behavior technician

registered behavior technician

clinical supervisor

revenue cycle specialist

office administrator

Victoria Transcultural Clinical Center

Change is good for most companies but the changes that are being made are the worst. Hours are getting cut and they expect you to have open availability regardless of what your actually able to work. The policies change on a weekly bases in which they expect you to sign off in which they have this "because I said so" mentality or want you to sign things without reading it. The owner does have an open door policy but that would be just as good as talking to a brick wall. People that VTCC has in higher positions such as the director for ABA is not a good leader saying the least. QBT's or parents can never reach out to the director in hopes of getting a direct answer, Medicaid has direct hours for one to one with the client where as the lbts, supervisors and director take some of those hours away from being utilized but instead use it for themselves. Supervisors have expressed to qbts that there is fraud that is taking place within the company and that is why they had to remove themselves because they didn't want to put their licensing in harms way. Its really no one that you can go to that will be able to help you especially when you are trying to advance in your career. This make most or all of the good workers that are passionate about the field resign from this company.

I loved working with the kids and the families. However, I was unprepared in grasping the complexity of behaviors that occur with children on the spectrum. After two weeks of going everyday to a client's home, I received my first supervisor. Family was not happy with my services as I was not trained on what I was supposed to do. Supervision was not a help, detailing that I ask too many questions. In supervision, it is their job to answer your questions. PERIOD. Supervisors kept changing. In one year I had a change in supervisor almost 6 times in the whole the year. This is difficult when you meet a supervisor who is actually supportive and you are able to build a rapport with. Furthermore, if you want references and you only have that particular supervisor for 2 months, they won't be able to write you a detailed reference for you.
Whenever I had to miss a session due to illness, they contacted me multiple times for an answer.
Do not give them your personal number or the families. Give them a second line number or something so that number is only used for work purposes. 


A typical day at work would depend on the client: if it were in-person, you'd either go out to the place they live or at the clinic and run session with them. If it were telehealth, you'd join the designated meeting link provided by your supervisor half-an-hour early to get materials ready, then the client would join at the specified time. Regardless of the medium, working with the clientele is the highlight of the job, potentially being the best and hardest aspect.

If you feel there are any issues with how you feel about your work or if you need additional aid, then definitely reach out to your supervisor or one of the SLBTs. They're all great with talking you through the work, why and how we do the procedures.

All of the managerial side of things are done online through email and text and you won't have meetings at the office, unless for an specific reason. I myself feel much more of a connection when we have in-person interactions with the staff, but such is the nature granted from COVID-19.

First of all, the company was in legal trouble over the summer so that's a big red flag. It's all online if you just look it up. During this time period, they let all their employees go and didn't give them any compensation or any updates on what was happening. After that they hired all new management, and magically the new management quit within the next few months. They're always having new people in HR, scheduling, IT, even at the front desk every few months. Even as a therapist, I see other therapists only stay for a few months and then leave. If you ask anyone that ever worked here, they will agree that this is such an awful place to work at. It's extremely disorganized, they send you to clients that live anywhere from 45 to an hour away from you and they don't care, and management is awful. They schedule you on days without telling you or making sure you're available. They put on you cases and take you off cases without ever notifying you. Supervisors don't care about you either and there's absolutely no room for growth. The supervisors say they'll help you become registered, but they don't actually do anything. Don't waste your time here and apply elsewhere.

Staff is supervised and monitored. Support is at hand. Schedules organized based on staff and families. Assignation of case based on staff location. Company provides RBT certification. I have been with company for almost 2 years. Company is providing tuition support and supervision.


I've been working in this company for little less than 6 months. I'm on my third semester community college and is not hard to handle both. At this company they have very good monitoring making sure services are provided and everything is electronic. Last minute cancellations are not permitted unless is a real emergency. I'm learning all the time. I'm still not sure what I would like to study for my career. In general this is a very good ethical company. I worked before in a different company and they were more interested in money and not really in clients, supervision and training were careless. At this present company I work at, for sure you cannot manipulate hours,  is very ethical and really care for families.

The company struggles with treating clients with dignity and respect. The company does not value its employees. The company continually changes policies and procedures with no notice and does not effectively communicate with staff members. Supervisors are expected to be available 24/7 even when on PTO. The company has consistent issues with ensuring staff are paid correctly and does not respond when issues regarding compensation for hours worked or ethical concerns are brought to their attention. The company is disorganized and consistently places individuals in roles where they are practicing out of their scope. The company also does not set clear expectations for staff from the therapists working in field to the supervisors.

Stay away from this compan! The management is horrible, showing unethical practices and encouraging clinicians and Supervisors to do the same. For examples, Upper management only cares about making money from Medicaid and other insurers. They will or at least attempt to withhold your pay after you have provided a service and they've charged Medicaid...where is the money going? Answer:In someone's pocket. They will strongly encourage clinicians to say a client needs continued therapy when they don't... all about the money. Supervisors will also try to take hours from the clinicians and add it to their hours as paid supervion whenever they have training, which is unpaid time. Any additional training that they REQUIRE CPR, First Aid,  or career training is at the expense of the clinicians without reimbursement.

My typical day would be going to the clinic around 4 pm Mon-Fri and having working with my client for about 3 to four hours. I was appreciative of the experience because I'm still woking on getting my degree in psychology and VTCC offered me a chance with out much experience to learn the field. I did not know much about ABA at first and working with a child on the spectrum seemed very difficult for me at first but I have to admit, I loved it! The clients are great my SLBT was great and my supervisor as well. You meet with the team once a week and they also have trainings every other week on the most relevant topics in the field. Due to COVID, I had to move back to my hometown but overall I definitely enjoyed my overall experience

I have worked for this company for 14 years and expect to work for many more. Victoria Transcultural Clinical Center is more than just a job, it is a family and a caring community. They care deeply for their employees as well as the clients that they service. This is also a very diverse company as clients from various cultures are serviced. 
This company offers a competitive salary and has a lot of opportunity for growth. The management is very caring and ethical about the decisions they make and there is ongoing training for all staff. There are staff meetings where all problems and concerns are addressed so they really value the staff input. The best part of this company is their commitment to the community they work with.

Top Job Titles	Average Salary
Behavior technician 13 salaries reported	$27.50 per hour
Registered behavior technician 1 salary reported	$27.50 per hour
Clinical supervisor 4 salaries reported	$88,250 per year
Revenue cycle specialist 3 salaries reported	$28.00 per hour
Office administrator 1 salary reported	$14.00 per hour

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