sales consultant

lube technician

automotive technician

car sales executive

business development representative

Victory Automotive Group

A typical day at work consists of answering sales calls as well as calls for various other departments, ensuring every customer is directed to the right person and taken care of. I also assist with vehicle registrations, administrative tasks, customer follow-up, and supporting the sales staff, including helping with test drives when needed.

The culture here is both professional and welcoming. The management team genuinely cares about their employees and treats us like family. Hard work is recognized and rewarded with excellent compensation, and your efforts never go unnoticed.

The most enjoyable part of this job is that every customer and every salesperson is different, yet we all share the same goal: providing an outstanding experience, selling a quality product, and building long-lasting relationships with our customers.

I have learned so much in this position, both professionally and personally. It has given me opportunities to grow, develop new skills, and build a career I truly love. This isn't just the best job I've ever had, it's where I know I belong. It truly feels like home.

Didn’t like working here whatsoever. Was given virtually no training or guidance. Management was unorganized and unhelpful. I asked multiple times to be set up within their system to which they never bothered to do so. I worked there for just under a month and in that time frame they never bothered to properly register me in the system so that I could clock in or out, all my times had to be manually recorded. There weren’t enough work desks for the amount of employees so often times I would have to get up to let another salesperson use the computer so they too could do their follow up.  Also, one of my main job functions was calling however they never got me set up for call tracking so I had to manually go in and physically log all my calls one by one. When I inquired as to the reason for this, I was told I was on probation. Management, especially the sales manager were cold and at times seemed annoyed and would be really curt. The only positives of this job was its close proximity to my home and the one to two genuine connections I was able to establish while there. I wish I would have done a bit more research before accepting a job at this location. I would highly recommend anyone considering taking a job as a sales rep/bdc to look elsewhere. 

I was busting my butt every single day, six days a week most weeks, 50-60 hours. Every time I’d think I’d have a day off during the week, I’d be forced to come in and sell a car and waste my day off. $250 for a sale, $300 if they had a trade in. That’s it. No real incentive to sell until you hit 20+ and start getting the 2k bonus, and that’s not realistic at all at this location. You’d be very good if you got 15+ consistently. My average was 12 cars a month and I was barely breaking my draw(3k$ a month). I hit 15 a few times and one time made decent money,, but 99% of the time they give away the farm to make the sale so your profit goes in the dirt. You’re constantly on your feet from 8:30-7 every day waiting for customers and if you don’t sprint out there as the customers driving in the lot you get yelled at.

I worked in the diner as cook/waitress/cashier at the Brockton, MA Honda location for exactly a year. It was brought to my attention in May 2019 that I was due for a raise, I continued to ask about that raise about every other week for months. Come September 2019 I still did not have that raise that I was promised and very well deserved. My "Manager" brought it to my attention yet failed to complete the task. That's just one example of poor management and my reasoning for giving compensation 1 star. The dealership was sold in June 2019 so we were taken over under new management. Every employee was forced to re-apply for the jobs they already had no matter how long they had been there. For the following three months it was complete chaos everyday at work. I attempted to go to higher up management about issues I had but they didn't want to hear anything I had to say even if it was in their best interest. It just showed me how much their employee's really meant to them.

I was initially hired under the premise that I would be working full time. After a few weeks the GM hired someone else and slowly began to replace me with this new person. I went from working 40 hrs/week to only 10. 2 hrs daily. I would drive 20-25 mins one way in bad weather to only work 2 hrs, but I refused to quit because I am not a quitter. I was eventually given the "we weren't gelling and we're going in a different direction" speech before I was fired. I knew I would be fired once my hours were drastically cut. I also find out that I'm not the first the GM has doing this too and most of the staff actually does not like to work with/for her. Several other dealerships that know of the GM say that that person is not a great person to work for and with and commended me on my longevity at that location.

Good luck if you get hired there. They go through hourly staff like toilet paper to a person with food poisoning.

This organization is the most challenging work environment I have experienced in my career. The company lacks a supportive work culture, with minimal diversity and inclusion. As a new employee, I felt excluded and frequently micromanaged by management, particularly as a person of color, which created an unwelcoming atmosphere.

The organization also suffers from a lack of structure and organization, with unclear processes that lead to frustration and inefficiencies. Advancement here appears tied to personal connections with ownership rather than merit, making it difficult for anyone without these relationships to thrive. The environment felt cliquish, with tenured employees often distant and unapproachable unless they needed assistance.

While I was not employed here long, the experience was exceedingly stressful. For those considering this workplace, I would recommend exploring other opportunities that offer a more inclusive, supportive, and organized environment.

all I hear from the older technicians how the shop was way better before the franchise corporate company Victory took over overloads everyone with work from upper to lower management pay is not good if you're a good High experience technician but isn't  okay but for everyone else needs to survive and you don't get paid
well even tho your CERTIFIED with all ur ford certs. empty promises it's a shame how the automotive industry is trying to keep us out Automotive technicians if there is no change soon there isn't going to be any good text left to fix these vehicles because a really complex now and days. Came to this place with high hopes wasn't what I expected once you're in about four guys left already only been here for 3 months.Hopefully this company or the automotive industry can change a whole 360 around because they're going to need it soon after all these older guys retire. Millennials are not going to put up with it!

What is the best part of working at the company?
NONE!!! If I can give a negative star I would. This company claims that they care about their employees and that the value them, but in reality it’s the other way around, at least in the Southern California stores. As an employee you’re treated as a number. You are replaceable and are not worth keeping even if you bring so much to the table.

What is the most stressful part about working at the company?
You required to cater to the main managers in order to keep in good graces with them. You valued by the way you buy the Starbucks, food or offers to help them. You are not valued by your efforts by doing your job right or beyond what’s required.

What is the work environment and culture like at the company?
Very negative in The Southern California stores. Employees are yelled at and in some cases discriminated.

High volume of inbound calls to schedule service appointments.  Most of the times, at least 2 weeks or more before scheduling service appointments.   You have to remember whom to email when scheduling service appointments. Too many individuals involved,   either Service Mgr, parts, or Service Advisor   Also, outbound service campaigns are very stressful. Some customers have just bought their vehicle less than a month ago. Customers get upset when calling and vehicle is not due for service.  High pressure sales tactics,even trying to get customers in for possible rate reduction on auto loan, but no guarantees.  One thing that is not right, if you are scheduled for a Saturday to work, and something comes up where you need it off, Management makes it your responsibility to have someone cover your shift.  It is Management's responsibility to take care of that.  Work life balance is not good. 

Work life balance- has to be TAKEN or they will take it from you. Compensation/benefits- if you're in the correct position you are able to get A LOT of money and win good prizes, if you're not then you got nothing at all. The health insurance plans are pretty taxing too. As far as job security and advancement- I really barely ever notice them fire anyone, normally just change their position to work with them so that's good the turn over rate regarding quitting is pretty high. Also there isn't much job advancement unless you want to be into sales. They will press that into you a thousand times. Management is a hit or miss. They have their good days and they have their bad days, which is kinda the point, (they don't play their role as manager very well). And job culture is.... Well, they give free lunch on Saturdays.

Top Job Titles	Average Salary
Sales consultant 58 salaries reported	$92,319 per year
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Automotive technician 87 salaries reported	$28.98 per hour
Car sales executive 69 salaries reported	$88,936 per year
Business development representative 40 salaries reported	$18.06 per hour

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