assistant manager

sales associate

assistant store manager

store manager

retail assistant manager

Versona

What is the best part of working at the company?
Nice customers, opportunities for advancement, and 20% employee discount.

What is the most stressful part about working at the company?
This company really expects a lot out of their employees for very little pay. 

The worst part is that the stores are extremely understaffed, because corporate has a very strict payroll budget and it made it impossible to hire enough people. I was the store manager here and usually it was me and 3 other managers running the store. No other employees, just the four of us. So tough luck if you get sick, because there’s no one to call in to cover for you. 

If you’re a manager here, expect to work alone a lot of the time. The company is so strict on payroll that we didn’t have enough hours to have double coverage. Their solution is they tell us to do better and make more money for the store. Then maybe we could be allowed more payroll. 



What is the work environment and culture like at the company?
I think this really depends on who your coworkers and managers are. I have met a lot of wonderful people here over the years, but it really depends on who your manager is I would say. My district manager liked to play favorites and if you weren’t on her good side then you were basically on your own. Unless you do something she didn’t like and then she would give you an earful. 

Overall, there was very little recognition for all of the hard work I put in to the store. I worked here for over 7 years and I moved my way up from sales associate to store manager, but unless you have a great district manager, don’t expect any recognition for going above and beyond. 

The company itself seems to have good values, but they’re just greedy like every other corporation in my opinion. 

What is a typical day like for you at the company?
It depends on the day. Store managers are required to work 45 hours a week and all shifts must be 9-6:30. As for the other employees, it really just depends on when the store needs you. Nobody wanted to work closing shifts, so we were always looking for someone with evening availability. 

You have to be VERY outgoing to thrive at this job. They have extremely high customer service expectations, which means not only are you greeting customers, you’re REQUIRED to approach every single customer who walks through the door and give them a “trend statement.” They basically want you to be by the customers side as much as possible throughout their entire visit, but no, employees don’t make commission. We had q lot of customers ask us that because of how diligently we helped them. Upper management reviews camera footage often to make sure we’re following through with this, which in my opinion is a little creepy. 

Employees are also in charge of opening all the shipment, placing all the product, steaming product, cleaning the store, all while helping customers and sometimes being the only employee in the store.

No personal/work life balance. Store managers MUST be punched in for 45 hours a week, and that’s after punching in and out for lunches while being a salaried employee. PTO time is decent for the company but if your not fully staffed you aren’t able to use it. Being fully staffed is difficult when paying employees such low wages ($8.50/hour) and running on minimum hours a week. High turnover due to these two struggles.  

As for tasking and everyday operations everything was done during store hours which was nice. We didn’t have to do early mornings or late nights. Shipment came once a week, usually pretty simple to put out. Being able to be creative with product was nice and fun. Markdowns are a ridiculous process and very time consuming. I’m sure there is a more efficient way of doing markdowns than scanning every item in the store every other week. Managers are expected to post on Instagram everyday, using their personal cellphones/data without being reimbursed. 

Part of tasking is also making sure store is ready for audits by either the DM or LP. The problem with that is DM audits are not consistent between them. So when you think you are doing something right for one DM or not right for another DM. Made it hard to learn what was right and what was wrong. They used audits as a way to threaten write ups. 

As for DMs in the company I had one DM that was very helpful, organized, and we could talk to when we had questions. My last DM was horrible and made me hate this job.She didn’t have time if you weren’t one of her favorites, and she made it clear who those people were. I found out the hard way to not ask for advice from her, because she doesn’t have time for those kinds of conversations. She was very busy making a name for herself within the company, and she really earned that name I gave her.

I have worked in many roles within the service industry, and this was by far the most challenging and difficult experience. The management was very controlling, treating employees as if they were inferior and micromanaging every moment of the shift. Whether at the register, fitting rooms, or back rooms, they were always watching. Upper management expected total dedication to the job, leaving no room for work-life balance. There was clear evidence of sabotage, bullying, exclusion, and gossip. Customer complaints about staff were often made without witnesses or proof, which was unprofessional and could lead to serious consequences. There was no sense of teamwork, and all the work was often pushed onto one person. The pay did not match the high volume of work. Staffing levels were insufficient for the number of customers and the company’s high standards for personalized service. Employees were expected to assist guests from entry to checkout, answer each set of individual and unique questions, check for other sizes online, place online orders, complete orders, unlock fitting rooms, organize merchandise, and maintain store appearance—often with only one or two staff members on duty. Sometimes only one staff leaving them overwhelmed. Speaking up about issues would often result in becoming the problem in management’s eyes. Not to mention, the benefits weren’t great. The discounts were not a lot compared to the price of the clothes. I do not recommend working in this environment. It was exhausting, and  leaving was the best decision for me. If this job is your last option, keep your personal life private and maintain a strictly professional relationship with management. They are not your friends.

