truck driver

equipment service technician

forklift operator

local driver

sales representative

Veritiv

After they spiked the price on all product the majority of the customers wised up and went other routes for their needs. Not an ideal situation to get into if you are looking to advance as this is a sinking ship almost at rock bottom. Managment that was hired on is almost as useless that the Unions that represent the employees. Most of the employees for that fact are very disrespectful to the product and for just the job in general and it shows. You mix that with poor Sales Reps, you have a recipe for disaster. From Top to Bottom whether MGMT to Warehousing/Drivers are littered with unprofessionalism. 

Now i will say ALL are not bad but majority rules in this regard. There are VERY few that care whether this place stays or goes. The majority of the workforce here is in the later stages of life, so you can see where this is going. Not really much regard to the future of this buisness or for the future of the younger employees stepping in. Which i feel is key to success, is to support Next Gen of the workforce on the greeting. 

No real training went into this job. Its kind of a wing it and hope you dont mess up kind of thing. No real support from anyone in that regard as well. I basic. used my knowlege from my last job and tinker together on the fly and make it work. 

Hours are terrible, None of the Elder people here are moving on because they are not finished sucking the company dry. So chances of you having a life are for not. And even than the hours might not even be there for you. Buisness is down (it happens) but what also happens is it may never come back. 

If you like Pizza this is the place for you. As they rack up bill after bill on company credit for pizza. The Pay is outstanding for what you do as its a very Unskilled Labor position. But when it comes to that the Union that represents you has very little pull to represent you in negotiation/arbitration time. The benifets are very good for the position and you will be compinsated well pay wise. But chances are by the time you read this this shop will probably either be closed down or near end.

Very sad to see a company with so much potential at a squander. As it had the potential to take off like a rocket. But its kind of like that rocket launch to the moon that went wrong and blew up on Live TV. Very sad

Work-life balance
As a driver it depends on if your run goes out on your hours for any given day. You could work a 8 hour day or a 14 hour day

Pay & benefits
At my warehouse we are Teamsters. In our contract we get a small raise every year to pretty much cover the rise in our medical. Benefits are through the teamsters.

Job security and advancement
Since the end of Dec 2019 we have been laying off warehouse and drivers

Management
To much micromanaging. Only cares about the numbers.

Culture
Very low moral. Company only cares about a profit, could care less about us employees or the customers.

Overall
I now dread working here. We are supposed to have assigned trucks but you no longer know day by day if you're going to be using your truck, if you will have a run, or what is going to be. We are supposed to be critical essential employees and all we get is a thank you. The company has not done anything for us in these pandemic times. And God forbid you get sick or have to quarantine, they end up making you use your vacation days or try for unemployment or take no pay at all. And then if you take days off after you use your days for being in quarantine, you will get written up. I think it is a total slap in the face from a company that if it wasn't for us employees, they would not have made it this far during the pandemic. Constantly having to worry about who's next to be laid off in the warehouse or as drivers is not a great feeling. Also they will not let us buy any cases of toilet paper, Clorox wipes or other supplies because the customer comes before their own employees. A company that supplies hand sanitizer and other products they rather sell them to their customers than supply the most important people their employees, our hand sanitizer dispensers have been empty for 4 months now but we see cases of the sanitizer going to the customers.
As other companies have paid hazard pay for COVID and covered days taken for quarantine VERITIV has done absolutely nothing for their employees but insult us with a thank you. You would think a global fortune 500 company would treat their employees with respect and dignity. They use the pandemic as a excuse to cut the work force. I could keep going but I'm sure you have seen the bigger picture.

