed recruiting team at corporate. 

Corporate is a joke, just there to make the company look like a company. CEO never gave any hazard pay to staff running actual locations during COVID 19 pandemic. Expected their locations to act like everything was normal and to run deliveries as if the delivery teams were not in any harm. Corporate got to go home and take their time to respond to everyone's needs as they "struggled with uncertainty as they executed the mission of support from home."

Will run you ragged for little pay.

Just do yourself a favor if you value your time, money and skills.... RUN AWAY!

I was hired for a position that i never received training or was given the opportunity to do that job. Was constantly told by my supervisor on a daily basis, that he didnt have time to train me or give me a complete description of my job duties or what was required of me. I was then put in a fill in position to answer the telephone and help with customer inquiries but was also limited on training in that position because the person that was responsible for training me stated that " she had to learn on her own and she wasnt training anyone." Despite my concerns and disappointment with the lack of being a team player atmosphere and proper training, i asked questions, took notes and read everything i possibly could to familiarize myself with with that role to do it adequately until i could get trained for the position i was originally hired for. I was met with resistance from that co-worker on a daily basis. I expressed my concerns with upper management when asked and was told to be patient. I did as told for 7 months and still to no avail there was no relief from my co-workers antics. It made it totally impossible to stay employed with that company.

Although the salary was not bad, my short time at UST was possibly some of the worst months of my life. I have sense then moved on and found other employment. However, I will never forget my time with ust. Management was cruel, your peers and fellow employees you will work with were toxic and always frustrated. Please be aware this is not a personal review however a complete fact of this job. You will financially be okay, but be warned, be prepared to work 95-100 hours a week 7 days a week. Lot of driving, time away from the family, and if you need to take sometime to handle anything outside of work... be prepared to take your work with you. I had to work through Sunday morning church service for my entire employment. If you’re lucky then you MAY get a day off once every 2-3 weeks. However, with that being said you will still be working from home. I was not EVER able to sit down with my wife for a normal dinner. (Not an exaggeration because of the next days work starting at 6pm that has to be taken care of before 7-8) If you thrive on a new challenge everyday And love high stress situations constantly and the facts I have listed above do no bother you this is the job for you. If you enjoy personal time, sitting down with your family, having a day off.. please stay far away

Worked with UST under a contract that made me liable for everything, all the mistakes UST and the client made on a daily basis resulted in being my fault. They care more about themselves than the contractor. Especially when the client sends out broke or busted furniture then tries to hit you with the claim because it's on your truck. Hours are long due to client not having proper hardware to do installs, they make you do extra running for no extra pay and if you don't they hit you with a delivery claim. The contract is actually written as legal blackmail. Do it or pay money..they could careless about your family time, feelings, your life, your employees. It's about just deliver the furniture. They don't care if there 24' of snow outside or your driving on a sheet of ice.. just do your job and suck it up is what they say. Or they will say if you drop a route or delivery, it's going to cost you big time. Blackmail at its finest.. if you do drop a route due to unforseen problems, they make you pay all the expenses of another contractor even if he uses your equipment. My attorney's read the contract and advised me to get away as fast as I could. Worst contract they have ever read..so if I was you and you was thinking about UST.. GET A ATTORNEY FIRST CAUSE AT THE END, YOU WILL NEED ONE. MARK MY WORDS.. BIGGEST MISTAKE YOU WILL MAKE.

Multiple reviews of UST point to issues with changing processes and instability. In my experience, processes are often requirements of the client. Working for UST means there are often going to be issues with changing processes because this is often the case with 3PLs since they operate as the middlemen between their clients and their client's customers. 

I cannot say that it is all sunshine and rainbows. The logistics industry is fast-paced and often can result in burnout due to issues outside anyone's control. 

What needs to be clear coming into any role with UST, is that this company values independent individuals who solve problems. That can be challenging for individuals who are used to a certain level of support. I believe that UST could be more transparent in the challenges that may be faced due to its culture of independent thinking. Certainly not a company for everyone. 

However, I have seen several individuals move up within the company due to staying the course and problem-solving. As stated earlier, independent thinkers who enjoy having autonomy in their careers may thoroughly enjoy working for UST. However, I would say some folks may be turned off by the lack of support. 

