senior software engineer

database administrator

manager

engineer

director

Verint Systems Inc.

The culture is a ruse that they wear shorts and flipflops and you can work from home. You do not see many people interacting with each other. Unless they come back to work because they have no clue who works there any more and become job scared/lost. Break rooms clearly state only 13 people can occupy at a time. It is strange(but understandable) that there are many places to hang out and fraternize, but no one is ever seen in them. They make it a point to have them in a lot of places. You should be very suspect of a company that boasts to have 700 employees in atlanta but only 200 are at the office location. They mention it is hard to find seats, that is because  there has been more space given to the hallways that are in a maze of diamond shapes and unused sterile white and gray gathering areas. Everything is so starkly uniform, that you have little point of reference other than the numbers on the offices. They have small hard to read plastic plaques to inform you of an area. If you are new, have fun finding many people that can provide proper directions on the few floors. Name plates are a nice paper form. I guess since you probably are going to rotate right out the revolving door. Don't worry about blocking the halls there is rarely anyone scurrying down them.In Atlanta the majority of workers are replicated in the Management Team and Board of Directors same color as the walls in the offices. Not many millenniums in a technology city. It is not hard to find a close spot in the parking lot either, probably because everyone is stuck in traffic. Management and the third party system contractors seem to be above the code of conduct in treating employees with respect and can openly bully others. All rules do not apply to everyone, so be careful. When you mention that something about it, you are the one in trouble not the one speaking rudely to you. It seems easier to get rid of the person trying to make the place a better work environment. Needless to say they have lost a lot of good talent. It is a stepping stone as a job. There are not many concrete processes. Hmmm what does this say about a very technical company. I wouldn't trust my security with them would you? Cool technology hmmm They may sell it but do they also use it? Work technology is in flux and highly customized to where vendors comment about the order management systems and usability. Training for advancement what training dept? There are rooms on the first floor that are empty. Pay is below average and is not competitive. Going home is quite enjoyable because you pray no one hits you on 400 in the bumper to bumper traffic. When I moved to another company, Pay sounds good until you get the workload... I instantly increased pay with less workload. Look at other sites review also. Good luck if you forge ahead with a position.

I've learned an abide by the moral code:

Humility
Transparency
Passion
Innovation

Working for a billion dollar company the day is very intense but I enjoy working under pressure. I seek the thrill of a challenge and always have my customer's and my company's best interest at heart. I am an extremely loyal and passionate person and devote as much time as needed to successfully complete my deliverables. I was promoted in 2002 to be the Manager for a small call center at Verint Systems. I demonstrated, trained, and through team work established my skills as a leader. I was a mentor and guide and taught the team to be a "World Class" Contact Center. I was later promoted in 2008 to be a Project Manager which has always been a great passion of mine. I built and sustained customer relationships throughout each project and from beginning to end through proper planning, communication, & accuracy established that trust and rapport which was later rolled into my Account Management experience. I enjoy working in a team environment although work well independently in addition to cross organizationally. I have experience with overseeing the hiring process, managing budget, and resource planning. I consider myself to be a people person, an excellent mutli tasker, and at the end of the day to see a satisfied customer is the most rewarding feeling.

This is a company that fails to follow it's own rhetoric, shocking, I know.  The true driver for Verint and its senior leadership is the bottom line and how that affects their bonuses/stock grants.  

For example.  During COVID crisis they delayed performance based annual bonus/increase by 4 months and cut pay by 20% for 2 months for employees siting concerns about performance in the face of COVID.  Other C level leaders at other companies publicly announced they'd be cutting their own pay or not taking bonuses while Verint's CEO took a stock grant of over $7 million and a bonus of just shy of $1 million.  The company is now splitting in to two separate companies and while I was momentarily hopeful that the new company I would be a part of I'm slowly coming to conclusion that it will be more of the same short sighted cronyism that has plagued the company thus far.

Support teams are understaffed and lacking sufficient tools and training (this was true before COVID).  Development teams are not afforded the appropriate time to build a quality software product nor to let that product mature as development is constantly being hounded to roll out new gimmicks and niche features.

Management doesn't care about their staff and lies to them. I talked to my boss for a weekly team conference call once per week or two. I never knew what he wanted, and he never gave me a minute to even talk with him. Then, he gave me bad marks. I was overloaded with work. I was given the amount of work that three people should be doing.

