line cook

guest service agent

room attendant

cook

dishwasher

Valor Hospitality

Valor Hospitality is one of the most poorly run hospitality organizations I've ever encountered. The leadership is a mess, filled with clueless directors, and inexperienced  incompetent managers who seem completely out of their league. The Human Resources department is nothing more than a formality—useless, uneducated  and indifferent. On the surface, it might seem like a decent place to work, but that illusion fades fast. Employee turnover is out of control, and without the bare-minimum benefits they offer, the place would likely collapse. Wages are rock bottom, and if you run into any problems, don’t expect support—no one cares beyond their own self-interest. Sure, the location and view are nice, and Hilton discounts exist, but they do little to make up for the overall dysfunction, miserable work environment and horrible leadership.

I truly believe in this team and in the principles of Valor.  It is the best company I have been associated with in my career. 

I would like to share that many of these reviews seem to come from employees who left the company feeling frustrated or upset, which likely contributes to the tone and negativity in their feedback. It’s common for individuals who exit on bad terms to express their dissatisfaction more strongly online, which can sometimes paint an unbalanced picture of the overall company culture.
That said, it’s important for us to acknowledge that even if some comments are driven by anger, there may still be underlying issues we need to address. We can use these reviews as an opportunity to reflect on areas that may have contributed to employee dissatisfaction, such as communication, employee engagement and our disciplinary process.  




What is the best part of working at the company?
Valor Hospitality is hands down the best company I have ever had the pleasure of working for - great benefits, culture, top pay for the industry, and amazing people at all levels of staff and management. 

What is the most stressful part about working at the company?
Like with any hospitality or service industry company, the most stressful part of the position is dealing with the occasional difficult guest or customer complaint.

What is the work environment and culture like at the company?
Both the company leadership and staff across the board are full of amazing people, and the culture of the company is great! Tons of benefits, regular team appreciation events each quarter, and the list goes on and on...

This is the worst company I have ever worked for. Management is disrespectful to people and refuse to address issues you bring to their attention. People have left the company due in droves because of how horrible the culture is. They pretend to have this amazing culture, and it’s fake. the so called "corporate" team are all liars and talk about people in the company with their peers. So unprofessional. I am so glad that I left. Upper management is not professional. Relationships are built that are inappropriate. And human resources is no help. Any complaints are met with retaliatory scheduling. You can get threaten by your boss and talk down on and lied to and when u bring it to upper management they do nothing about it

A great hospitality company culture that is  built on a foundation of warmth, service excellence, and genuine care for both employees and guests. Employees are encouraged to treat guests like family, creating memorable experiences with personalized service and attention to detail. The company values open communication, teamwork, and mutual respect, ensuring that every staff member feels supported and empowered. Training and development are key, with a focus on continuous improvement, fostering a sense of pride in the work. This positive, guest-centered culture leads to high employee satisfaction, which in turn results in exceptional guest experiences and long-term success for the business.

I would not recommend bartending here at the Lodge at Gulf State Park if you are looking to make bartender wages. Average income was $600-$700 per week, paid by check every two weeks. The drinks are so expensive that the guests don't tip and locals just don't come back after their first visit. The management structure is very poor and the work ethic is something The Hilton Should be ashamed of. When I gave my 2 week notice to pursue a better opportunity I was let go after my shift that afternoon. Presumably because they didn't want to pay the 40 hours of PTO I had earned. Abig thumbs down. The benefits were great but not worth the sacrifice of a good work environment and low pay.

When taking over the blockade runner they promised to not change anyone’s pay in a huge meeting we had. They did not keep that promise even for 6 months. They are much cheaper then the old owners. Managers are great but  can only do so much since it’s a cooperation. Valor Hospitality DOES NOT care about employees. Servers do so much work with running room service, setting up the buffet, taking normal regular food orders not much support staff. They expect us to do all of this now for 3$ thanks a lot Valor!

Working at the resort I grew tired of the management. I could express an issue and it would be brushed off. The manager couldn’t be found when needed. I felt like I was ignored and Never heard. It was embarrassing hunting for a manager when a guest needed one. I even went to higher ups with my concerns and nothing was done. The money is good at times but the stress that comes with it is not worth it. You have to work long hours and many hours a week to make good money. You can communicate your desired or needed schedule, but you still will get scheduled random shifts even if they know you can’t work those times/days. No one listens. 

The job tasks themselves were acceptable. The problems stemmed from management and cliques of coworkers. My manager was immature and would waste our time with pranks that disrupted workflow because his insecurities drove him to somehow prove that we were not as smart as him. My manager also was gatekeeping knowledge about the job because he preferred to make us look dumber than himself rather than fully training the team to function independently. Nitpicking that chipped at our confidence was frequent, as was malicious gossiping from a clique that had been there a while.

It really just depends on what position you are working. I enjoy where I work and the people that I work with. Do not expect raises or advancement. The health insurance is not that great...cheap but not worth having. They recognize employees who work hard but do not get rid of employees who should be fired...they just wait for them to quit. This can be very annoying, especially when you have to pick up the slack but yet you are both getting paid the same. Overall I would recommend working for this company. I have worked for other companies and this one is by far the best.

Top Job Titles	Average Salary
Line cook 11 salaries reported	$21.14 per hour
Guest service agent 8 salaries reported	$19.25 per hour
Room attendant 18 salaries reported	$15.44 per hour
Cook 4 salaries reported	$18.88 per hour
Dishwasher 1 salary reported	$17.00 per hour

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