clinical research assistant

senior clinical research coordinator

clinical research coordinator

investigator

site director

Velocity Clinical Research, Inc.

Most employees' typical day at Velocity Clinical Research involves disorganization, chaos, lack of proper training, workplace tension, and disrespect from management. 

CONS: 
- Management, from the Site Director level and above, micromanages staff and treats employees poorly, to the point of bullying
- Decisions are made reactively rather than proactively, creating unnecessary day-to-day chaos
- Unrealistic expectations are placed on staff despite limited resources and support
- Patient recruitment processes are highly inefficient, often requiring site staff to undo or correct work that was previously completed
- More focused on metrics and quantity over quality
- Difficult studies are frequently selected despite historically low enrollment feasibility
- Rapid company growth has outpaced infrastructure and organization
- Overhiring followed by layoffs/terminations
- Compensation is low, especially considering employees are often expected to do the work of two or three people
- Bonuses are discussed during the hiring process but rarely given
- No maternity leave offered
-Executive-level business decisions appear disconnected from operational realities, resulting in wasted time, wasted money, lower morale, and increased difficulty in providing quality subject care

What is the best part of working at the company?
Pay is decent when starting out but the increases are hard to come by, as the corporation sets the standard so that no one can really get the full raise due to their rating system.

What is the most stressful part about working at the company?
Employees are expected to take on way more than the position calls for at all times. The training is not thorough yet you’re expected to always do extra even if you don’t have time for your assigned work. O.T is rarely an option to get things done.

What is the work environment and culture like at the company?
The company wants it to be a team environment but doesn’t always allow for it but the culture is patient safety and they mean to make that true and most time that do but it’s hard to be correct and efficient when hurried and stressed.

What is a typical day like for you at the company?
Morning starts off busy, sometimes you have to work through lunch and there are always some sort of meetings to attend. Training on line are plenty but hands on guided training is slim-too-none. You’ll struggle to get your clerical work done and the way things are done are constantly changing. I sometimes wonder if there are people at corporate that get paid to just think of things to change….

On-site mgmt great and kind, but hands are almost totally tied by honchos at HQ. Good co-workers whose work is not appreciated/acknowledged by higher-ups elsewhere. Headquarters uninvolved x to demand more and more and not *ever* staff the site adequately. Endless, endless on-line corporatespeak trainings ("onboarding! escalating! platforming!" UGH) and NO time to do them. There are not only their corporate trainings, but also those for individual studies and then the ones for compliance, such as CPR. All that, plus your job. It's like Rumpelstiltskin: completely impossible. Almost no one takes lunch x to work at desk. The stress is horrible and people are constantly leaving. We found an employee log from 2022, and 30+ ppl have left since then, including physicians. Revolving door. Cramped little cubicles with zero privacy and lots of noise. Do.Not.Apply. Unless things change monumentally. Too bad the former small company was bought by venture capitalists -- now it's $$ over careful, thoughtful clinical research. How can you jam all these studies in when you have woefully inadequate staffing and there is constant push to enroll enroll enroll so "we can beat the other sites!"??? Is it decent research or a football game?! Obvs, ppl are burned out. Too bad!

A typical day involved patient phlebotomy, specimen processing, point-of-care testing, laboratory inventory management, shipping and receiving, scheduling courier pickups, uploading and routing laboratory results, maintaining study supplies, and supporting multiple clinical research studies simultaneously. The role provided valuable experience in clinical research operations, laboratory procedures, and patient care. I earned my Certified Phlebotomy Technician credential on my own, while employed, and expanded my knowledge of research protocols and specimen handling.

When Velocity started buying up individual clinic sites they became this mega conglomeration that grew too big, too fast and now can't sustain their growth. The overhead is insane since they are so big, thus their profit margin has to increase so they are demanding and pushy in filling clinical research trials.  They decide things for the site at the corporate level without taking into account what is actually happening there.  They are clueless about the nuances at each site in different states and treat us as a one-size-fits all approach.  They took over and changed everything in every department, (including finance, recruitment of patients, marketing, operations, technology) and they just bulldoze their way.  There was really no need for my management anymore since they just force their way no matter what.  You just feel like a number there and a cog in a wheel.

What is the best part of working at the company?
Team support from those with the most experience and work ethic. Many of us grew together with the help of the wisdom of a few.

What is the most stressful part about working at the company?
Uncertainty. Towards the end of my time at Velocity and because they expanded so quickly, sites were closed and quite a few team members with longevity were laid off. I knew it was time to get out.

What is the work environment and culture like at the company?
It was such a tight team when I started but when Velocity acquired another organization and doubled it's size, the environment became internally competitive and cut throat



What is a typical day like for you at the company?
I no longer work at Velocity but a typical day was seeing participants, addressing any new study tasks, EDC, recruitment, and prioritizing what should be addressed next.

Communication is terrible/ nonexistent from top to the bottom. There are unrealistic expectations, terrible benefits, no maternity leave, no tuition reimbursement, terrible 401K plan, beyond expensive medical plans, no work/life balance. If you want to be over worked, stressed out and treated like a number instead of a persons by inexperienced management who have no idea what they are doing, with absolutely no medical experience or management experience but they feel like because they read a protocol they can tell you what to do with no experience! Do not apply expecting to be treated fairly. There is ZERO accountability from management but they will reprimanded you for things that they refuse to do Bcz they don’t know how to do it! But apply at your own risk! They expect you to do the job of several people without being compensated for it. 

What is the best part of working at the company?
The overall health insurance benefits

What is the most stressful part about working at the company?
The site became a research mill with pressure to accept more studies than staffing or space allowed.
The site director was not consistent with allowing time off for employees with PTO.

What is the work environment and culture like at the company?
Stressful, profits before people

What is a typical day like for you at the company?
The CRCs must answer the phones, retrieve, scan, and result lab work, answer queries, attend to onsite monitors and PI/sub-I demands, complete subject visits and documentation in multiple platforms and try to find time for new study start-up preparations.

Velocity cares about their bottom line (board members pockets) and nothing else. They will do layoffs right before the holidays just to improve the balance sheet for the year, then hire new people at a lower rate the next year. Also they will try everything in their power to get you to quit before they lay you off. There is no transparency and management is not helpful with expectations. CEO does a quarterly town hall and that is all you ever hear from him. It's a scripted town hall which he does take questions afterwards but gets mad at certain questions from people when they ask for specific pertinent information. COO and some VPs are are shady. 

What is the best part of working at the company?
They do not give raises and if so, it’s $.25, you promised a bonus twice a year and for some reason you never meet goal and never get it not to mention the manager was unprofessional and talked about everybody to everybody

What is the most stressful part about working at the company?
They want you to work six days a week and not pay overtime

What is the work environment and culture like at the company?
The manager was very messy and will tell your business to everybody

Top Job Titles	Average Salary
Clinical research assistant 25 salaries reported	$22.72 per hour
Senior clinical research coordinator 12 salaries reported	$29.96 per hour
Clinical research coordinator 15 salaries reported	$25.87 per hour
Investigator 13 salaries reported	$150,000 per year
Site director 4 salaries reported	$150,000 per year

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