vape shop sales associate

retail sales associate

cashier/sales

customer service associate / cashier

sales associate

Vapor World

What is the best part of working at the company?
Opportunity to gain experience in inventory management, scheduling, and daily store operations
Fast-paced environment that can build multitasking skills
Some flexibility depending on location and staffing
Ability to learn multiple aspects of store operations quickly

What is the most stressful part about working at the company?
Inconsistent communication and lack of professionalism from upper management
Policies are not enforced equally across employees
Long shifts (12–14 hours) with limited or no reliable break opportunities
Store Manager role has limited authority despite the title
Delays in addressing employee issues due to multiple layers of approval
Training is inconsistent between employees
Lack of timely support when dealing with customer or in-store incidents
Emphasis on camera monitoring without efficient access when needed
Workplace culture can feel unsupportive, with noticeable differences in how roles are treated

What is the work environment and culture like at the company?

I recently worked for this company and wanted to share my experience for others considering employment here.

During my time, I observed inconsistent communication and a lack of professionalism from upper management. There were instances where employees were corrected for minor communication details, while similar behavior from higher-level staff was considered acceptable. This created a noticeable double standard.

The structure of the store manager role was also different than expected. While titled as a management position, the responsibilities were largely administrative—focused on inventory, scheduling, and time corrections—with limited authority to address employee issues directly. This often delayed resolution of problems, as multiple levels of approval were required.

Policies were not consistently enforced across employees. Situations involving scheduling, breaks, and acceptable workplace behavior varied depending on the individual, which led to confusion and frustration among staff. Long shifts (12–14 hours) without reliable opportunities for breaks or meals were also a concern.

Additionally, while security and camera monitoring were emphasized, there were challenges when support was needed. Requests for footage or assistance in situations involving customer behavior were not always addressed in a timely or helpful manner.

Employees deserve consistent expectations, fair treatment, and clear support systems to perform their roles effectively.

Additionally, communication following my resignation notice did not reflect a professional or respectful approach, reinforcing concerns about consistency and leadership practices.

Overall, my experience highlighted a need for more consistent training, clearer communication, and stronger support for employees at the store level. I hope these areas improve for future staff.

The paper management could care less about the employees. They promote regionals that have no knowledge on their own policies. The only good thing I was a manager so I made my own schedule. After over a year of working one schedule I had to fight to keep it because it all of a sudden was not good enough for them. They expect you to put your job before your family, as well as constantly being micro managed. They do not train you properly and the little training they do provide will somehow always turn on you to be your fault. They never began to correct anything I was doing wrong until after a year of employment and then decided to belittle me. Not worth the time or the little pay you receive. You also will run into the customers that will yell at you for following the policies you were told to follow. When relating to upper management on what happened, your “case” will be reviewed by people who were not there nor have audio available to hear what happened. The only thing that made my job enjoyable were my clerks and regulars. 

This is a company full of wonderful people but that is unfortunately being eroded away due to management. Corporate management has very little understanding of the day to day operations of the company and as such tend to make decisions and policies that harm both retail level employees and customers. In store managers can be very hit or miss as well, some of our companies managers are incredible people who will look out for you, some of them will drive you away from your job. The manager of the largest location in my area has attempted to date or sleep with multiple customers and at least 3 employees that I am aware of.

Management was dysfunctional just about everyday. Product was never consistently ordered for the stores by the warehouse. Expected the employees to live, breath, sweat Vapor World. Occasionally expected to work off the clock.  Sick days were taken from your paid time off regardless if you wanted it to be or not. Not all of the staff was particularly good at their job, but the company was almost afraid to replace them. Usually when they did replace them it was by somebody who had no knowledge and didnt care about the job. Made the employees who knew what they were doing pretty much babysit incompetent coworkers.

I did not enjoy my job, however i enjoyed some of my coworkers. I felt under paid, and under appreciated in my line of work. I knew I could do better, I just got this job as a in the mean time type of thing while looking for something better. It was not challenging and there was a lot of downtime that everyone just played on their phones. I am looking for something that actually will challenge my brain and make me have to problem solve. I am looking for something that will actually give me room to grow instead of just being a job. I am also looking for something that will work with my schedule.

I was supposed to be hired for vaporworld and they lied on the apllication and in the interview said it was a completely different loation and store, ALSO owned by them Glass City

Single most demanding yet lowest paying job I have ever worked.
You will never get full hours or benefits.
Thanksgiving and Christmas?
Congrats, you get your hours cut from 34 to 25 but thats not our problem.
Got into an auto accident and were still only 10 minutes late to work?
WRITE UP
The managers are absoloute tyrants I have never seen such poor working conditions we had no lights for 5 MONTHS and the sewer gas would FILL the store driving of customers and makin employees sick!!

 There are so very many hardworking people in this company. I believe that a  reasonable amount of face to face interaction is essential to any and every synergetic work environment, especially in a commission-based business. They could work on that a bit more. I hold nothing against vapor world or vapor maven. They do as they see fit and they are- by far, the best vapor shop in my four state area... to say the least. 

Honestly, I liked working there. Great coworkers and great customers. But the regional manager and up were terrible. Very poor communication, hardly ever fixed any problems we had and when they did it would literally take them HALF A YEAR to get something done. Atrocious management through and through. They kept taking away things from us too. No chairs, no breaks, no food left in the fridge, no phones, just stand there and like it. I will never work for this company ever again; I don't care how desperate I am. I'd rather be homeless than work for this company.

Management was very corrupt. They acted more as a high school group than a management team. We never knew when new inventory would come in, if the whole employee process would be switched up, or employee concerns would be properly handled. Being an employee of this company was very hard, because of the fact that we were treated very poorly to where most of the employee morale was constantly down, and made most of them not want to enjoy work even want to show up.

Most unprofessional company I've ever worked for. You don't get a lunch break or any breaks at that. They only have one person on the clock at a time so you can't ever leave. The benefits suck only a hand full of doctors accept the insurance they provide. They expect you there 15 minutes early but won't let you clock in until your scheduled shift. They expect you to stay busy the entire time your on shift, if they see you sitting taking a break it's an automatic write up. Just an awful place to work, the turn over rate is horrible. Do not work for this company.

Top Job Titles	Average Salary
Vape shop sales associate 18 salaries reported	$13.87 per hour
Retail sales associate 13 salaries reported	$13.17 per hour
Cashier/sales 2 salaries reported	$12.50 per hour
Customer service associate / cashier 14 salaries reported	$14.33 per hour
Sales associate 2 salaries reported	$10.00 per hour

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