Veritiv is a horrible place to work. Two older companies were combined to make Veritiv- and it is the most unorganized, chaotic, hot mess of a company to work at. They call my job "customer service" but we basically ensure the company runs every day by following orders through from order placement and making sure the customer receives it. Sounds easy right? NO. The warehouses are unorganized and product is lost every single day. The sales reps offer products to customers that we do not stock, and get mad at customer service when there is a lead time to wait for the product to come in. Sales makes unrealistic promises to customers, and it's customer service fault when those aren't met. Not many people are educated which makes it hard to get problems solved. "Customer service" is responsible for every part of it and we get no recognition for doing a good job, and instead we are scolded for issues that are out of our control (i.e. warehouse misplacing product/not shipping it, sales telling us to order the wrong product) We do not have the technology that is necessary to be successful at our jobs (we currently cannot even tell customers how much their freight cost will be) Customers ask me questions and half the time we have NO idea so we just make something up 
No holiday parties, we have "customer service week"  but it's an absolute joke, you get in trouble from being up from your desk, literally have never done a fun activity here, no work life balance, management has no idea what they are doing either- they just worked here long enough and somehow moved their way up
This company needs a good revamping if they are ever going to retain customers AND employees

We typically have about two hundred orders to fill on any given night. Sometimes it is upwards of three hundred. We work closely with paper by doing custom orders to customer specification as well as fulfilling orders of industrial products. We are also a supplier of tape for Boeing and supplier of various shipping products of all sizes. 

All night nonstop work requires decent physical ability

There is also this black dust that is on everything and will get on anything if left in warehouse. Has caused me many headaches and nose bleeds since I have started working there. 

Management is there but not there at the same time. Some are getting high in tenure and are on a "coasting" mode. They do the job enough to get the job done and there are times where they do not focus fully on what needs to be done with routing and can cause issues with loading due to over cubing. Also they are nearly impossible to get a hold of when complex issues arrive that must be decided by them. They are a direct impact on the apparent low morale. Warehouse personnel are low in priority when it come to fulfilling our needs. 

My foreman is a pretty good guy. I enjoy working with him as he is a hard worker and willing to put forth effort to accommodate and be flexibility for personal issues and school schedules. 

The Drivers are mostly nice hard working people who I have become friends with, but appear jaded and unwilling to be there.

The only real benefit to working here is the pay and the fact that we are Union.

Walking in the door I thought this was the company for me ! I watch from the time we worked in Loveland to now Fairfield. Management do not follow through with end of the year goals for its employees. Customer service is micromanaged and for almost one year we never had a grace period in place until a group  of people complained. Some of the customer service managers are not qualified to be in their positions. The company could use a lot of improvement. HR is rarely available in person on Wednesday’s or via phone. They do not take things serious I witness a team lead call two African Americans Monkeys relating to a Zoo story which I felt was so hurtful nothing in upper management was done in result. This company pick and choose who to give annual bonuses to. It’s a lot of behind the scene that a new hire will not know coming in the door. No structure training anymore if you not catching on within two weeks you are out the door. It was a downsize in the paper department and result lot of people felt their jobs were on the line. With that being said it was not properly stated to all employees and lot of employees working on the print segment Quit to avoid being laid off in the near future. The managers in customer service allow the internal sales reps tell the hard working customer service professionals what to do. The position is titled account manager but the pay is not  adequate to all the work required.

During the interview process, management will feed you lies about the company. When I started I was told to believe it was a family-friendly company, philanthropic and flexibility was available. I was told there was huge opportunity for growth and a company you could stay at for life. A few years later, none of these hold true. The same person who told me there's opportunity for growth has also been known for saying that they'd "never promote from the floor." Rather they hire outside candidates who know absolutely nothing about the company or our software. No training is provided for any of the positions, which is evident to both customer and employee. Philanthropic? We get a few emails a year about donating to the Red Cross. That's it. Veritiv boasts that they are "one team" but that's the furthest from the truth. There's absolutely no team building, it's discouraged. We have "customer service week" but get in trouble for being up from our desks too long. This is not a family friendly company. Vacation/sick time is only decent if you've been there 20+ years. Flexibility all depends on your boss. Some managers are wonderful with this, Program Management is not. This company is stuck in decades past with benefits, flexibility and culture. Merging of the two large companies has been executed extremely poorly and we are left to clean up the mess.