All-in-all, UST could be a great or terrible company to work for, it depends on who you are as an individual.

- terrible management 
- unfair treatment 
- randomly was forced to take a 4$ pay cut
- Management is extremely unfair and will chew you out in front of everyone
- even if you’re the kind of person who is to themselves and minds their business you will still be cussed out for nothing 
- the worst experience of my entire life
- staff is treated like pests
- they consider no body valuable and will replace you the minute you speak out on the treatment you’re getting from them 
- high members of management think they are untouchable and  the smartest and most qualified people. They could not be more wrong. They will make the wrong choice on purpose over and over before they admit they are wrong or that we were right.
- management doesn’t take accountability for mistakes will blame it on others 

This list could go one forever. This is the worst job I’ve had. I was there for 7 months and watched over 18 people come and go, and this is not a largely staffed place. It’s like 10 people so to see 18 people come and go is saying something. The turn over rate has got to be the highest anyone’s seen. My final straw was management making up a complete rumor about me and spreading it around expecting everyone to believe it. Don’t waste your time here. 

The contractors work day in and day out 7 days a week sometimes and the money isn’t good. Low ball 100%. If you’re looking to get successful find somewhere else to contract with. In order for this company to succeed they have to fix management. I’ve seen 3 RDOs come and go to this location. After the first person left which everyone loved it just got worse with the last 2 back to back. I’ve seen over 10 contractors leave willingly because of the over work, attitudes, not enough pay or get terminated over something small. You can go over and beyond for UST and they love it .. the one second you do something that doesn’t favor them like taking extra stops even though you don’t have too or going to help out another team after your route is done even though you don’t have too they will legit hold that against you and give you messed up routes or only 3 days worth of routes. Fix the people that are supposed to work with the contractors vs trying to butt heads and have an attitude with them and stop giving them routes which messes up everyone’s pay because you’re feeling some type of way. Everybody at UST needs to grow up . Y’all are all adults get it together . 

This company thoughout  the years has changed a lot. The managements only loyalty is to the company and what fits their needs. 
The hours are long and the labor intensive. The risk is all on the the contractor, with little or no accountability to the company. And if you decide to leave, rather by choice or if asked to leave. They place a 60 day hold on not only your performance bond and security deposit,(which that’s pretty standard in this industry), they also hold your settlements that are owed to you, for work you’ve done up until you leave. 
There are several examples of things I’ve experienced during my time working there; however, it would take too long. 
The biggest piece of advice I can give anyone considering working here is look before you leap. Because at the end of the day. They really don’t care about the people out there doing the work, missing time with family and sacrificing quality of life to provide for their families. Their only concern is making money off of you and paying you as little as possible to do it. Like I said earlier, LOOK BEFORE YOU LEAP!!!!

UST has a great company culture and the President/ Vice President are great. The regional and some local management need work. Communication lacks, always changing protocol which can hinder the ability to perform your duties in a timely and accurate manner. The pay is not the greatest when you compare it to the industry standard (UST pays much lower). The regional management does a lot backwords and does not communicate to higher ups, so things get lost in transition. Also, get everything in writing, as things tend to change from the regional and local management. 

The support office and corporate are truly great, and I hope the higher ups start to see that they need to be more in touch with the regional managers and the local managers, as some are not doing their job. The numbers may look alright, but that is thanks to the office help at each location and the good contractors.

I began working for UST several months ago, I was greeted on my first day with welcoming attitudes from everyone I had the pleasure of working with. From day one, if I had any question or concern it was swiftly answered or the discrepancy was resolved. The reporting process was explained to me in-depth and was an easy process to learn. Some of the other aspects took a little bit longer to grasp than I had hoped, but I always had a mentor to answer questions and get me back on the right track. Problem solving is the main part of this job and your team is always there to help find a solution if you've run out of options. In the past, I have seen some very toxic work environments, but the community at UST is probably one of the fostering for professional development, career progressing, and also enabling of personal growth. 

Top Job Titles	Average Salary
Delivery driver 8 salaries reported	$3,109 per week
Owner operator driver 52 salaries reported	$3,409 per week
Truck driver 82 salaries reported	$221,000 per year
Warehouse associate 1 salary reported	$18.00 per hour
Location manager 10 salaries reported	$52,125 per year

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