sales associate

customer service associate / cashier

overnight associate

warehouse associate

vape shop sales associate

Vape-City

I have worked in many smoke shops, I love the business and environment, this company is the worst company I have EVER worked under. I could write a novel explaining everything wrong with this place, they hire kids that are fresh out of high school that have zero knowledge on any product, I was hired as an assistant manager and was left alone my entire 5 day training week, only to be told I'm being "temporarly demoted" because they aren't aloud to hire managers right away.

They watch you on the cameras 24/7 and expect you to not sit down during a 10+ hour shift, there is constant call outs and you will be left alone working a busy night, but when it is your day off you are expected to cover if someone calls out, even stores that aren't yours and can be many miles away from you. 

Upper management is very political and consists of nothing but young kids that don't care about their job and smoke on the clock, people who have known each other for years outside of the job, and family.  

Any tips you get or change customers let you keep, you are expected to leave it in the register. If they see you keep even a dime of it they consider it theft and will terminate you.

Their prices are straight robbery and you don't even get a good discount. 

If you do take this job, waste their time and use your time at the store sitting down looking for a new job. This company is sketchy and corrupt 

The job is extremely easy going, simple 
and most of your duties include keeping your store clean, selling items and doing drops from your register. Alot of it includes using your phone to update and talk to your team. The job is extremely easy going I cannot stress that enough you'll have no problems as long as you complete your daily task. However the poor management and coworkers can make or break it for you. The management in terms of anyone above Store Manager are usually not the best and some can even be petty and abuse their power. I've had times where I was pulled from the store I was hired at and told to cover a location somewhere else, while this would've normally been fine I sometimes wasn't asked but rather told I "needed" to be there and with how easily they hand out write ups it can definitely become a worry to say anything other than no. I do appreciate that they do offer rides to accommodate this sometimes. However I do not know if this is courtesy of the manager or company so keep that in mind. The make a long story short, it's a job. It pays really good considering what is asked of you and that usually makes up for the poor management, easy to pick up hours if you really want to and anyone with half a brain can do the job decently but again keep in mind write ups are handed out like candy alongside a 3 strike system before termination.

This company is so shady with their employees. 
They also treat you so poorly. Working for this company was so stressful. No one pays attention to you when you're in need of help. Actively avoiding their employees has to be a hobby of theirs, they always leave you hanging then make excuses for it. The managers are very condescending and hardly try to find solutions, only threats. I once called in because my father was in the hospital very ill and they threatened me with termination for "no call, no show",  when I was literally in call with them telling them I couldn't make it. They always promise if you come in to the shift they will get a cover for you, but they never do. There is this one manager in particular that continuously manipulated me when I would try to talk to them about a situation just to get me to stay. They will keep you way past your shift if they feel like it as well. Apparently you can't call in during the weekends, off limits they say. So if you're sick on a Friday, expect for them to make you come in. They don't like putting their dms to cover shifts. They will try to find any excuse to give you a write up, and will take you off the schedule without warning. This is the worst job I've ever had, I wouldn't recommend it to anybody

First job I’ve ever worked that’s 24/7, my mistake was thinking that a job like this would ever be for the people. It’s always going to be about the money for this company. 
Been with the company for almost a year and half, and it was only up until my last couple months before I left that I felt so unmotivated and drained working for this company that I couldn’t give my 110% in anymore. Issues from scheduling/shifts since day one, to the company hiring, it seems like, just anybody without really checking to see if they’ll be responsible enough. I felt too ambitious for this job, I never felt like my hard work and dedication for this job would be properly appreciated. It often got taken for granted and/or overlooked. This company will always care more about what they can gain from a good worker instead of thinking “how can we keep this good employee happy and doing a good job?” This company will never progress positively until they start rewarding the good employees instead of the bad ones. The ones that certainly don’t care or deserve their job. 

