career coach

nursing instructor

clinical instructor

veterinary technician

nurse coordinator

Valley College

Valley College is not a good place to work at.  A company is measured by how long employees stay at the organization.  In Cleveland, over 26 people have left either on their own or were fired since its opening in March 2019.  The main problem is senior management.  They micromanage to the extreme and are self absorbed.  They talk in a passive-aggressive, condescending way and they don't show or communicate appreciation.  They are extremely disrespectful and are very untrustworthy.  They feel like they know it all and dismiss what others say.  They will tell you they will help you succeed and when you ask for help, you do not get it.  They lie right to your face.

They also play with your employment, meaning they hire you at the minimum and say they will increase your income once you get to your 90 days.  That does not happen.  When you are promoted, you get a very small increase in pay and are told that the full increase in pay will be provided after 90 days if you prove you can do the job.  That is so unethical and untrue.  The benefits are just ok.  The medical and dental insurance is not very good.  They also advertise 401K but the organization does not contribute.  

This organization has the potential to be a great place to work but it won't be with current management.  

Although not working their presently, one thing I can say is that Valley College has VERY high ethical standards.  If an employee were ever to be let go, it is because their students are such at the core everything they do, and they expect high performance among their staff - understandably so.  Some of the reviews sound like bitter former employees and I can truly say, I just wish I could find a company with half of the integrity they possess. I have since re-located and thus, had to switch my employment and was sad to do so.  I worked among an excellent team who were the most qualified professionals at what they do AND were truly passionate about their students, they gave their best....it's a difficult combination to find! As for management, they were great - in the middle of expanding, so moving up current management and expanding....Corporate Management is also out of the Martinsburg campus.  Benefits were just being expanded as I was leaving so that will really be exceptional for staff, I'm sure........I cannot say enough what an excellent team Valley College is (I can attest to the Martinsburg team anyways) and how much they truly VALUE their students, possess high character, performance (as you should - students deserve the best performance when investing in their education), and is truly a rewarding career....

The culture is toxic. There are some wonderful people employed there but upper management is absolutely horrible. Their greed and disregard for the well-being of their employees and students is staggering. Students are conned into paying huge sums of money and incurring huge debt for a certificate or degree that many times does them no good in finding viable employment. The way they treat their employees is sickening. They pay a decent wage but it is not worth it to be treated in such a disrespectful and degrading manner. The culture is one of fear and retaliation. Giving 110% is not enough. Anyone who does an exceptional job and proves that they are better at their job than management are at theirs needs to look out, because management will become intimidated and fire you. Again, there are some wonderful, caring people employed there, but they usually (not always) do not last long because upper management gets intimidated easily. This could become a good school if upper management were to change. Some of the programs have solid curriculums, and most of the instructors are great, as are most of the office staff.

This company has brought in a top heavy corporate team from many failing schools. The philosophy is to turn as much money within this next year.  They hire a bubbly group of committed individuals who make too much look for employment elsewhere, all the while pushing students through like cattle.  The admissions cry in their office because the expectations are so ridiculous - it's absolutely about how many students you get through those doors to commit to a 16k certificate and 25k+ degree. The culture is toxic, the turnover is a direct reflection of those who are too committed to the true betterment of the students.  They pay such a premium and force the propaganda of changing lives.  The recruiting tactics would make you cringe, and how they target and manipulate their staff would make you cringe.  They charge these students a fortune, a true fortune to go to school and the students will pay it because they don't know any better.  The school is in the midst of losing accreditation and the future of this institution is all around questionable.

Working at Valley College caused a significant amount of stress, which led to health issues. There was excessive political maneuvering within management. The expectations placed on employees were high, yet their hard work and effort were often unacknowledged. During my time there, I witnessed the owner being disrespectful to an employee during a Zoom call, and management failed to support the employee despite their dedication.

The college was eventually sold to another company, and I have not been there since. It is not worth the effort, as they are consistently late with performance reviews. There is a lack of consistency in rules and policies. The college seems more focused on increasing enrollment for financial gain rather than prioritizing students' academic success and planning. There are no counseling services or resources available for students.

Many dedicated employees who genuinely cared for the students have left due to mistreatment by management. There is a noticeable lack of diversity in management, which is concerning. 

Great students and some great staff. Ethics? You can’t think about the “buy in” that has been created, and well, some staff don’t seem bright enough to really see the charade, and those who do, leave. They prey on vulnerable populations, those eligible for full grants/loan capabilities (typically low income, single parents, displaced workers) seeking a sense of “belonging” and new career in a short period of time. Staff are coached to be empathetic, build those relationships, to keep their “pipelines” growing (these relationships aren’t genuine, they’re future enrollments).  They spend a lot of money and time supporting efforts to create the facade of that culture, because it’s a cash cow. The earnings potentials of these certificates and degrees is minimal, and the debts incurred are OUTRAGEOUS! Not only causing issues when time for repayment, but minimizes future loan borrowing capability for those that want to further their education....it’s sad but many stay because they will NOT make the salaries they do anywhere else! 

I have worked 4 years as the DFI, Director of First Impressions at Valley College.  I always maintain a great attitude and welcome each and every person who enters the lobby with a smile and a warm welcome.  I answer telephones, direct calls, open and distribute mail, scan and up load documents to campus vue.  I collect student payments and tuition option payments; I handle bank deposits; I report directly to the Campus Director.  I prepare correspondence and maintain all filing of students confidential and academic records.  I enjoy interacting with the students and have maintained a great working relationship with all of the staff as well as the management.  I enjoy each day to the fullest and look forward to each new assignment.

Management will make you feel safe but it will slowly show that they are just holding things together by a thread. They are very disorganized and understaffed. Management is undertrained and overworked. If a student sat there for longer than a moment they could clearly see that the college was just after their money and not there for them. That is the same for the employees. Management will complain about how bad things are to employees and nit pick at employees but management never did anything in the beginning to keep things together. 

What is the best part of working at the company?
Nothing terrible place to work but they never let you use your pto very unprofessional place to work. The students key your cars. They tell you that your salary but treat you like your hourly when it benefits them. Medical benefits are horrible.

What is the most stressful part about working at the company?
Leadership is childish and very mean girls towards staff.

What is the work environment and culture like at the company?
Ghetto and they get mad at you if you don’t buy the boss birthday gifts 

What is a typical day like for you at the company?
Chaos you are being watched on camera all day

Turnover seems so high. They hired me and another person & we both quit within the same month we were hired. We both did not realize it was 100% sales and basically harassing potential students to come to school there for an outrageous amount. All they care about is money and getting people enrolled asap. Training for new employees is a joke and there is such an off putting environment. They paint the job in the interview to seem so amazing but in reality it’s not. The compensation is good but the benefits are terrible. 

Top Job Titles	Average Salary
Career coach 1 salary reported	$18.63 per hour
Nursing instructor 2 salaries reported	$27.50 per hour
Clinical instructor 2 salaries reported	$24.00 per hour
Veterinary technician 1 salary reported	$22.00 per hour
Nurse coordinator 1 salary reported	$120,000 per year

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