security officer

armed security officer

field supervisor

non-commissioned officer

flex officer

VETS SECURING AMERICA

Well, I have been with VSA for over 4 years, I have decided to write this review because as we all have very little time in our busy schedules to sit down a write about the company we work for, but after my wife was searching online she told me about this site and after reading some good and bad reviews, I wanted to give everyone my experience working for VSA, I have always found that VSA care about those employees who come to work with a positive attitude and are prepared to work fulfilling our duties as security officers, I have been here long enough to see the good and the bad, the good always willing to work with me when I need to take off work to help my wife with bring the kids to doctors appointments VSA will go out of its way to allow me to make up my hours so I don't miss my pay, VS has always delivered my pay check to my post so I don't understand some of the comments about not being paid on time I have always received my paycheck on time, I have had some errors in my pay check however those errors were my mistake were I forgot to sign in one day and my check was short for that day, but when I called the payroll department they researched it and was paid for the missing hours on my next check after I submitted a letter stating what day I worked and failed to sign in or out for that day.  I talk with fellow officers everyday and I have never herd any security officer complain about VSA, in fact most of the people I talk with enjoy working for VSA, I have received two promotions since my employment in both cases I received a raise in pay and more responsibility. I would highly recommend VSA to anyone in my family and my friends, however I would caution anyone that I recommend that this company does not tolerate people who just want a job and don't go to work willing to work, I also wanted to comment on a comment I saw about lunch breaks, I have always received a paid lunch brick working for VSA however since its paid VSA client require that the security officers eat lunch on property so they are available to respond to any security emergency most companies make you punch out for your lunch bricks and you are not paid therefore you have to work 8.5 hours a day to receive 8 hrs pay not at VSA.  I guess the old saying is true you cannot please everyone!

So I fell for their mission statement "Vets Securing America (VSA) was formed out of deep respect to the dedication and commitment of the service men and women in the United States Armed Forces, who bravely serve our country. The goal is to create a company that could help veterans build upon their prior experience, continue to develop the latest skills and transition into the private sector successfully."
I am a retired Veteran; served two tours in Iraq and have real world operations experience in South America in 2000. 
And I can honestly say this company DOES NOT care sincerely about their employees. 
1. Their operations officer does not know how to run operations; loses ideal paperwork, documents. Example, new employees applications, certificates, packets. Existing employees' supporting documents, like training certificates, incident reports, DARs, etc...etc...
His manager skills are also questionable. He's been known to aggressively physically handle officers. Two occasions come to mind.
His customer communication lack professionalism too; he almost struck a state employee with his company vehicle and rudely stated "No one in this building tells me what to do!"

2. They owner/manager say's they treat their officers like family. From my experience working here more like unwanted orphans.

And the final hard evidence they don't care; I was struck by a vehicle while working at a garage post again because we were short handed again. And my immediate chain of command (SGT type) and Operations officer were on site. Not one of them even asked if I was physically okay, if I needed medical attention. Nothing, instead I got repair mended for forwarded the incident report to the property manager. Mind you, the PM asked me to do so. The PM was the only one seriously concerned for my well being. 

Only reason I'm still here is because it seems all the other security firms are not hiring Level III officers. 

Stay away from this company. 

Oh, out of all the officers I've met working here only a handful are actually Veterans. Not immigrants from third world countries that can't speak English. That's about 80%.

What is the best part of working at the company?
Vets Securing America was a great place to work when I started in December 2019.  The contract I worked on was great.  I worked the 2-10 shift first & then worked the 6-2 shift.  I liked morning & afternoon & never could be sure which was my preference.  After going to a regular day shift at another location for a short time, I became ill & went to the ER and was admitted to the hospital & following surgery, I went to a potentially better job & then spent 4 months in the hospital with covid.  Haven't seen a post for a VSA job recently.

What is the most stressful part about working at the company?
no comment as i did not find the work stressful.


What is the work environment and culture like at the company?
I worked a post that was individually manned 24/7 with 12 hour weekend shifts & 8 hour shifts during the week.  Primary interaction with other guards was the 10 minutes or so at shift change.  The various guards I met were like all the people I've worked with in every place I've worked.  Some were easier to get along with than others.  There was turnover in the management, but little effect on us.

What is a typical day like for you at the company?
I would report for work and do my job.  After 4 jobs with 3 security companies and  several years with several companies at my previous career, I have figured out that a typical day has more to do with my attitude than the writer of this survey will ever understand.

