sales representative

laborer

event coordinator

operational support grade

customer service representative

Varsity Spirit

I worked in the warehouse at Varsity Spirit's Garland location for 2 years, and at another location for 2-3 years prior to that. The years I worked at the Garland location were the most discouraging, confusing, and non-productive years of my total work experience. A typical day at work would be clock in, check email and system for any work orders for the day. Print out the orders, decide the order to do them in based off of the date to ship and time they were released. At 9:00 AM, I would go on a pick up/delivery route to take various items to the contractors that were located close to our location. I would come back, begin picking orders until, without fail, various emails would start coming in from different people throughout the building about various non-warehouse projects and also requesting certain orders be moved to the front of the line to pick. When I requested management supply me with a list to establish chain of command or at least what projects were most important, I was always ignored and given no guidance. So, I would then make a determination based on the limited amount of information I had about each project/order. Often times I would later be questioned about why certain projects/orders were done and why some weren't. Once again I would ask for a better guideline to understand which projects management valued the most or who was in charge to get guidance from, because I had several different people telling me that their project was the most important. I would continue to pick orders and do various odd jobs, even if I had no idea what I was doing, until 2:00 or 3:00 or 4:00 PM (It changed constantly without my knowledge) when I would go on another delivery/pickup route. After two years doing this, I had five different supervisors, of which only one had any actual warehouse experience. It often felt like me and my warehouse co-workers were looked down at and treated like we didn't matter. We were constantly given projects that were well out of our abilities and then ridiculed when we couldn't complete them. We were always asked why the warehouse isles weren't completely spotless and why there were pallets in the isles, despite the fact the we were a fully functional warehouse, receiving and shipping orders daily. I attribute this to the fact that, like I stated previously, only one of our supervisors had any warehouse experience. My warehouse co-workers and I got along perfectly and it was easily the best part of my job seeing them every day. I made some friends that I will have for life there, so I'm very thankful for that. However, the constant harassment and talking down from co-workers and management made it hard to get out of bed every morning. I dreaded coming to a job I really liked, simply because I knew they were going to make it so much more difficult than it needed to be. The culture of fear there also made it impossible to talk to management because they operate in a tight circle. This would have been a place I could see myself at for many many years had their been a better overall work environment been better.

If you like to be stressed out 24/7 about hitting your sales goal so as not be on upper managements radar then this is the job for you. You never are reimbursed for any car allowance, mileage or for attending all Consultations, fittings, meetings, competitions and Summer camps. Also if you like paying out of your own pocket to offer customers discounts on their orders or to provide giveaways then have at it! HR never returns your emails, and if you contact them about an issue you are having with your management team they forward your concern to Upper management. This company is multi billion  dollar corporation ran like a small mom and pop store on the corner. Most of their processes and procedures are antiquated and so outdated. They will never invest to upgrade these to help the sales team as that is too costly to their bottom line.
You will kill yourself during the busy season to service your accounts, you will have no time for your family.
When you do go on vacation you have to take your computer with you everywhere, so you can respond to customers angry emails. If you trust another rep to service them when you’re on vacation be careful as they will convince them to request them as their Rep. So they can make the commission. Very cut throat mentality of highly unethical sale team with absolutely  no moral compass. 

-Poor Management: Management plays favorites. I got written up for coming in 8 minutes early, while my coworker worked two hours of overtime the night before. My manager gave credit for work I completed to another co-worker. When I asked why, my manager responded that I was not allowed to question them. I often got yelled at and humiliated in front of other co-workers if I made a mistake on the work or went a different route when completing a task.  
-No Opportunities for Growth: Management will just make "empty threats" that if you do not complete your work fast enough, they will report you to senior management. If you do move up to a management position, you will just be working until 2-3 in the morning; with little to no pay. 
-Zero privacy in the office: open concept is distracting. Noise and drama all throughout the office. Teammates will "tattle" on one another. 
-Repetitive process of overworking and burning out employees that they quit leading to high turnover rates.
-Some people can have flexible schedules while others do not. If you have children, you can leave for your children. However, if you do not have children, do not expect a flexible schedule. 






