mental health technician

clinician

clinical supervisor

family support counselor

residential counselor

Victor Community Support Services

I worked at the Lake Elsinore site where the leadership team seemed to consist of friends of the boss or newly licensed young blonde females . The "training" which I use very loosely consisted of Ted Talks that were of interest to a particular supervisor or fictional television shows. The group supervisor was the person that stood out as the most incompetent. She regularly canceled meetings at the last minute and spent the supervision meetings that she did attend showing clips from her favorite fictional show (In Treatment)  which she didn't understand was fictional. I brought this to the attention of the directors and was let go shortly after. At the time that I was let go I was told that I was being let go due to having sent a message that was seen as harassing to somebody on my personal phone. I was not shown the message or told who it was allegedly sent to. I was told that a team of lawyers at the Chino site were able to get into my phone and "substantiate" that I sent the message. When I asked to see a summary of findings I was told that there wasn't one. I believe management created a text message narrative in response to my complaint about the young blonde female supervisors. After I was let go an email was sent to the entire staff stating that I was asked to leave and not return, asked not to contact clients or employees, and that the staff needed to contact the directors if I contacted anyone or returned to the site. The email was not at all indicative of what was discussed in my last conversation. Despite being upset about how I was treated I said thank you to the boss and even shook his hand. I was later told by several employees that management even hired security at the site out of fear that I would return to harm someone. This is the kind of treatment and immaturity you should expect if you work for Victor, especially at the Lake Elsinore site. They will try to damage your reputation after leaving regardless of how well you performed or how long you were there. You can search online how often they've been sued in recent years.  In my case their efforts were wasted as I caught on to a school district position. You can do much better than Victor!

My work experience there has been quite treacherous. The constant anxiety of job  security I felt due to management constantly reminding you that you are replaceable if you don’t meet productivity expectations. Always throwing around the word “corrective  action” to scare you. It seems as though they were more punishments thrown at staff  then there  were praises and  appreciation. Caseloads were high and documentation was extremely high. Management is very unorganized and you can see a form of nepotism (managements friends are in management  positions) in the office. Staff feels like they are being closed in on due to “nepotism” and always sharing how stressed out they are due to management and their poor management skills. You can gain your hours there pretty fast but at the same time you’re so stressed out from doing your job that you question if you even want to be A clinician or a behavioral specialist. What I do appreciate are the staff/company  eval‘s and we get to express our complaints. However, with the staff eval‘s, don’t count on management actually fixing the issues. They will find a way to create more punishments for speaking out against things you don’t agree on. I absolutely did not feel supported by my supervisor and it was really hard to be staffed as an employee there. It used to be an amazing place To work out but it’s gone downhill.

My site specifically was pretty traumatic - many people including supervisors/clinicians/behavioral aids/office support staff that left were burnt out (having panic attacks, crying spells, etc) and didn’t even go on to other work. However, the agency overall as a whole has poor ethics and does not care about it’s employees (or clients for that matter). Issues were brought up time and time again to management through formal and informal channels and they were met with retaliation and attempts to exert power over employees that are educated adults. The company does not care about you at all and does not care if their policies and leadership tactics negatively affect your mental health and/or productivity, leading to less than desirable care for the clients and their families. Direct client staff shoulder the blame for management/leadership inefficiencies and mistakes. Employees overall don’t get support but just get told to “do your work”. Very high caseloads with hollow promises to reduce them and make things more manageable. Onboarding/training was a mess with no support.

I recently worked as an Instructional Assistant (IA) and, unfortunately, my experience was far from positive. I found the work environment to be unsafe and unprofessional, which significantly impacted both staff and students.

One of the most concerning aspects was the use of questionable restraints on students, which raised serious ethical and safety concerns. There were instances where the well-being of both children and staff seemed to be neglected. The management, including supervisors, displayed a lack of professionalism and support, creating a toxic atmosphere that compromised the mental health of those working there.

Additionally, I witnessed underage students being allowed to leave the school premises unattended, which is alarming and unacceptable. This not only puts the students at risk but also reflects poorly on the institution’s commitment to their safety.

Given these experiences, I would not recommend applying for this position. It’s crucial for any educational environment to prioritize the well-being of its staff and students, and this particular setting falls short in that regard.