They hire you as a customer service professional but the title should really be account manager. You manage every aspect for several accounts that sales reps go out and get business for. Management blames everything wrong on you even if sales reps are dropping the ball. The on boarding process/training consists of a survivor type method. You sit with several different people during training and try to learn how they do the accounts they handle.  If you are liked by that person and his peers, you get to stay, if one person dislikes or disapproves of you, you are out of here. I worked here for about 2 years and there is no room for advancement. Management are sneaky and try to find reasons to make you feel like you are not performing. They overload you with work and if you do well, then you get more work. There is no recognition. Employees that have been here for 20+ years doing the job get overlooked for advancement and they hire into upper management externally. The management has no integrity and do as they please. Management couldn't even do the job(s) that CSP's do and if you ever need help, have a question, or are stuck on something, management has no answers except for..... go ask so and so, they should possibly know.  Personally, the pay is decent to start off but there is no advancement and it is not worth it with all the stress and poor management.

Work, work, work. Prepare to be stressed for 9 hours of day and constantly getting guilt-tripping by your supervisor. When you work here, your personal life doesn’t matter. You are expected to breathe, eat and drink Veritiv 24/7 and… despite overworking their staff in the shipping/receiving department, you will constantly be forced to do even MORE work than you can actually manage.

Manager refuses to hire more people despite desperate, tired and overwhelmed personal.

There’s no team-work mentality. Back-stabbers everywhere. It felt like middle-school all over again: having to constantly watch your back because there’s always someone there waiting for you to mess up so they can go and complain about you with your supervisor. You can’t even look at your phone to check the weather, they’ll instantly think you are wasting time on social media.

I gave my best working here, yet apparently it was never enough for any of my supervisors. You are expected to be a robot, not a human. 

Forced overtime. If your manager wants you to work on a Saturday, that will be forced as well. If you ever attempt to leave on time, they’ll use that against you on your end-of-year evaluation. 10 min breaks? Yeah, that’s not gonna happen either.

Impossible to grow in this company, or at least in this type of environment.

Log in to workstation, review FedEx Express orders received from customers around the United States. Communicate with internal and external customers: internal customers include 7 fulfillment facilities across U.S. along with co-workers and management in office. External customers include FedEx Express and Kinko's workstation employees as well as Memphis based FedEx Express upper management. Ensure smooth flow of tens of thousands of orders into EDI (Electronic Data Interface) batches across 7 fulfillment centers in varying timezones. Special handling of priority orders ranging from a case of FedEx Express product to pallets being flown as special priority based on customer need. I learned increased flexibility, patience, and efficiency working with so many people and their varying priorities. The hardest part of the job was juggling the sheer volume of orders against the clock. The most enjoyable part of the job was working with FedEx Express and Kinko's employees whose needs were often met or exceeded based on my expertise in aligning their needs with my internal contacts across the 7 fulfillment facilities.

There are three different departments for the Customer Account Specialists (formerly Customer Service Representatives). Departments are then split further into regional teams to pair with certain accounts. The overwhelming majority of management in my department came from one particular region, which felt like favoritism.  Advancement was very limited, though they talk about "many advancement opportunities." Also, those that do advance lack leadership experience, and Veritiv does not seem to provide them with this training consistently. If they do,  it's not visible to employees. This means much of management lacks experience developing leadership skills. I was told more than once "I'm too busy to help you," by my manager, whose job it is to make sure the team functions...

Also, there is a strict attendance policy that places more emphasis on whether or not you are one second late. They focus on tardiness, but never praise or thank the people who work through lunch or stay late. Rather, they frequently expect that this is part of your job, sometimes telling you 10 minutes before lunch that your lunch will be cut short. On the converse of this argument, always showing up on time means you have a clean, favorable record in their eyes.

Top Job Titles	Average Salary
Truck driver 15 salaries reported	$29.72 per hour
Equipment service technician 16 salaries reported	$70,663 per year
Forklift operator 9 salaries reported	$21.82 per hour
Local driver 6 salaries reported	$31.25 per hour
Sales representative 18 salaries reported	$70,000 per year

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