parking attendant

shuttle driver

driver

greeter

Valet Park of America

Of all the companies I've worked for in the last 5 years, VPA was the most fair. Valet attendant pay ranges between $6-10 an hour, and tips range from $3-12 an hour. Usually you're taking home somewhere between $12-17 an hour. Compared to my other friends with partial college degrees, I was doing pretty darn well. The work itself is physically demanding, on a busy day you can expect to run 6-8 miles, and short of nuclear fallout, work is never cancelled on account of the weather. For $150 deposit, you are supplied two company polo shirts, an L.L. Bean Fleece and a rain shell jacket. These are a good start, but if you are working through the winter you will need to drop at least a few hundred bucks on layers, hats, gloves, footwear, neck/face gaiter etc. I've worked through 90-100 degree days and -30 windchill, it's not a joke. Management isn't perfect, but most managers are fair and responsive to the guys that work under them. VPA only promotes from within, so if you stick around and do a good job, you'll probably be recognized. They do a good job of promoting the right guys. Also, you get a chance to drive tons of different cars. After about a year with VPA, I had driven pretty much every common, mass-produced car and a handful of high-end luxury vehicles in the $1-200k range. If I was ever returning to the capital region of New York, I would re-train with VPA and get back to parking cars unless I had a better career opportunity.

This company is VERY unprofessional. You are expected to drive unsafe vehicles and go above and beyond for 8$ an hour. You are expected to be at work no matter what the weather is! when saying this i mean; when the governor shuts down the state you are still at work and written up if you call out! the last huge snow storm we had a few night crew employees sleep in their cars on the side of the high ways because they could not get home!!! VPA did nothing to help! One of the guys car ended up getting towed and it took him a week to find where it was! and VPA did not care or help at all! you are provided with a thin fleece and a wind breaker as a uniform for whatever the weather is. No rain coats. Management is very unorganized, has favorites, and gives you the run around when you have an issue. Oh and lets not forget you better keep track of you hours and check each and every paycheck because they LOVE to short people and play them with their hours! And im not talking about 1 or 2 hrs, im talking about 200$$$$ worth of hours! This place is worse then high school when it comes to rumors and people talking about each other; management is even involved and most of it starts with them! the ONLY thing this company is good for is having hours! we also pool your tips so if you work your butt off and make 60$ your lucky to go home with 20$ for that day.Only enjoyable part of this job was meeting wonderful people and kids that came and used our service each day. DO NOT WORK FOR THEM!!!!!

This company is a joke, if you are looking to have a part time job while balancing an outside life, then this is the last place you want to work. Make sure you read between the lines while reviewing the paper work, because you will soon find out that the management will abuse your requested hours because they don't know how to do their own job. For a company that wants its employees to demonstrate any type of professionalism and integrity, they sure know how to create a very hostile atmosphere for themselves. There is no respect for the employees, and the company seems to think that employees grow on trees outside of UMASS Campus. Fake professionalism is an understatement, value is a clash between employees, customers, and management, regards for outside lives is nonexistent, and "fakeness" is something that you will encounter the second you meet the HR Dept. if you are looking to make a career out of parking cars, or to aspire to be power hungry then I would recommend this job, although you may find yourself taking your anger out on college students who's dreams require a bit more than a background check.

I started with this company as a part-time valet as a freshman in college.  I now oversee over 100 employees as an HR Manager. Being with this company for 6 years has helped me tremendously in my career, and I am absolutely dedicated to grow with this company.  Valets/shuttle drivers/front line staff enjoy flexible scheduling, awesome opportunities to work at locations such as Nantucket, VT Ski Resorts and vacation destinations.  You will build your customer service/interpersonal skills as you may interact with customers from ALL WALKS of life (celebrities, sports professionals to people down on their luck).  The company has in house leadership training that allows selected candidates to take on more responsibility and be promoted.  Many high level executives started out on the front-line level.  If you are looking for an exciting new career in the customer service field, give VPA a shot.  It is a great time to grow with VPA!