 I am surprised there are any positions open because for the past month, the company has been discussing company wide layoffs due to an upcoming recession. I would be careful when applying for a job here, unless you know you may not need it in a few months. Also, the management tends to hire young, "pretty girls," breeding for competition and attention in the workplace. This leaves to a high school, cliquish, environment, where co-workers "tattle" one another, rather than focusing on getting their work done and helping one another out. Most of the management stays pretty busy with their own projects, rather than helping and training their direct reports. If you message management, asking a question, you will most likely not get a response. You will have to message everyday to finally get a response. Also, this company culture does not show any appreciation for work done by the employees. The company is only looking for "yes" people. The manager's get tied up in choosing favorites. 

The bad people rise and the good people leave or are not recognized. Extremely click-ish culture. Problems are not addressed or corrected in some cases. Has a good ole boy system. You work extremely hard and the company does not recognize you. Treats front line staff disrespectfully and without dignity. Most people cannot be trusted and when you bring issues to management, it is swept under the rug or downplayed. Big problems when dealing with married couples all of all levels. The underdogs unite and become your family. There are some diamonds working for the company and you do what you can for them, but others are only about themselves and do whatever it takes to climb the corporate ladder.
The company has gone through massive changes since Covid and the company's problems has taken center stage. The industry can suck the life out of you and the customers are just as bad. I would say focus on the job and leave it at that. Trust few and keep your head down. True corporate culture now.

As a certified panel judge for Varsity Spirit, be prepared to travel a lot, but unable to be a tourist in the cities you visit. You must be ready to be on the judges stand, regardless if a one-day or two-day competition, for up to 10-12 hours a day. Varsity flies you out to your destination (unless you can drive there in under five hours) and puts judges up in nice hotels, but be prepared to get little sleep because a judge's day starts very early--there are days you will have to travel to a venue and be on the judges stand as early as 7 AM--that means you have to get up early enough to get ready for your day. The pay isn't bad, but considering all of the time you spend traveling *and* judging, compensation could be better. You must be certified by Varsity to be a judge, and there is an association fee that must be paid annually. For the most part, event producers and judges stand directors are very kind, easy to work with, and extremely helpful.

Full 10-18 hour work days during busy selling season includes office hours and in the field. Consults to prepare for the next season and push new products for the year in face to face meetings. prepare quotes and proposals, visual prototypes via Design Studio and revolving follow ups with each account 

software and program rollouts each year provide key tools to success and self analysis 

immediate management is approachable and always willing to receive feedback from sales reps in the field 

coworkers offer huge support to each other during the year 

toughest aspect of the job,  long travel days and up to 18hr work days for most of the spring season 
key highlights of the job - flexibility, home office, friendships and relationships built with our customers, create a schedule that works for you

The management just makes up rules as they go and the manager's favorites can do whatever they want. If you speak up about any inconsistencies, be prepared to face full retaliation. The managers will bully and humiliate you. They often talk down to you and treat you like you are disposable. There is plenty of work to do, but it is just busy work. There is no job advancement opportunities at this company. If you look around, all employees are miserable.  Good people at Varsity spirit will suffer mentally and will not be recognized for their work. Managers only care about themselves and what it takes to make themselves "look good."

High stress position with low pay and lack of upper management support. Production, late delivery and quality control issues are extremely common. High turnover in majority of positions with the coveted positions rarely available or already decided on. Many customers have left due to delivery and quality issues. Varsity continually increases sales goals without addressing production issues. I left after 9 years to have more opportunity, far less stress, and a better work environment. Varsity has unfortunately become a toxic work environment with lack of rep support with a lack of continued growth opportunities that advance your career. 

Top Job Titles	Average Salary
Sales representative 2 salaries reported	$41,250 per year
Laborer 3 salaries reported	$20.50 per hour
Event coordinator 6 salaries reported	$46,875 per year
Operational support grade 7 salaries reported	$17.64 per hour
Customer service representative 3 salaries reported	$15.33 per hour

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