patient services representative

mammography technologist

ct technologist

x-ray technician

technologist

VALLEY RADIOLOGY CONSULTANTS

In my role at Valley Radiology Consultants, I've come to recognize a spectrum of experiences that warrant an honest evaluation of the company's strengths and shortcomings.

Firstly, the structured routine offered by the company did provide a degree of predictability in daily tasks. However, I must clarify that this repetitiveness often translated into a constant cycle of having to figure things out for oneself. Instead of a positive familiarity, this routine often led to a sense of stagnation and lack of growth opportunities. The lack of variety and challenge hindered personal and professional development.

Moreover, my experience at the company highlighted a distressing issue – the consistent lack of staffing. This concern has far-reaching effects, especially when it comes to patient care. Patients, who entrust us with their well-being, often feel the brunt of this staffing gap in the form of longer wait times, hurried interactions, and a compromised level of service.

Additionally, the absence of comprehensive training for front-line employees only exacerbated the challenges. This lack of guidance meant that employees were left to navigate the complexities of their roles largely on their own. Unfortunately, this autonomy was more of a necessity than a positive attribute, often resulting in inconsistencies in service quality and patient interactions.

In conclusion, my time at Valley Radiology Consultants has been marked by an intricate blend of strengths and obstacles. While the structured routine and supportive work environment have their merits, the persistently repetitive nature of the job, coupled with the challenges of understaffing and inadequate training, create a less-than-ideal experience for both employees and patients. As the company moves forward, addressing these pressing concerns will be vital to cultivating an environment that fosters growth, improves patient care, and enhances overall job satisfaction.


Depending on the job you do you are always overbooked You come to work with 16 plus patients a day for Ultrasound , you work under speed all day   Holding your urine  sometimes because u can’t use the bathroom or have your lunch sometimes on time sometimes , you have a total of 30 min to complete a full study + Worksheets + cleaning beds + answering phone calls to rads for Nosense  questions between patients so no matter what exam u have .. or the quantity or  how difficult pts  are that  requires more time you CAN’T   run behind. About Learning u don’t learn anything because there is no time to meet your team or change opinions about things , You are just a Number there , they don’t care about relationships long term Emoloyee, they squeezed you like an orange till there is no more juice  Lol …  the hardest part of the job is dealing with coworkers like the  LEAD  with no experience at all in the field , her work ethic is very poor she talks about her coworkers in public and play the power of her role , she does really enjoy it to make people feel bad about something small that has solution ,  she makes it hard on you. The owner is a nice person but he just doesn’t have the right team  and of course he doesn’t want to hear complaining about the quantity .. The most enjoyable part of the job is when u go home Lol , seriously no joke .. I meet other incredible people that were feeling super bad  there just  like me , so sad to work in a place you don’t feel happy about . But they are amazing  and hope they find a better job too soon . This is my super honest review !!!  

Work days were always short staffed,behind scheduled wrong.patients being turned away,cause they didn't receive a call informing them its canceled. Moving up in the company is being reliable,knowledgeable and put in the Xtra work and hours.they will make you feel like a star.the moment you can't give what they like and take advantage of,they will ignore, and make it very uncomfortable environment. You do learn alot if you can multi task.and remain patient professional and never engage with office gossip.you are the employee they promote, promote with no training happens a lot,their expected to do a job with bare minimum guidance.instead they will point all that's incorrect. They are on employees when they have mishaps.But never do the reward, or recognize all the good which out ways the bad. Valley needs to be trained on how to appreciate their employees. Not make employees feel like they are always incorrect or not appreciated. VRC is very good at hiding that they are hanging by a thread
If Valley cared for their employees  I bet they wouldn't be struggling with giving excellent service and experiences to the patients. 

A typical day at work would include setting up lunches with physicians who expressed interests in using VRC for their radiology services. I would also follow up with physicians to make sure they received all of their reports on time, that their patients were taken care of to their full expectations. I would stop by my home office to check in with the staff to see how the day went and if there was any issues that needed to followed up on. The hardest part of my job was making sure I was able to get in STAT patients for their studies. The most enjoyable part of my job was interacting with the different medical office staff and securing professional relationships.

What is the best part of working at the company?
The best part of working at VRC is the renewed faith in leadership since May 2022. I'm more respected now than ever. 

What is the most stressful part about working at the company?
Sometimes the patients are difficult. Sometimes the computer programs we use are slow. 

What is the work environment and culture like at the company?
The VRC culture has turned around very quickly in the past couple of months. We are being listened to and asked to take part in the solutions. I feel included. 

What is a typical day like for you at the company?
I clock in and get ready for the patients to start showing up.

What is the best part of working at the company?
Nothing it's unorganized dysfunctional and there is no respect for the employees and the pay is way under scale 

What is the most stressful part about working at the company?
Multiple double bookings a day terrible equipment 

What is the work environment and culture like at the company?
Dysfunctional there is no support throughout the day you are on your own without any adequate training 

What is a typical day like for you at the company?
Busy with no breaks and they don't care

Valley Radiology is a busy practice. The owner, managers, Techs and support staff do their best to provide excellent care for all our patients. Strong, dedicated employees are often recognized for their excellence and promoted as Leads within their departments. 

Every day is high stress. Every one is doing the work of 2 people if not more and when things eventually fall through the cracks or you get behind on something that's when you'll be noticed because they don't care about you when you are doing a good job. No "attaboys" here and forget about a raise, even the rare lunch appreciations are gone.  Like a lot of other places they offer huge sign on bonuses for new employees but once you're in you will choke from all the toxicity spewing from the higher ups. 

What is the best part of working at the company?
Co-workers and helping patients. 

What is the most stressful part about working at the company?
The days are never the same.

What is the work environment and culture like at the company?
My department Lead is supportive and provides good feedback. 

What is a typical day like for you at the company?
The day starts with QC and that is the consistent part. Every day is unique. It depends on how many patients are scheduled and the needs of each patient.

What is the best part of working at the company?
Clocking out for lunch and clocking out at the end of day 

What is the most stressful part about working at the company?
Management, no organization, they don’t know what they are taking about 

What is the work environment and culture like at the company?
Toxic, horrible management, COO always looking to fire someone 

What is a typical day like for you at the company?
Micromanaged, stressful, always feeling like my
Job is at stake

Top Job Titles	Average Salary
Patient services representative 6 salaries reported	$23.17 per hour
Mammography technologist 1 salary reported	$57.50 per hour
Ct technologist 1 salary reported	$60.00 per hour
X-ray technician 5 salaries reported	$36.10 per hour
Technologist 3 salaries reported	$87.50 per hour

Working at VALLEY RADIOLOGY CONSULTANTS: Company Overview and Reviews

VALLEY RADIOLOGY CONSULTANTS

VALLEY RADIOLOGY CONSULTANTS Ratings

Popular jobs at VALLEY RADIOLOGY CONSULTANTS

Salary Satisfaction

Job Seeker Tools

Employer Tools

Browse

Stay Connected