Typical day- lots of meetings, training, high client case load, lots and lots and lots of paperwork, you work in schools, homes, community. your a social worker, therapist,parent partner, advocate all in one. This is not the traditional therapist job, you wear multiple hats.
What I've learned- if you can work here and can survive at least 1 year working for them, you can work anywhere, you will learn a lot about yourself. Managers are a hit and miss, depends on what program your in and the supervisor personality, your personality. Personally I have had amazing experiences with supervisors here, but I know some of my peers who have quit their jobs, have had negative interactions to be honest. Hardest part is managing the ever changing everything, you must be able to adapt all the time. Paperwork sucks, meetings takes about 6 hours out of your work week,but you do have a flexible schedule, which helps a lot. Most enjoyable are your co-workers they will keep you going, amazing Christmas parties and the families we serve.

I worked as a Facilitator under their CFS program. Within the first 6 weeks there I found myself drowning in cases beyond what I was told I’d receive. You’re initially told no more than 50 cases during the interview, but will easily have double to triple the workload. Overtime is frowned upon and still found myself working through lunch and beyond 8 hours just to keep up. Their process for their workflow is constantly changing making it challenging to commit anything to memory. Immediate management and the director of the program are ignorant, and the HR department does not support you. If you’re seeking quick employment then apply as their hiring process is quick, but be mindful this agency has a HIGH turnover rate. 

This job is not for anyone who is unsure of how to work with children, does not like chaotic environments, and is unable to deal with traumatized  individuals often with educational delays.  Most students are somehow stuck in a juvenile system (justice, special education, and/or foster care). The children you will be working with have been through horrendous circumstances, and some of them are still stuck in them. For the right person, this place is an opportunity to give these bruised children structure and hope that their futures are not determined by the negative things they have heard about themselves their whole lives. I did very much love working here, but the burn out rate is quick because your inclination is to go above and beyond. Such can only be maintained for so long.

If i could give it no stars, I would. This job, although gives the idea of providing a safe space for girls living in a group home, it is not. To me, they advertised the job as a stepping stone into the mental health/psychology/social work field, but it is neither of those things. Your personal safety is always at risk, which is a part of the job. In this specific group home you are an over-glorified nanny. You cook, clean, do chores, plan budgets around groceries every week (you cannot go over yet you must feed both staff and children), chauffeur the girls around to wherever they want to go. Children are obviously severely disturbed but you try to make the best out of the situation, they are not who is at fault here. They suffer almost no consequences for harming employees, causing damage, breaking things, fighting others and etc... Would not work here ever again. Please do yourself a favor and look up better group homes that care for their clients and employees.

This was a great entry-level job. A typical day at work included picking up clientele from school and taking them to after-school programs, participate in group couseling, preparing dinner, assisting clients in crisis, de-escalating clients in crisis, writing special incident reports, helping clients develop social and coping skills, etc.

I learned how to stay calm in a high-stress environment and empathize with hurting individuals. I also learned how to work effectively with team members and support my team in any decision made. The hardest part of the job was constantly being needed by six different emotionally traumatized youth at the same time. This was an emotionally draining job, but I learned many self-care skills that made working at Victor Treatment Center possible. The most enjoyable part of the job was celebrating a client's success with them.

Everyday at VTC was challenging and rewarding.  When not running groups or having individual therapy sessions with the kids, I interacted with staff, teachers, fellow clinicians, and our staff psychiatrist.  I learned to write effective progress notes, treatment plans, and preform clinical assessments.  I also held weekly groups in the house that I was assigned to.  I conducted family therapy sessions using a structural family systems approach and provided training for staff and the clinical team.  I developed the Why Try program and created a Why Try board game using my background as a graphic artist.  The hardest part of my job was knowing when to let go and call it a day.  I often took my work home with me.  One of the most enjoyable parts of my job was the creative dynamics between all of the staff.

Top Job Titles	Average Salary
Mental health technician 6 salaries reported	$32.31 per hour
Clinician 5 salaries reported	$89,644 per year
Clinical supervisor 4 salaries reported	$100,453 per year
Family support counselor 8 salaries reported	$23.62 per hour
Residential counselor 10 salaries reported	$24.19 per hour

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