Many employees and I were very underpaid. The company gradually stripped away benefits like 10% time, parties, monthly gift card raffles for people that did well that month. They even took away our quarterly bonuses. I took over responsibilities for two other people that left the department, and I got a tiny raise that year. By the time two years passed, I was making less money than when I started.

I did like, however, that I was not micro-managed. Partially because I only even met my manager twice in nearly two years. Wasn't a bad person, just a bad boss. The staff were mostly wonderful, I will say. The actual employees rather than purely managers/executives.

They let people go and hire people from other countries where they can pay less and have them work remotely.

Basically made it a boring and dry work environment and the worst company I've ever worked for.

I really wanted this to be the one company for me. Great opportunity, it seemed, to get grounded with a company on its way to great things. The work was heavy and hours long. They were merging with yet another company and this seemed to be taken a toll on the entire organization. Comunication issues, network mergers, changes and adoption of parent company guidelines... the internal strife ran rampant. My managers, after only less than 2 months with the company, decided I should have a yearly evaluation done. This was the beginning of the end. In short, there were unrealistic expectations used to judge my performance, albeit only about 8 weeks into the job. It all seemed to be a recipe for disaster. I made a decision to voice my disbelief for being treated in this manner. I ultimately decided it was best to leave. I have never left a job abruptly before in my career but this one made it imperative to stand on principle. I learned a lesson on integrity that I will not soon forget.

Pros
Salary is good. Benefits are standard. Vision plan could be better. They have all the holidays in the US, along with 10 PTO days the first year, and 2 floating holidays. They require everyone to take vacation between Christmas and New Year.

Cons
Some of the old timers have been together for a long time as the company went from Lagan to Kana to Verint. It can hard for a new person to break into the team, especially if they work remote. The support people are very overloaded and training a new person is just more work. Some teams appear to be more supportive of their new hires than others. Parts of the software is quite complex. Often times, the customers have had more training than the person who is supposed to be supporting them.

Lots of tail chasing. Very poor management. No real structure for top down communication. Work/life balance is non-existent. It's work/work balance and there is NO regard for your time or workload. It's all about company image. 

All employees were asked to participate in a "Great Place to Work" survey. It's a third party certification - that the employer pays for. It's roughly $10K a year. When the results of the employee survey were returned and reviewed, HR et al were not happy with the results. They put everyone who did not return 5 star reviews into a focus group to essentially brow beat them into changing their answers. 

The most enjoyable part of it was resigning.


Verint is overall a good company to work for.  Like any company it has it's great points and it's challenging points.  The company has seen a tremendous amount of change and at times seems to struggle with the management of those changes.  The company is very bottom line focused which is perfectly okay in that the management is very clear about this.  Sr. Management has their eyes on the market and are constantly reviewing and analyzing to see if we are headed in the right direction.  The company has a good balance between the Marketing of technical solutions and products and the Technical development of the solutions.

My co-workers are great, hard working people. I have very high regards for them, their knowledge and their work ethic.

I do not have the same opinion of  senior leadership. There is a level of arrogance at Verint that I have never seen in my career. Layoffs are done at least quarterly.  The term "involuntary layoffs" is thrown around casually. The same arrogant fools who are ruining people lives appear to be clueless on how to lead the company through lean times.

The corporate culture in one of fear. People are quiet, keeping their heads down and trying to fly under the radar.

Taking a position at Verint has been the biggest mistake of my career.

Pros:  Good work life balance most of the departments
           Great people 
           Innovative products 
           Interesting markets
           Global company with options to relocate around the world  
           
 
Cons :
 Lots of poor management skills on the lower management 
 poor mid level management  lack of basic human interaction skills
 upper management are brilliant people, who care mostly about their bonus and disconnected from the people.

-inefficient processes, many unskilled managers most people burn out after 2 years.
 - promotions / career change inside the company are difficult ,unless you have played well the office politics
 - cheap on benefits and social events 
 - used to be a great place to work (not anymore)

Top Job Titles	Average Salary
Senior software engineer 3 salaries reported	$110,000 per year
Database administrator 5 salaries reported	$117,923 per year
Manager 3 salaries reported	$137,667 per year
Engineer 3 salaries reported	$69,333 per year
Director 3 salaries reported	$165,000 per year

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