sales associate

floor supervisor

assistant store manager

customer service representative

sales lead

Vf-Corporation

A typical day at Vanity Fair depended on what hours one worked. If we worked the morning shift, we were required to dust off all the racks and counters and such, open the dressing rooms, do inventory, count money and open registers, and straighten up the overall store - staying busy all the way up until opening time. When we unlocked the doors, we were required to always have a smile on our faces, be welcoming and courteous to customers, and to assist the customers with any and all needs and concerns they would have. We had to keep ourselves busy straightening the racks or returning unwanted items to their places or asking the customers if they needed assistance or restocking - we were never allowed to just stand around and do nothing. This is the same for every shift, however the evening shift was required to vacuum and clean the store, as well as do the inventory on certain items as a sort of loss prevention method.
     While the rules stated above weren't terribly strict or unreasonable, they did make absolutely certain that all employees were being as productive as possible the entire time they were at work, as well as ensured that all company goals and customer needs were being met in a courteous and timely fashion. I know I learned just exactly how much there is to do in a store - even one that isn't very large - to keep yourself occupied and productive and to stave off the boredom.
     The management team at vf was absolutely amazing. I loved them all so much. They were always smiling and upbeat, they didn't harp too hard on anyone, and they kept the workplace an enjoyable environment to be in.
     My co-workers and I all did our best to emulate the attitudes of our managers, as a way to ensure that work would be an "escape" of sorts from daily life and we would be able to have that one place we could go to enjoy ourselves and still maintain our responsibilities.
     The hardest part of working at vf (at first) was simply finding things to do to keep myself occupied during the not-so-busy parts of the day. However, it didn't take me long to pick up on all the little things I could do around the store to be productive and keep myself from being bored.
     The most enjoyable part of my job at vf was the crew of team members I worked with everyday. They were a great group of people and they made work one of the best parts of my day.

I was very excited and positive about joining the team at VF in Branson,Mo. Unfortunately my excitement quickly faded when almost everything I was told when hired was completely untrue. Started with what they call orientation which consisted of going through a huge stack of paperwork and signing each paper as fast as possible with absolutely no explanations. The training process lasted about five minutes and then was expected to run cash register, register customers for VIP, dressing rooms, restock, etc... I absolutely love working with people but felt frustrated and embarrassed when a customer came to me with questions I could not answer due to the lack of training and could never find another assosiate or manager that weren't to busy to assist the customer or at least point me in the right direction. The veteran employees were very rude and unfriendly to new associates. This behavior upset me and made me feel uncomfortable and bad for my fellow new associates. The managers loved to spend time eating, gossiping, and complaining rather than being out on the floor making sure the customers walked out satisfied. They loved to use their position / title to make others feel inferior. My hours were never consistant with what I was told when hired, breaks weren't given at accurate times, for example if you worked a 6 or 8 hour shift the new people wouldn't receive a break until an hour before our shift was over. The current associates were constantly complaining about how unhappy they were. That kind of an attitude is like a virus in the workplace so as a result several people quit during the short time I was employed there. I wish the best for the success of VF Branson but in my opinion there will need to be big changes in management and better customer service. Would not reccomend this job to anyone until some of these changes have been made.

A typical day at work would be from clocking in, walking to the workplace assigned and completed start shift duties such as bags in trash cans, exchange/receipts/tag folder documents on hand, hanger bins in each register and lastly before opening an employee meeting for such events on about the day and week. Sometimes worked evening shifts that were to clock in, go to designated area and  relieve the previous associate but as an evening shift had to clean (sweep and mop) and maintain/restock the area, then cleaned restrooms, afterwards took the hanger bins to the back and put them in their designated areas and clocked out.
I learned to organize coupons, write all exchanges in a fast but correct manner. I also learned how to make poster signs for publicity of an item and also cost labels/tags. 
The manager was a little rough yet caring for her employees, she would always do meetings from safety to cheering up the associates.
My coworkers were always friendly and helpful. If i didn't catch something about a meeting the would explain. They also helped with keeping the front area clean by taking the exchanges to the back in order to bring back to the sales floor area,
The hardest part of the job was standing at customer service for the longest time. Sometimes watching over buglers while busy with customers with exchanges and writing down the exchanges was complicated but not impossible. I was partially relieved because our assistant manager was there when rush hours happened.
The most enjoyable part of the job was that I loved customers asking questions and left with a smile in there faces. I was glad helping them see if we had a certain size or color of an item and found, they would be amazed a grateful.

The corporation as a whole pays well and handles the business effectively.  The corporation values the advancement of its employees and is more than willing to work with them in getting the proper education and/or training.

The individual departments are as strong as their leaders.  Often departments and personnel are put under the leadership of individuals that are clueless to the job and the requirements. Having worked in a department that must always function not just by corporate policies but by external government laws I saw how easily the leadership could move away from regulation and the word of the Director was always taken to be Gospel without regard to risks involved to the Corporation.

Co-workers followed the direction of the Director and never questioned him even when they knew that the laws or corporate policies said otherwise.  The Director lacked conviction and the ability to communicate his goals for the department.  Generalization is not a good means of leadership,  Very poor leadership. 

The most enjoyable part of the job was always the work itself and the complexity of researching projects - there was a lot to be said for the accomplishment in resolving complex problems and providing assistance to other departments in meeting regulatory compliance. Each day was a learning and growing experience.  

The hardest part of the job was dealing with the leadership of my department.   Handling the workload that increased three fold without hiring additional people and working with a Director that knew less yet never provided the accolades.