as far as the day to day goes, you’re doing what you would at any other job. you’re wiping counters, you’re sweeping, you’re taking out the trash. but besides that it couldn’t be more different than my old management positions in fast food. i’d rather deal with a stoned or nic fiend customer base than a hungry one any day of the week. it’s one of the easier jobs i’ve had as well. it’s a vape shop, it’s not hard to keep it clean as long as you’re on top of the dust. very laid back environment but higher ups still keep a stern enough hold on each district to ensure everything keeps running smoothly. getting this job and getting into sales actually improved my ability to talk to people. before this job i was very introverted so it’s cool being able  to step outside of that; especially from a job.  i’ve enjoyed my two years  here and intend to have another good couple years. i would highly recommend working here if you’re looking to get out of the drive -thru and come make some sales here for a chance of pace and a chance at a monthly sales bonus or inventive. 

Management is a joke and they talk to you anyway they seem weather it's to talk down to you or just bluntly call you stupid. They require you take about 100 photos a night of every single thing you do and if something isn't done right you get called out in a giant group chat instead of anyone talking to you personally. Performance is supposed to be done after 90 day but it'll get passed around back and forth for a month before anything get done or sorted. Management can show up late or not do daily duties and no one bats and eye but if you do one thing wrong or don't upload a photo or video it's threatened for a write up. They'll also have you kick out customers or friends/family if they're In the store too long. Was told people only have a 30 minute window before having to make them leave. You'll get a phone call from lower management if you're outside view of the cameras too long, if you answer the phone they want to know who and why they called. They'll also round down your hours .

I absolutely loved my job there. I was happier than I’d been in maybe my lifetime of jobs. But that was due to the nature of the job itself. Company culture and management (upper and middle) was terrible. I was fired for calling in when my closest family member died on New Year’s Day. Turned one of the worst days of my life into maybe the worst day of my life. I’d never so much as been late. Again the job itself was amazing. But I wasn’t paid what I was promised. Took two months to remedy that and never got the back pay. Fired on New Year’s Day so I never received the Xmas bonus I earned. And don’t get me started on the level of micromanaging. I get it. They employ mainly 18-22 year olds. Without proper vetting of employees they I am sure have to be that way. I still shop there. And I miss the job. Just the actual job. Not the money or the company. 

Upper management communication is inconsistent, training materials become outdated quickly with no reliable updates, warehouse support is often insufficient for store needs, and incentives tied to sales goals are rarely achievable due to consistently unrealistic monthly targets that don’t reflect store traffic or market conditions.

Working at this vape shop has honestly been a really positive experience. From day one, management made me feel valued and supported, offering clear guidance and opportunities to learn about the products and industry. The team is tight-knit and collaborative; everyone genuinely wants to see each other succeed, which makes busy shifts enjoyable rather than stressful. I’ve learned a ton about customer service, product knowledge, and even inventory management in a hands-on way that I didn’t expect. The pace is fast at times, but it’s never overwhelming because the staff works together to cover each other. One of the best parts is the product discounts and the chance to try out new devices and e-liquids, which is perfect if you’re passionate about vaping. Overall, it’s a professional yet relaxed environment, and I feel proud to work here while gaining skills I know will be useful long-term.


this company has the worst upper management, no one communicates anything. they will under hand you and go behind your back. you'll feel like your walking on eggshells the whole time. if your a store manager and think you get to manage your own store I promise your wrong. you get paid a couple bucks more to quite literally make an inventory list and to be forced to stay for 16-24 hours at the store if someone doesn't want to show up to their shift. nearly every store in the company is short staffed and don't expect any help from district managers or HR. they are some of the most unhelpful people I have come across. I've worked in retail for almost 5 years now and have never seen a company so dysfunctional before. I will never recommend anyone to work here even if they were desperate.

Top Job Titles	Average Salary
Sales associate 189 salaries reported	$11.16 per hour
Customer service associate / cashier 1 salary reported	$14.55 per hour
Overnight associate 5 salaries reported	$10.00 per hour
Warehouse associate 2 salaries reported	$20.87 per hour
Vape shop sales associate 1 salary reported	$18.00 per hour

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