I love both of my jobs. Working with the public is the best part of my position with my jobs. My typical day at work includes but is not limited to :
greeting customers, helping pick out outfits for special events along with jewelry, handbags and shoes. Showing them to the dressing rooms and making sure they do not need another size. Suggestive selling and cashiering. Marking merchandise down and restocking new merchandise. My co-workers are great and we work well as a team.
My other job consists of greeting customers, finding their needs, introducing them to new product, old favorites, and sales for the week. I also cashier when needed. We have a great group of associates that work well together. Not many of them leave because they love their job and the product being offered.
While working as a work study I was mostly working on my own along with the Doctor of three departments. I learned so much and really enjoyed working at the school. Unfortunately I had to resign because I could not pay my bills on the salary I was receiving.
My typical day at work was to make sure the classrooms were supplied and the machines were equipped with the correct supplies. Using the computer for scanning, copying, creating spreadsheets, and general office duties.The most enjoyable part of the job was seeing the students learn and progress in the field of PTA. The hardest part of the job was calling students that had graduated and asking them if they had found a job in their field. I did this for statistical purposes. It felt bad for them when they said they had not found a job in the field of study. I loved my professor I worked with and still speak with her and sometimes will stop in her office if I am on campus.

I worked here expecting a fun work environment. I used to shop here often and didn't realize the amount of drama that goes on behind the scenes. management gets paid very poorly. I started as PART TIME and was making more than some full-time managers who had been there for years. not only that I settled for such a low pay cut working here. One thing that bothered me most was I worked part tie but was expected to have full-time open availability. I've worked in management retail before as both a hiring manager and middle level and have never expected any of my own employees to have a fully open schedule who was part-time. also, I couldn't show any arm tattoos and always had to wear long sleeves which got very hot inside. Also, keep in mind management will expect you to wear primarily versona clothing and if you don't you will feel some type of pressure. keep in mind their clothing is on the more expensive side. 


last thing your title assistant manager doesn't mean anything! everyone who is a manger under the GM is titled assisnat manager !!!!

A typical day at Versona was just working with customers and trying to improve our sales numbers. Every day was different though, because you never know what kind of people are going to come in or how the day is going to turn out. 
I gained quite a bit of experience in cash handling and customer service while working there because of the specific ways the company wants things done, which can be stressful because you're constantly being watch by a higher up that is ensuring you are saying and doing the right thing all the time. 
My manager was amazing, she was kind and hard-working and she made the day as fun a possible. Her main concern was always the store even on her off days because she always wanted the store and her employees to succeed. 
Not very often did employees have personal issues with each other, everyone got along great. 
The hardest part of my job was just making sure I was saying and doing everything according to how corporate wanted it done.

This was my first retail job ever and despite having learned a lot about the retail/fashion world from the people here it isn’t a field I plan to work in for the next ten years. I started working here a few years ago as a college student wanting to earn some extra money for myself which was great until I had to start paying more bills. Management can be a hit or miss depending on your store and though I enjoyed the clothes and prices the hours can be very long and strenuous if you are a manager. You are guaranteed lots of hours and a steady hourly rate but with what corporate expects from you it doesn’t reflect in the amount they pay. They also only have up to only 5 employees per store (usually one general manager, three assistant managers, and one part timer). This can allow for a lot of one on one learning/experience however it doubles the amount of tasking which might be stressful. Overall an alright company if you’re looking for part time work. Hope this helps!

The pros of working here are that you can move up quickly due to the astronomical amount of managers that quit.  There is PTO and a company matched 401 K.  There are a network of people that you can reach out to with questions.

The cons are as follows:
You will be grossly overworked.  There will never be a time when you are fully staffed because they do not over hire.  The customer will always be right even when they are not.  The customer can assault you and security does nothing and by the time the police arrive the customer is gone.  The communication is awful.  You are expected to give 45 days advance notice for a PTO request.  However sometimes you do not even have the schedule you will be working from week to week.  Your schedule can be changed in the middle of the week with little notice.  There is NO team work.

The culture is in no way my personal style. I experienced no genuine respect and positivity during my tenure. I have no interest in working for a company that has no way of showing me I am of value to their company. The benefits are subpar to what I am accustom to within a company. The absolute worst part of the experince is feeling watched at all times. From bag checks all the way down to being watched on camera to see your outfit, it just is not a good, warm feeling. It is rather cold. Relationships should be built on trust. If you hire the right people, you will have no need to micromanage. If you respect your people and reward them for a job well done, they will work hard for you. Otherwise, you promote a poor culture. This is all, of course, my personal opinion based upon my personal experience. 

Versona Accessories was the best first job i could have asked for. I only worked part time a few days a week, but i still learned a tremendous amount while i was there. On a typical day, the employees would rotate and complete different tasks. Lets say one day I would start off at the register, after at least an hour or two, i would then trade places with a co-worker and help customers who are shopping, open and clean fitting rooms, or help organize the clothes and jewelry. The managers at Versona are absolutely amazing. They taught me so much, not only about fashion and accessories, but about what a manager looks for when hiring and how difficult it really is to run a business. My favorite part of the job was when i got to interact with and help customers. I loved meeting new people and getting to talk to them, even if it was only for a moment.

Top Job Titles	Average Salary
Assistant manager 89 salaries reported	$15.45 per hour
Sales associate 17 salaries reported	$11.04 per hour
Assistant store manager 24 salaries reported	$16.11 per hour
Store manager 14 salaries reported	$50,286 per year
Retail assistant manager 10 salaries reported	$15.07 per hour

Working at Versona: Company Overview and Reviews

Versona

Versona Ratings

Popular jobs at Versona

Salary Satisfaction

Job Seeker Tools

Employer Tools

Browse

Stay Connected