Seems to be common in many different positions that you need to "train yourself", unless you are lucky enough to have the person previous in the position still there to train you or other people on the same team that do the same job.  Most managers are disconnected from the actual work their teams accomplish and unable to train new team members.  For open positions, it is common practice to hire external associates with higher level experience than the job requirements because the company as a whole does not put enough effort into building skills and defining career paths for internal positions.  Then those people have to move on within 2 years if they have not found the right fit for them at the right level in order to keep their career path from becoming stagnant.
Ask the company for the true statistics of turnover based on those hired within last 1-3 years.

A typical day at VF is where you do pretty much the same thing day by day. Its rare when you do something new there when your set in your department. I learned that at VF its a good job until hours come in. Sometimes of the month we get a lot of work in and work 10 hr days and sometimes in the month we can get called off for 2 whole weeks/weekends. It depends what your labeled as in VF to get more hours. Like for me im a packer where i pack items in there cases and send them off on a conveyer belt to where they get sent to different departments so they can check them to see if there correct.
The management in some departments are good and some are poor.
Some department managers are for the friends/favoritism and some look at the work of the employee. I can definitely tell you my manager is for his friends and the favoritism and don't give people chances, he just rather have his friends. My co-workers in the beginning were all nice at first until i got my years in at VF i can tell they all changed. For minding your own business and trying your best in VF people will always find something to say about you, like in my case. The hardest part of the job is just knowing i have to still work there knowing how my supervisor is and the co-workers. I just wish i can work in a place where everyone gets treated equal and with respect the way i treat others. Honestly the most enjoyable part of the job is when im off. Just wish i can find better soon.

I worked for VF for 3 years. Starting out there with no work experience was great because they do openly accept high schoolers looking for their first job. The only good thing I can say about this job is that I made life long friends with my coworkers. As for the managers, that's a whole other story. You could work all night long making sure the store was perfect and you would never hear a thank you. They would make sure they found something wrong with what you've done. I learned a lot while working for VF but the most important thing I learned was how to stand up for myself and realize I deserved better than to work for a company who shows no appreciation, only gives hours to the favorites, and has more drama than your average middle school. You do not get paid near enough to put up with what you are faced with on a day to day basis. I got one raise the whole 3 years I was there not to mention there is absolutely no opportunity to move up in the company. No one should ever have to sit out in their car and dread walking inside because you know nothing good is going to happen that day. My advice is to find another company to work for because VF has a lot of growing up to do.

I work at the VF Outdoor DC in Visalia, CA and I have been wokring for the company for 10 years.  VF is definitely a great place to start out if you have no dc experience but you do have to prove yourself because the turnover rate is pretty high.  I have worked in multiple departments and there is a substantial amount of ways to move up the ladder.  There are a lot of internal job postings to move around and apply for leadership with the required years of experience.  Every job is going to have its ups and downs, drama, gossip, hostile people but VF has taken appropriate actions to resolve any time of conflict.  The benefits are not great but I'm glad to have it offered along with the flexible spending account that I always sign up for in open enrollment.  We do have a yearly raise and a yearly bonus as well, along with numerous paid for luncheons, annual picnic and holiday parties where tons of prizes are given.  We also have an employee sale every so often where full time employees get to purchase 2nd quality and donations quality items for dirt cheap which is always exciting to look forward to.  Overall, I enjoy working for this dc.  They have been good to me and I see more years to come in my timeline at VF.

I have been working at this store for 4 years. I learned a lot about proper customer service and understanding the wants and needs of customers. Great first job for high school students and very flexible schedule for college students. 

Coworkers are great, we work as a team and get along very well. That's the only reason why I've stayed for so long. Customers vary, some are great, most are rude and messy. But I still love engaging conversation with the customers, especially if they're visiting from a different country, which we get a lot.

Unfortunately, even though I have been with the company for so long and I pretty much act as a supervisor when under-staffed, they refuse to promote within. Even with recommendations from the store supervisors and managers, for some odd reason they do not like to promote within. It's unfortunate that the people within this store have been so loyal and dedicated to the brand and company, Vans, are not recognised nor compensated. The pay is very low and very little raise to no raise is given supposedly twice a year.

The brand is great but this particular store/district management, not so great.

There are some good things about working at VF, it’s fairly flexible and they trust you to manage your own time. You also get 50% discount off brands and can generally wear what you like to the office.

However, the culture seriously needs looking at. In their London office, there is no sense of community. People don’t talk to each other. In some teams, the attitude is hostile. If you speak up, you are the one that will suffer for it. I was actively discouraged from taking things to HR at times. Direct line management is usually in another country, so there is a lack of support all round. 
There is also no career progression. If you want to progress at any of the brands, you can’t do that in the UK. You will have to relocate to one of their European head offices. That’s if you get that far, they are quicker to hand out redundancies than promotions, develop talent or protect vulnerable staff. Do not work here if you plan on having a family.
The interview process can also be unfair. I’ve worked there twice and interviewed for 4/5 jobs. The interview process is long and usually involves a task and presentation.  Even when you’ve gotten to 3rd / 4th stage, they still don’t always come back to you which is really frustrating as they ask a lot of time and effort of you.

Overall: avoid.

Top Job Titles	Average Salary
Sales associate 178 salaries reported	$17.81 per hour
Floor supervisor 74 salaries reported	$21.73 per hour
Assistant store manager 32 salaries reported	$24.77 per hour
Customer service representative 5 salaries reported	$15.00 per hour
Sales lead 28 salaries reported	$18.97 per hour

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