Valet Park of America is a decent starting place and provides quick cash. I desire a consistent schedule regarding work location and hours; however, almost all employees, besides managers, are expected to travel and change work hours along with the site on a daily/weekly basis. I was lucky enough to obtain a concrete schedule, but I would only expect such circumstances if years of service have been put in. It can be a very fast-paced or a very slow-paced work environment. If twenty employees were asked their opinion or experience with the company, they would all be very different, as there are many locations and managers to work under. Overall, I would say that it is an excellent job for a younger individual in college or looking to gain some work experience. 

A typical day as a valet attendant involves greeting guests, taking vehicle info, parking and retrieving cars quickly and safely, and staying organized at the podium. You’re constantly communicating with drivers and coworkers, handling cards, and making sure keys are tracked correctly. I learned how to stay calm under pressure, manage multiple requests at once, and deliver good customer service even during busy rushes. Management was mixed, some supervisors were fair and professional, but I also dealt with one manager who was difficult to work with poor communication, inconsistent expectations, and an attitude that made the job more stressful than it needed to be. Workplace culture depends on the shift most days it’s team-oriented because you rely on each other to keep the line moving, but it can get tense when leadership isn’t supportive or when the team is short-staffed.

What is the best part of working at the company?
This company is an amazing place for people to work. The treatment you get as an employee is priceless. 

What is the most stressful part about working at the company?
To me there is nothing stressful about this job. If you have good customer service and respectfully treating customers car just like the way you treat your own car.

What is the work environment and culture like at the company?
The work environment the time I was there was amazing. We were like family 

What is a typical day like for you at the company?
Well, I was at a busy location in New Haven. Once you clock in your workout starts as well because it's a lot of walking and running by doing a lot of back and forth picking up cars, parking them and retrieving them for their owners.

What is the best part of working at the company?
Lots of downtime in evening 

What is the most stressful part about working at the company?
Management was horrendous. I was treated incredibly disrespectfully by our field manager. Issues were not addressed in a timely fashion, I requested appropriate uniforms for three months and was promised they’d be delivered and they never came. If I had an issue with payroll, or pto pay outs I’d get snarky “IDK i did my part, it’s out of my hands” texts from my manager. Co-workers were allowed to snap at you, curse, yell, abuse break privileges with no repercussions.

What is the work environment and culture like at the company?
Hostile, and aggressive.

What is a typical day like for you at the company?
Dealing with nasty patients, lazy abusive co-workers, and redundancy over and over and over again.

VPA is a small company and it truly shows in their workplace. Everyone is highly connected to one another and there are typically weekly lunches provided for employees to mingle. The management works hand in hand with all levels of employment to ensure good communication throughout the company. The overall mindset of the employees is one of dedication to find a solution, regardless of the current limits of the company, leading to rapid innovation and a workflow that does not cease. This mindset was both the hardest part of the job and the most enjoyable as the pace of work is quite accelerated. However, this makes you feel that you are pushing the boundaries of what the company thought was possible with each day. Highly recommended!

Been working here for a while and it's been a great experience. The company seems to keep growing so if you put in hard work and show initiative you have some great opportunities to move up. It's great exercise and the benefits and compensation seem to be head and shoulders over other valet companies I've researched. I've learned a lot with different leadership/training courses that they offer.
Manager's are pretty cool if you do your do job and don't slack off. If you do slack off they will let you know about it. I've always tried to do what was asked and I feel appreciated.   
I guess the only cons I can think of would be the fact that we're outside when it's raining or really cold but I've gotten used to it. Also, sometimes you work some really long days. I guess that's better than only working some short days though.

Top Job Titles	Average Salary
Parking attendant 142 salaries reported	$20.03 per hour
Shuttle driver 95 salaries reported	$23.17 per hour
Driver 6 salaries reported	$18.58 per hour
Greeter 3 salaries reported	$18.75 per hour
Pt 8 salaries reported	$18.25 per hour

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