direct support professional

residential manager

licensed practical nurse

developer

shift manager

Venture Community Services

Where do I even start with this place, I suppose its marginally better then life skills but not by much. First off the training is RUSHED and is almost impossible to retain. You have to cram a ton of skills and its all half assed. You have to get a lot of certification's and even after you get them you wont feel confident 

Most of the employees are from Africa or some other country they speak extremely poor English and in my experience dont take the job seriously at all. Half of the staff in general are part-time/relief staff who dont give a F about you, the house you work or clients they just sit around well the full time employees do the work. The managers are not any better, very low quality, low effort, will either break venture rules and lie to upper management to get there houses in compliance or will write up all there staff for the smallest thing. It also go's the other direction where managers dont write up people who constantly no call and no show with seemingly no repercussions. 

Houses are barly able to keep them self fully staffed since people rage quit and get fired so often that there are constant opening in the schedule which will often force you to get mandated to stay many hours after your shift ends, try working 16 hours then find out someone no called no showed for overnight and then work another 12+ hours. Forget about plans your just slave to this company.

Upper management has unrealistic expectations that they expect out of the houses and this causes regular house managers and employees to cook the books, lie and falsify information for data entry and reports to avoid getting in trouble.

The benefits are OK i guess if you need them. Thats the only good thing about the job but with this job u can just get cheap state healthcare for a fraction of the cost since the pay is so low

The pay is atrocious for what they expect you to do which everything from caring to individuals, transport, medication, data entry, endless cleaning and putting up with laziest employees you have ever seen. The work should be 18$ hour starting easy

This job is great for lazy ppl who like to watch other people do work and shift blame. until you yourself get fired

My experience with Venture Community Services was deeply disappointing, to say the least. While the residential house managers and support staff were incredible—hardworking, compassionate, and dedicated—they were severely overworked and undervalued. Many were let go for trivial reasons if upper management simply didn’t like them, despite their commitment to the clients they served.  

The senior directors, however, were a different story. They acted more like a clique of best friends who openly gossiped about employees rather than professional leaders. Their attitude was condescending, and they offered zero real support to the staff actually doing the difficult work. Accountability was nonexistent—they would rather shift blame onto others, leading to good employees being fired or written up for issues that were ultimately management’s fault.  

Oversight of programs was nearly absent, with directors seemingly disengaged from the day-to-day operations. Meanwhile, the pay was horrendous—most staff had to work significant overtime just to make ends meet, yet the company penalized hard workers for clocking too many hours. The hypocrisy was glaring, especially when the CEO gives himself massive yearly bonuses while claiming there was no money for staff bonuses or better wages.  

The organization claims to stand behind strong morals, but in reality, they treated their African staff as disposable and created a toxic, disingenuous culture. Leaving this company was one of the best decisions I ever made. If you’re looking for work in this field, there are far better organizations out there—ones that actually value their employees, provide proper training, and operate with integrity.  

Avoid Venture Community Services unless you enjoy being overworked, underpaid, and undermined by leadership that cares more about their own egos than the people they serve.

I worked at Venture for about two months in a residential house manager role that I wasn’t exactly warned about with the complexity that would come to working that house. The staff was great, but I only had about 4 actual staff for a house that should really have minimum of 8 full time staff. The whole entire company overall is facing beyond a staffing shortage. From the get-go I should have known I was walking into a mess because my position was open for over a year and a half and not even the assistant would take it. I worked in a high intense behavioral program where I didn’t feel prepared if a client were to ever attack another/myself/staff. I received minimal training besides the two day onboard training. I called out multiple higher-ups on the fact the place was so disorganized and that I was just thrown into the role. There were some willing to help, but they agreed that I was definitely just thrown into the position with no guidance. With minimal staff, my “boss” moved in a client that two of the staff didn’t agree with but their call didn’t matter. I would honestly steer clear of this company unless you’re looking to work a minimum of 60-80 hour work weeks, want to be mandated to stay because your next staff didn’t show, and to be severely under-appreciated and severely understaffed, than this place is for you. If you want to have a work/home life balance, than this place isn’t for you. The clients were amazing but there certainly is a long list of things clients “cannot do” and I certainly felt like I was taking away more of their independence than promoting it. The long two months working there overall had me change my whole career path due to the unhappiness and realization that the human services field is nothing but a bunch of employee burnout with nothing but mandated stays, high expectations with low compensation for the stuff you have to put up with. Stay away. 

Your looking for a part time job to get experience while in school this is a place for you to work. No career advancement. Day programs have individuals with a lot of behaviors so be prepared to restraint clients. As for the Residential Programs, the directors are not kind at all. They don’t want to give you OT until it’s convenient for them then they work you like a slave because they can’t find staff. (someone needs to report that to the department of labor) They favor senior staff so if your new be prepared to get blamed for stuff that you did not do and they will have NO empathy to hear what you have to say as the senior staff gain up on you and know how to play the game. As a relief you get to float around and choose your work place but be aware that you have to pick up at least 3 shifts a month to keep your job. There is no actual system in place to pick up shifts so your left to vent for yourself. There’s many more agencies in the area leave this place as a last resort. Staff love to gossip most of the staff are a older population too which is sad.