I don't care how desperate you are for money, working for VSA will only exacerbate your financial stress. The first two months of my employment with this company getting my direct deposit set up was a fiasco unlike anything I've ever experienced in other jobs, and my paper checks were consistently two weeks late throughout that time. Additionally management is so disrespectful that it is beyond any frame of reference I have for such behavior from an employer. If you have even the slightest struggle with depression and/or anxiety this employer will exacerbate that to an unimaginable degree. They threaten to withhold pay for policy infractions, have no respect/regard for your life after work, and less understanding that unavoidable emergencies happen. Management views employees attempting to interact with payroll or HR without themselves being a go between as a violation of chain of command. They're also resistant to letting employees schedule time off. The subject of one email was to inform staff that 30 days notice of REQUEST is expected for any time off to be considered for approval, and even if it is approved, it could be revoked without notice. Please, no matter what your employment situation may be, avoid this employer at all costs.

I’ve done security for 5 years now, and somehow these guys have taken the cake as the worst company I’ve ever had the displeasure of being an employee of. There’s little to no communication with upper management, paychecks are frequently late/withheld, and even when you do (finally) receive said paycheck, it’s usually incorrect, with missing hours/overtime. There’s no employee support, and very little in the way of ability to contact anyone in any branch. 

VSA frequently sends our automated emails regarding any employee concerns, but does little beyond that. I can personally say in the one month I was an active employee, that I had no less than four direct supervisors, and had paychecks that were over a month late. This company has shown a complete disregard for employee well being, and a general lack of concern for labor laws. The pay isn’t worth it, and neither is the perceived job stability. 

Do not work for this company.

Pay was decent and the staff were respectful, except the clients, they file complaints usually about everyday, which gave me a hard time and maybe some other guards, expected me to be able to stay aware of things when they assume that I wasn't able to handle the job. The managers and employees at the site where I worked with were toxic, negative, and rude. None of them didn't care about my hard work and how I try to keep to make everyone's days safely secured, they expected me to keep pushing and use me as some kind of tool. And, I couldn't take lunch break or rest, these narcissistic managers will do anything to make you stay on post until you're burned out, they're break you and leave you completely destroyed until you fall into unemployment. I feel that I didn't receive the same equality as everyone else, and their known bad reputation and bad demeanor has put everyone at stress including me.

I would open and unlock the front doors then I would check all alarm systems to see if any went off doing the night - if tripped I would have to reset them checked my monster and cameras to make sure they were working  I would walk around the inside to see if any doors were open. filled out any paper work that had to be faxed to head quarters 
like time sheets . I would check in at the operator office to see if they needed me to sit in on any meetings so no one would get hurt. some times I had to patrol the parking lot for cars that did not belong there
I would write up things for the next officer coming that day to relive me . some times I had to call the cpl to report that the officer was not coming in and want should I do they would tell me to work the officers shaft so I would have to work extra 4 hours at a time

Your typical day at work is never the same. If you think it is, you're complacent. Micro-managing is one of the biggest issues. You learn strong basics of security but at the cost of having an ever such smaller room for error. The Cpt. Will target you if you are seen as someone who isn't on his team, or if you stand out as an individual against the team of one. The work place culture is very gossip based and often times guards are marked by clients as not wanted at certain job sites based solely off preference over officer ability to handle tough situations and most working post. The ABSOLUTE hardest part of the job is dealing with MANAGEMENT and client nitpicking tendencies.

What is the best part of working at the company?
The only good part was that I had a job in my opinion!

What is the most stressful part about working at the company?
Would rather not comment, bu truthfully there were a few issues of not having enough guards when we needed it desperately! Even when family members were sick or we were sick, the company only sent a relief guard for 1 day and this went on for over 6 months straight and again for around 4 months the second time of working 7 days a week 12 hours a day no matter the situation. 

What is the work environment and culture like at the company?
The company was contracted out, and the actual work environment was great. 

What is a typical day like for you at the company?
Greeting people, opening gates, taking information, checking semi's in and out. Thoroughly taking care of the area.

When I first started everything was smooth, up until maybe my 6th month of working there. They started to be unorganized with keeping up with everyone's hours, (I kept up with mine, Luckily.). 

Supervisors/Managers weren't helpful at all, they were lazy and biased most of the time. They don't show up for work, but call others to come in to cover their shift. Which is highly unprofessional.

Also, Some employees never show up for work, they're late, or call out all the time, and still don't get terminated. 

When it came down to paychecks, I started missing a chunk of money, even after tax. When they were confronted about it, they tried to brush me off. 

Recently when the changed the pay day a lot of employees did NOT get there checks and when they did get them, a good amount money was missing. 

This company isn't all that great.

Top Job Titles	Average Salary
Security officer 12 salaries reported	$12.97 per hour
Armed security officer 13 salaries reported	$16.08 per hour
Field supervisor 1 salary reported	$36,400 per year
Non-commissioned officer 1 salary reported	$8.00 per hour
Flex officer 2 salaries reported	$17.25 per hour

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