Overall, my experience working at this company has been mixed. The work itself can be rewarding because you have the opportunity to support individuals and make a positive difference in their daily lives. Many of the staff members are caring, dedicated, and work hard to provide quality care despite the challenges. The work environment can also help you develop patience, communication, and problem-solving skills.

However, I believe employees are underpaid considering the responsibilities of the job. Staff are often expected to handle physically and emotionally demanding situations while maintaining a high standard of care, and the compensation does not always reflect the level of responsibility. Staffing shortages can also make shifts more stressful, resulting in employees taking on additional duties. Better pay, improved staffing levels, and greater recognition of employees' efforts would significantly improve job satisfaction and staff retention. Overall, it is a meaningful place to work, but there is definitely room for improvement in how employees are compensated and supported.


Don’t work here. 
The people there are absolutely amazing. Unfortunately I was practically shut out from my position by management. Constantly told I need to leave and that this position isn’t good for me. Once there is something said about you, or if you do something not to a certain standard once, you are practically on a list for who they want to get rid of. There are constant notes being taken about you without any proper communication- you just get ridiculed. Once they know they want you out they won’t continue to train you. The company overall was unprofessional. 


If you're not always in favor with management, it can be difficult to feel settled. There’s also a constant reminder that you're not a permanent part of the team, even if you’ve been there for a while, which adds to the uncertainty.

The company’s turnover rate is extremely concerning—it’s clear that many people don't stick around for long. While certain managers were amazing and truly supportive, the overall lack of professionalism and the constant turnover really impacted the work environment.

Management doesn’t care about you or any of your concerns. They only care about the amount of money coming in from clients so don’t bother talking to management. The CEO does NOT care about anyone that isn’t considered a higher up. Parties all the time for the office people, but day hab and the residential staff get pizza if they are lucky. None of the upper management even cares to get to know the clients. They call them “that boy” or “that girl” instead of getting to know them and their names. They would rather hire someone from another country who is willing to work 80+ hours a week and not say a word when they get walked on than someone who is hard working and actually wants the clients to be taken care of the proper way. If you work the day hab, you DO NOT get breaks. Half the time you can’t even use the rest room because they are soo short staffed but management won’t sit with the clients so you can go. There is zero communication between staff and management. You can find a job somewhere else that will treat you better and respect you more than Venture. 

The fact that they can ask anyone to deal with what this job entails,  for the amount of money they offer,  is degrading and deplorable. The amount of human waste , spit on,  attacked,  this job wouldn't be with it at 20$h Mandatory weekends at 12hrs a shift.. For no OT no  shift differential No lunch breaks even.  The amount of emplyment laws they break is unreal.  They've gone through over 500 employees this year, you think thtst would tell them something over at main office,,,but then again,  they're treated great and paid well,  massage chairs in break room,  yet we get no lunch breaks(illegal)  were the ones doing the ground work,  breaking our backs dealing with human biohazard daily for an unlivable wage,  while the higher ups reap all the benefits.. Oh and that to.  The benifits.. Basicly non existent... They're always understaffed bc NO ONE WILL WORK FOR THEM after a month of seeing how they're treated... Don't waste your time for their month long on boarding ( that will COST you money)  because this place is terribleeeee. We need to file a class action against them

My colloquies and I worked as a team to fulfilled the management tasks of the opening and closing the facility on daily basis. Usually when I resume work in the morning, I do heads count on each room  of our patients and checking all the the facility devices - safety equipments. Although being a caregiver is very stressful but  with compassion towards one another could pave away to forget the difficulties of the job. I have learnt  that anyone can suffer from physical or mental impairment in life. As result of that is expectedly important to develop an attitude of caring toward the less fortunate one in society. Managing time wisely help me to fulfill  my assignment in-hand before doing my check list on the computer. We believe in a team work throughout the facility and it has help us to achieve your daily goals. The hardest part is when your patient cast insinuation or hit you with an object. The most enjoyable part of the job is to understand each patient needs to enable me to finish my job in time.

Work was great! management was horrible. If you can handle someone asking you to resign every week, your “team” talking behind your back, saying on thing to you then keeping a report on you and giving it to management, not being trained in your area of work, or being told your aren’t kissing butt good enough then this is a job for you. Being told not to get comfortable cause your not a permit place then this is the place to work. Being screamed at because a recruiter doesn’t show up for an interview with no excuse then this is the place for you. 

Talent coordinator position was calling people for interviews to work in the house to take care of mentally disabled adults or insist them if they need help. Calling and setting up interviews and looking at resumes was great. The people you called and setting up interviews with were so nice. Most house manger’s were nice. 

Top Job Titles	Average Salary
Direct support professional 4120 salaries reported	$18.34 per hour
Residential manager 284 salaries reported	$21.81 per hour
Licensed practical nurse 137 salaries reported	$33.92 per hour
Developer 143 salaries reported	$19.00 per hour
Shift manager 287 salaries reported	$19.75 per hour

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